Director of Creative Strategy

| Chicago
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Company Description
Epsilon is the leader in outcome-based marketing. We enable marketing that's built on proof, not promises. Through Epsilon PeopleCloud, the marketing platform for personalizing consumer journeys with performance transparency, Epsilon helps marketers anticipate, activate and prove measurable business outcomes. Powered by CORE ID®, the most accurate and stable identity management platform representing 200+ million people, Epsilon's award-winning data and technology is rooted in privacy by design and underpinned by powerful AI. With more than 50 years of experience in personalization and performance working with the world's top brands, agencies and publishers, Epsilon is a trusted partner leading CRM, digital media, loyalty and email programs. Positioned at the core of Publicis Groupe, Epsilon is a global company with over 8,000 employees in over 40 offices around the world. For more information, visit epsilon.com. Follow us on Twitter at @EpsilonMktg.
Job Description
At Epsilon, we help marketers create human connections that count, everywhere, through digital media that combines award-winning design with impressive real-time data. Our Digital Media Creative team is responsible for visualizing that data, and we're looking for an outstanding Director, Creative Strategy to join our global team made up of near 100 strategists, designers, copywriters, digital producers, creative technologists and operations. You'll be a driving force in Epsilon Creative, leading and influencing the long-term strategic direction of the creative strategy team and influencing how we transform data into innovative, big ideas that help individuals connect with brands across the digital landscape.
Core Duties and Responsibilities Include:
  • Your strategic and creative leadership will enable unique and unexpected insights that fuel big ideas and innovation for client campaigns, creative capabilities, business opportunities and more.
  • You will serve as the strategic leader and expert on both assigned and proactively identified opportunities within the organization.
  • You will lead, coach and develop a global team of Creative Strategists, including inspiring the team to achieve challenging goals and high standards of performance.
  • You will lead educational sessions, brainstorms, workshops, etc for the broader Creative Team to level-up strategic thinking and influence the day-to-day work.
  • You will build and cultivate strategic partnerships and collaboration across the organization to incorporate perspectives, drive growth and change and ensure sound strategic recommendations.
  • You will produce outcomes that create demand for strategy's contribution to both internal and external work by setting team vision, then measuring and demonstrating its impact.
  • Your existing knowledge, our robust data insights, and your continual quest to learn more will be critical to generating creative solutions across media types and platforms to solve business challenges for brands and the business, including utilizing creative insight tools, driving brand, competitive and industry research to inform briefs.
  • You will be supported along the way by a stellar peer group and on-going focus on training to help you grow as part of the team.
  • You have the ability to effectively work and collaborate globally, across time zones, date lines and traditional routines.
  • We're a fast-evolving company and you can pivot to meet change. Core responsibilities of this job are described above. Job duties may change at any time due to business needs.

Background:
  • Four year college degree or equivalent
  • 10+ years experience in Strategy, Account Management, or Brand/Marketing Planning (Agency side and/or client-side)
  • 5+ years client-facing experience (Agency side and/or client-side)
  • 5+ years people management leading creative teams (Agency-side and/or client-side)
  • Experience with multicultural strategy or media that demonstrate an inclusive perspective
  • Demonstrated ability to lead and develop people, provide meaningful feedback and manage performance
  • Demonstrated effectiveness developing relationships and influencing senior leadership and key stakeholders
  • Demonstrated experience synthesizing data and information into actionable insights that bring big ideas to life
  • Demonstrated passion for and experience in the digital landscape
  • Strong executive presence and communication skills
  • Proficiency with Microsoft Office Word, Power Point, Excel; Adobe Creative Cloud, a plus

Qualifications
Additional Information
Great People, Deserve Great Benefits
We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.
Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories.
Epsilon will provide accommodations to applicants needing accommodations to complete the application process.
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Technology we use

  • Engineering
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Location

101 N Wacker Drive, Chicago, IL 60606

An Insider's view of Epsilon

What's something quirky about your company?

We have a company band, made up of anywhere from 30 to 40 employees at a given time. The band has a large following and performs at charity events around Chicago. They also perform a full set at Epsilon’s holiday party each year at the House of Blues. My jaw hit the floor when I saw my peers up on stage rocking out.

Paul

Associate Automation & Infrastructure Engineer

How do you collaborate with other teams in the company?

We collaborate through storytelling. It’s not ‘how’ we build it, but rather ‘why’ we build it. We need to tell stakeholders a story about a consumer pain point, solving it in a differentiated manner and the larger vision. Then, collaboration occurs as we incorporate feedback and have a motivated team building towards a shared vision.

Matt

VP, Product Management:

How would you describe the company’s work-life balance?

Conversant has a very good work-life balance, including unlimited PTO. As a young adult, traveling around the world is one my top priorities and working with a company that aligns with that is a huge plus. I have had the flexibility to visit 7 countries. That flexibility is one of many things that has kept me at Conversant for five years.

Alba

Team Lead, Engineering

What are Epsilon Perks + Benefits

Epsilon Benefits Overview

At Epsilon, we offer benefits and perks that enable our associates to thrive and foster a culture of innovation.

Culture
Volunteer in local community
Epsilon participates in local community activities such as the Greater Chicago Food Depository, Off the Street Club, Chicago Cares Serve-A-Thon, Habitat for Humanity and Ronald McDonald House.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Epsilon has a Social Committee that organizes social, charitable and sports activities.
Daily sync
Open door policy
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Epsilon team fitness initiatives include intramural softball, volleyball and soccer.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Epsilon provides back-up care benefits.
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Epsilon hosts an annual summer boat party on Lake Michigan and a holiday party at the House of Blues, where our employee-run band performs the live entertainment all night.
Game Room
Happy Hours
Happy hours are hosted at team's discretion.
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Epsilon offers employees professional development opportunities like on-site training courses and the ability to attend job-related conferences and seminars.
Tuition Reimbursement
Lunch and learns
Epsilon hosts lunch and learn meetings on occasion.
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 program and career mentoring.
Time allotted for learning
Epsilon encourages employees to complete 48 hours of professional development training per year.
Online course subscriptions available
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