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CRM and Automation Administrator

| Chicago

You know the difference between true and false in a Vlookup and how to troubleshoot an error in your array. In this role, you will take ownership of all aspects of our CRM database to empower sales and marketing initiatives. Responsibilities include system architecture, data integrity, usability, email automation, and metrics/reporting.

Using your keen eye and aptitude for building repeatable processes, you will help architect a system to engage with a database of accurate contacts. You will leverage your previous experience with email automation to drive brand awareness and reduce the manual effort of the outbound sales team. Your impeccable written and verbal communication skills will be put to good use closing the loop on marketing campaigns and sales opportunities.

You’ll get to flex your analytical muscles to craft and track metrics that help drive our behavior and strategy.

The primary responsibility in this position is to take ownership of the CRM database and automation tools to support business development activities and drive results–specifically capability meetings, workshops, and, ultimately, revenue.

KEY RESPONSIBILITIES

  • Refine and maintain a clean, functional CRM database of key account data for customers and prospects
  • Conduct analysis and market research to expand the database or to support business development initiatives
  • Execute, report, and follow up on strategic sales and marketing campaigns
  • Build, monitor, and analyze metrics to support KPIs / OKRs and provide reports to the leadership team

Requirements

  • 3+ years of relevant experience working with data and analytics in a sales or marketing department
  • Deep working knowledge of CRM and email automation tools (Salesforce and Pardot)
  • Demonstrated experience showing attention to detail and consistency
  • Excellent verbal and written communication skills
  • Successful work history managing customer data and reports
  • Bachelor's degree or equivalent

Benefits

  • Competitive salary and performance-based bonuses
  • Health, dental, life, and vision insurance
  • Four weeks paid vacation plus standard United States holidays
  • 401(k) plan with company match
  • Maternity/Paternity benefit
  • Health and wellness benefit
  • Opportunities for professional development such as conferences, seminars and educational courses
  • Team building events, Friday lunches, and stocked kitchen
  • Employee referral program
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • D3JSLibraries
    • FluxLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • ExpressFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM

Location

River North lies north of the Loop and south of Chicago Avenue. Located near ample public transportation and plenty of restaurants.

What are Devbridge Group Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

Three weeks paid vacation plus standard U.S. holidays. Gym membership. Team-building events, Friday lunches and stocked kitchen. Company sponsored Summer Camp trip to our Lithuanian offices.

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