Director of Communications

| Chicago

The Director of Communications plays a vital role in our global marketing team with the responsibility to design and champion the iManage brand ensuring it reflects our culture and captures the hearts and minds of our customers and galvanizes the entire business behind that vision. Reporting to our Vice President of Marketing, the ideal candidate will be a creative team player with excellent cross-functional leadership skills to build a unified message, deep experience in building brands for inB2B enterprise software markets, and an excellent communicator and relationship-builder.

As a leader in our organization, you will be responsible for transforming our brand and communication strategies through brand management, public relations, social media, and digital marketing. You will work to ensure messages are compelling, appropriate and consistent with the overall brand and product messaging, working in close partnership with our external PR and creative agency partners. You will help mentor the product marketing and regional campaign teams to ensure they embody the unified brand.

Responsibilities 

  • Craft and champion a brand that captures the hearts and minds of our customers and unifies the entire business.
  • Develop, implement and drive iManage communications strategy, identifying key objectives, messaging, deliverables and appropriate channels to market
  • Design the over-arching campaign framework for the business and manage the brand campaign
  • Increase brand preference by increasing awareness in key global market segments (Legal, Corporate Legal and other departments, Financial Services) through press and technology/market/industry analyst relations activities
  • Act as the primary point of contact for key external media and analysts
  • Develop compelling and engaging stories and themes that position iManage as a thought-leader in its chosen markets in collaboration with our Product and Regional Marketing teams
  • Ensure that key customer successes are communicated to the marketplace by driving an aggressive customer reference program
  • Collaborate with Marketing Operations team to build comprehensive tracking, reporting and analysis of coverage and content across all media platforms (PR, digital, social, etc.)
  • Manage small team of direct reports for PR, copywriting and content managers.

Requirements

  • BA/BS Degree in business, communications, or marketing with an emphasis in digital media, social media, PR or related field
  • 5-10 years of corporate communications experience with a b2b enterprise SaaS company; preferably within the legal or financial vertical or enterprise content services solutions.
  • Experience creating and implementing proven successful strategies to generate market awareness and develop thought leadership
  • Proven ability to develop productive relationships with media and analysts
  • Strong attention to detail to ensure all communication is crisp and accurate
  • Strong collaboration and negotiation skills, gaining support and trust across the organization to achieve agreed upon business outcomes
  • Excellent communicator with proven ability to clearly convey complex ideas in written, presentation and spoken formats to a variety of audiences, including customers, partners, sales, analysts, journalists
  • Outstanding project management skills and the proven ability to manage multiple complex initiatives
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Technology we use

  • Engineering
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • AngularJSFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • HBaseDatabases
    • HiveDatabases
    • Maria DBDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases

Location

Located a short walk from Chicago's major train stations and transit lines. Not to mention just down the street from West Loops trendiest restaurants!

An Insider's view of iManage

How would you describe the company’s work-life balance?

When it comes to work-life balance, life comes first, and our company knows this. It's great that I can take the time I need off to enjoy the "life" side.

Dave

Business Development

How do you collaborate with other teams in the company?

To collaborate with other teams in the company, I have daily stand-up meetings for my pod that include QA, QE, & the development teams. Whenever I need fast bits of information from individuals in other pods/product teams, I stop by their desk to ask for clarification. If I need more time than this, I schedule a meeting with all relevant parties

Adam

UX Design

How does the company support your career growth?

iManage supports career growth by providing opportunities to move within the organization to learn other parts of the business. Career growth presents itself in opportunities to engage in process improvement and the ability to lead and take responsibility for initiatives within my department

Jacqueline

Cloud Services

What does your typical day look like?

The most exciting part of my day is knowing that if I continue to work hard and challenge myself, I'll be rewarded. In my role you never known what a new day will bring - so that variety makes each day unique and exciting.

Andy

Sales

What are iManage Perks + Benefits

Culture
Friends Outside of Work
Eat lunch together
Daily Stand Up
Open Door Policy
Team-Owned Deliverables
Team-Based Strategic Planning
Group Brainstorming Sessions
Open Office Floor Plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Game Room
iManage's game room is filled with Ping Pong, Foosball and many board games. Play at your own risk; The ping pong table gets COMPETITIVE!
Some Meals Provided
Every Monday and Friday we bring in breakfast for the office. Monday and Tuesday fresh fruit is delivered!
Happy Hours
Professional Development Benefits
Job Training & Conferences
Every year we set aside a budget for each department to spend on further education and development opportunities. Continuous learning is core to who we are!
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