Digital Marketing Analyst

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CraftJack is a great place to work. We're a small team solving real problems, established and profitable and reaching millions of consumers each month. At CraftJack, your voice will be heard, your work will be seen, and the results will be immediately apparent. We collaborate openly and treat each other with respect. And we like to have our fun.

Summary of Position

We’re looking for a highly organized individual who is ready to take the next step in his or her digital marketing career. You will handle the day-to-day tasks and monitoring of our paid search, display and paid social campaigns. You will assist with reporting, keyword research, campaign builds, bid optimization, ad copy development, ad copy testing and much more. The digital marketing analyst will have the opportunity to collaborate with other members of the marketing team and interact closely with the product, sales and account management teams.

The ideal candidate will have at least 1 year of paid search and display experience (including internships), great attention to detail, have a desire to learn new things and be excited to be part of a growing team. You will report directly to the Director of Digital Marketing and work closely with the Senior Digital Marketing Analyst.

Job Responsibilities

  • Paid search campaign management – 40%
    • Make keyword bid changes to effectively drive more leads while maintaining or lowering CPL
    • Conduct ad copy testing and track results in Excel report
    • Regularly add irrelevant negative keywords to maximize campaign efficiency
    • Occasionally upload new keywords based on your research and/or suggestions from Google and Bing account teams
    • Build new campaigns when new service categories are launched
    • Monitor and protect company trademark on search results page
  • Display campaign management – 10%
    • Determine most effective campaign types (retargeting, custom intent, in-market, etc.) and develop effective targeting strategy
    • Test new ad copy and images
    • Identify negative placements
    • Adjust bidding as needed
  • Facebook paid social campaign management – 40%
    • Regularly update creative and keep it seasonally-appropriate
    • Determine the messaging and ad copy that works best on our audience
    • Manage and respond to comments on our ads
  • Email marketing – 10%
    • Put together and send newsletters for both the Improvenet and CraftJack brands
    • Regularly test subject lines, send times, content, etc.
  • Update daily, weekly and monthly reports for all digital marketing channels
  • Assist other marketing team members on SEO, social, content and video projects as needed
  • Stay up to date on digital marketing industry trends

Minimum Qualifications

  • Bachelor’s degree in marketing, advertising, communications or a related field
  • 1 year of hands-on management of paid search campaigns in Google Ads and Bing Ads, either in an agency or in-house environment
  • 6+ months of display campaign management, including retargeting and prospecting
  • 1 year of paid social experience, specifically using Facebook Ads Manager
  • Proficient in Excel and comfortable creating and using pivot tables
  • Highly analytical and comfortable analyzing and translating data from web analytics tools into actionable SEM and display strategies
  • Ability to manage multiple projects while maintaining attention to detail and meeting deadlines
  • Excellent communication skills, both verbal and written
  • Proactive with a high sense of urgency and not afraid to try new things!

Preferred Qualifications

  • Google AdWords and Google Analytics certified
  • Experience using Google Sheets
  • Email marketing experience, a plus
  • Knowledge of Adobe InDesign, Illustrator and Photoshop, a plus

Perks and Benefits:

  • Competitive salary with annual bonus
  • 401K with matching
  • Unlimited PTO
  • Flexible hours
  • Excellent medical, vision and dental insurance
  • Free drinks and snacks in the office
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • JavascriptLanguages
    • Google AnalyticsAnalytics
    • HotjarAnalytics
    • VWOAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • Aha!Management
    • BasecampManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • SalesforceCRM
    • MailChimpEmail
    • MandrillEmail

Location

825 Chicago Ave., Evanston, IL 60202

An Insider's view of CraftJack

How would you describe the company’s work-life balance?

Our ethos on work-life balance and productivity today is all about performance and delivering results; less about the hours and more about the quality of the work itself. We prefer working smarter than working longer, often resulting in individuals curating their own day with enough overlap for collaboration while affording personal flexibility.

Noah Mishkin

Founder & VP of Operations

What's the biggest problem your team is solving?

After receiving feedback and questions about certain projects, efforts, initiatives, and how we prioritize product releases, it was clear we could use more information. This launched a new internal video series called, "What Is That?!", 13-minute interviews explaining how efforts align with core values, corporate goals, and customer-centric care.

Noah Mishkin

Founder & VP of Operations

How does the company support your career growth?

Individuals have opportunities to grow here at CraftJack with access to tuition reimbursement, certificate programs, and internal mentorship. We host quarterly business reviews which include a workshop focused on personal and professional growth. We've seen careers grow from part-time internships to full-time new management positions.

Noah Mishkin

Founder & VP of Operations

What is your vision for the company?

I see CraftJack continuing to do what we are best known for: questioning every precedent, principle, and asset within our industry, staying true to our customer's best interest while exploring new technology driven innovation to improve on the successful developments we've already created.

Noah Mishkin

Founder & VP of Operations

What are some things you learned at the company?

A key fundamental factor in my leadership style is empathy. It's less about making decisions based on what I've read or heard works, rather, determining what I myself would and would not appreciate as an employee. Additionally, learning how to be present in a moment and listen well is often far more effective than providing advice.

Noah Mishkin

Founder & VP of Operations

What are CraftJack Perks + Benefits

Culture
Volunteer in local community
We participate in volunteer projects like Habitat for Humanity.
Open door policy
Team based strategic planning
Pair programming
Flexible work schedule
Remote work program
Health Insurance & Wellness Benefits
Dental insurance
Vision insurance
Health insurance
Life insurance
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Professional Development Benefits
Job training & conferences
Tuition reimbursement

Additional Perks + Benefits

Local employee perk discount program. Flexible vacation and sick leave. Great health insurance options to choose from.

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