Digital Marketing Specialist (d/f/m)

| Chicago
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We are seeking an outgoing and professional Digital Marketing Specialist to join our dynamic team of marketing and e-commerce experts. You are a curious, self-sufficient learner who understands digital marketing, digital communications. You love finding opportunity through analytics, and most importantly, you have a client-service mentality.
As Digital Marketing Specialist - you'll be the main point of contact with your "book" of clients, and you'll be integral to generating engagement with our clients' customers. By working across boundaries – departments, countries, and functions – you will have a significant, measurable impact on your clients' success. You will always keep the big picture in mind and connect the dots to optimize service delivery over time to create an amazing experience for clients.

Your Responsibilities

  • Build relationships and act as main point of contact to book of clients while managing digital marketing programs, including SEO, Email, PPC, Partner (Affiliate) and Display
  • Build, adjust and optimize digital campaigns to maximize ROI and align with clients' business goals
  • Manage all aspects of marketing campaigns, from the initial campaign pitch, to campaign setup, execution, reporting and analysis.
  • Monitor, identify and develop strategies to effectively compete in the marketplace
  • Proactively update clients on cumulative progress by facilitating regular meetings and other communication channels
  • Create client-facing monthly reports on all aspects of campaigns and channels, analyze data, then find and present opportunities
  • Work cross-departmentally with ecommerce and other marketing experts to consistently improve client’s customer experience to optimize success and better serve overall digital strategy
  • Continuously build subject matter expertise and share knowledge with co-workers
  • Collaborate with third parties and consultants to make sure our strategies are carried out: plan, delegate, follow up and escalate, as needed

Your Qualifications and Skills

  • You thrive when you’re working on multiple things at once and under a deadline
  • Exceptional client-facing skills and attention to details
  • Strong time-management, organization and communication skills
  • A positive attitude that resonates through all areas of your work
  • Marketing channel familiarity: SEO, PPC, Display, Email, Affiliate Marketing. You're a trusted advisor with a service mindset.
  • Able to build strong, resilient and lasting relationships with clients
  • Proficiency in Microsoft Office Suite products (Excel, Word and PowerPoint)
  • This position requires daily attendance in our Chicago, IL office and occasional travel to visit clients.
  • BA/BS; Marketing, Business or related field
  • 3+ years of Digital Marketing experience on behalf of a client
  • Experience using Google Analytics, Partnerize and other third-party optimization tools
  • Deep understanding of Marketing Automation tools such as Emarsys 
  • Proven experience delivering marketing campaigns for B2C and B2B markets

What we offer

We are offering a challenging and interesting opportunity with extensive responsibilities in a dynamic and fast growing company. Benefits include a generous 401(k) plan, flexible hours, health care, tax-free transit and more!

More about us

Founded in 2005, cleverbridge provides global subscription billing solutions that help companies build long-term customer relationships and grow recurring revenue streams. The core of our fast-growing technology company is our 300+ employees between offices in Cologne (Germany), Chicago, San Francisco, and Tokyo. Our diverse and talented workforce is passionate about our solutions and our clients’ success. We believe if you love what you do, you should love where you work. So we emphasize career progression, work-life balance, and a casual, contemporary work environment.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • JavascriptLanguages
    • PHPLanguages
    • jQueryLibraries
    • ReactLibraries
    • MySQLDatabases
    • OracleDatabases
    • Google AnalyticsAnalytics
    • Bit.lyAnalytics
    • IllustratorDesign
    • BasecampManagement
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM
    • ExactTargetEmail
    • WhatCountsEmail
    • Oracle EloquaLead Gen


We have swanky penthouse digs in River North, just blocks from both Merchandise Mart and Grand station. Plus plenty of places to grab lunch or a beer!

An Insider's view of cleverbridge

What's something quirky about your company?

The nap room. A solid 10 minutes swinging in that hammock on your lunch break after a heavy meal really gets you energized for the rest of the day. Just don't mistake it for one of our Chicago movie themed conference rooms. The Dark Knight can be misleading. If napping isn't your vice, never fear! Beer buggy Fridays are always near!

Noelle S.

Customer Service Representative

How do you collaborate with other teams in the company?

As a member of our sales team I rely heavily on collaboration. Obviously, marketing and sales work very closely together to help get our message out and bring leads in, but everyone plays a role in our success. Departments like design & development, legal & compliance, and finance all provide insights and expertise through the sales process.

Todd G.

Senior Sales Account Executive

How has your career grown since starting at the company?

When I started here, I was still, in a sense, trying to figure out what I wanted to "do" in my career. In my first year as a CS Rep, I had an opportunity to attend a six-week Introduction to Web Design, taught in-house by one of the designers. After the class ended, a position on the Front End team became available, I applied and got the job!

Andrea O.

Front End Developer

How do you make yourself accessible to the rest of the team?

One-on-one meetings are one key aspect of being accessible to my team. I focus on listening more than talking and ask open-ended questions to understand what makes my team tick, professionally and personally. By identifying strengths and career goals, I can refer projects, tasks, and training in the future to better align with those ambitions.

Jessie A.

Director of Marketing Services

What are cleverbridge Perks + Benefits

Eat lunch together
Open door policy
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Fitness Subsidies
Professional Development Benefits
Lunch and learns
Acme Co. hosts lunch and learn meetings once per quarter.
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