Demand Conversion Manager

| Chicago

Solstice is a digital innovation and emerging technology firm that helps Fortune 500 companies seize new opportunities through world-changing digital solutions. We are not a conventional company, and we have no intention of becoming one. Our culture is one that fosters innovation and creative thinking without the bindings that are typically introduced with large organizations. The people we are looking for in this position are no exception.

Solstice is looking for a Demand Conversion Manager with direct accountability for converting demand (leads) into pipeline. You will be responsible for the lead conversion process management and analysis, qualifying leads across all sources, nurturing leads over time and converting the right leads into the right opportunities for the sales team.

The most successful people in this role are outcomes-driven. They get energized by talking to new people every day and love nurturing relationships. They have a strong knowledge of human-centered design and custom software development in the enterprise, and an ability to connect these efforts to business outcomes. They are highly motivated, organized and hyper-efficient. Above all, they are a servant leader. If this sounds like your interests and background - we cannot wait to meet you!

Responsibilities include:

  • Daily lead conversion process management
  • Collaborating closely with the marketing and business development teams on list strategy, lead generation targeting and messaging
  • Preparing for, conducting and following up on qualification meetings with leads, including training, scripting, quality assurance, and lead routing
  • Qualifying leads and transferring them to an account executive
  • Collaborating closely with account executives to effectively transition qualified leads into their pipeline
  • Weekly analysis on conversion and close rates by lead type to provide recommendations for optimization
  • Ensuring that the correct balance of lead volume and lead type are being driven to the sales channel
  • Building servant leadership-based relationships with the marketing, business development, partnerships and sales teams to create collaboration and constructive feedback loops
  • Converting pipeline opportunities from demand generation efforts (marketing, BD, partnerships, events)
  • Nurturing sales qualified leads to convert them into pipeline at the right time
  • Planning and executing detailed event networking and lead conversion plans in coordination with marketing, business development, and account executives
  • Providing business intelligence to marketing, business development, and service line leaders
  • Representing Solstice at outside conferences and Solstice hosted events

Job Requirements:

  • 5+ years of consulting, agency, or delivery experience in human-centered design and/or enterprise custom software development
  • 2+ years of business development, sales, or marketing experience a huge plus
  • Bachelor’s Degree (Business, Marketing, Finance or Communications Preferred)
  • Outstanding verbal, written and presentation skills
  • Understanding of B2B marketing strategies and sales processes
  • Experience using a CRM and marketing/sales automation technologies
  • Superior skills in managing multiple projects and deadlines
  • Ability to exercise initiative and initiative to accomplish goals
  • Ability to work independently and make recommendations and decisions autonomously
  • Extroverted and empathetic
  • Thrive in fast-paced environments
  • Up to 25% travel required

We welcome Solsties to show up as their full selves everyday. Because this is so important to us, Solstice is proud to be an equal opportunity employer.

Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • SwiftLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • SpringFrameworks
    • AngularFrameworks
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • TrelloManagement
    • RallyManagement
    • HubSpotCRM
    • SalesforceCRM

Location

We're in a great tech-focused building right by Ogilvie and Union Station in the West Loop.
How Solstice's inspired office helps employees innovate
Watch

An Insider's view of Solstice

What are some social events your company does?

Solstice celebrates holidays with our office in Argentina - our US offices have introduced Argentina to Halloween, and the Buenos Aires office introduced the US to “Friends Day” in July. We also have a book club, a board game club, football and a Bachelor fantasy draft, co-rec sports, wine tastings and happy hours to celebrate new hires.

Andrea

Principal

What does your typical day look like?

No day is the same! The strategy team is the ideas hub within Solstice. We provide our clients with innovative digital approaches to their business challenges through hands-on ideation workshops as well as business, consumer and market insights. We partner closely with our cross-functional teams to drive and develop these recommendations.

Palak

Sr. Digital Strategist

What makes someone successful on your team?

To me, what makes individuals on my team successful is a recognition that there is always something new to learn and always more room for growth. An open, honest desire to not only learn from your teammates' expertise, but also to share your own, is a huge part of what makes a teammate at Solstice successful.

Reid

Technical Principal

What unique initiatives do you have that encourage innovation?

As a digital innovation firm, creativity is in our DNA. We hold an annual 24-hour innovation blitz to harness the creativity of our employees. We stop all client work and self-organize around employee ideas in solving problems with emerging technologies. Many of these ideas have gone on to become part of our Solstice Labs initiative.

Kelly

CEO

What are Solstice Perks + Benefits

Culture
Volunteer in local community
Solstice's value of "Make A Difference" is shown through quarterly events and activities. One in particular, Pay It FWD, is our annual day of volunteering where Solsties combine forces & give back!
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Our Diversity, Philanthropy, Wellness, and Social Committees can be joined by any Solstie who wants to collaborate on events and make an impact upon our culture!
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
From sponsored 5Ks, Lunch & Learns, and a discounted gym membership, our Wellness Committee enables a workplace that encourages environmental and social support of a healthy lifestyle.
Onsite Gym
Team workouts
Acme Co.'s team fitness initiatives include Sponsored race teams.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Child Care Benefits
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Some of our favorites include our New Hire Happy Hours, our company-wide holiday party, our annual volunteer event (Pay It FWD), and team outings!
Game Room
Solstice's game room is decked out with snacks, a ping pong table, Wii games, a shuffleboard, and board games for all employees to use when they need a break.
Stocked Kitchen
Our Office Management team helps to ensure that we always have fruit, coffee (brewed & a fancy espresso machine!), tea, snacks available, and all of the flavored LaCroix that we can handle.
Some Meals Provided
Solstice celebrates our employee's birthdays with a monthly breakfast or lunch that the whole company is able to attend.
Happy Hours
Company-wide happy hours, as well as team happy hours are common at Solstice. The themes and locations differ, but they are always a good time!
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
We offer a wide range of training programs like Solstice University and a mentor program. All full-time employees also receive $5,000 annually to pursue professional development.
Tuition Reimbursement
Diversity Program
Solstice is committed to positively impact, promote, support, and raise awareness of diverse communities in the Technology industry with the leadership of our Diversity Committee.
Lunch and learns
Solsties plan and host lunch and learn meetings weekly.
Promote from within
Mentorship program
All Solsties are assigned a mentor who provides 1-to-1 support, career mentoring, and leadership advocacy.
Continuing Education stipend
We offer $5000 annually for continuing education.
Time allotted for learning
Employees are allotted two extra PTO days to use for their own personal training and development.

Additional Perks + Benefits

We have a variety of fun perks at Solstice, but our favorites focus on employee development! We know that investing in employee development is crucial to our success as a growing and forward thinking firm. All full-time employees have an annual personal training budget and time off. Employees will use this to take classes, buy materials, and go to conferences. We also have our internal training program Solstice U, a mentorship program, and knowledge sharing through discipline circles and Lunch and Learns!

More Jobs at Solstice22 open jobs
All Jobs
Data + Analytics
Design + UX
Dev + Engineer
Marketing
Operations
Product
Project Mgmt
Sales
Sales
new
Chicago
Operations
new
Chicago
Project Mgmt
new
Chicago
Data + Analytics
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Project Mgmt
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Design + UX
new
Chicago
Product
new
Chicago
Developer
new
Chicago
Project Mgmt
new
Chicago
Project Mgmt
new
Chicago
Developer
new
Chicago
Marketing
new
Chicago
Developer
new
Chicago