Director of Diversity Strategy Integration at Epsilon

| Chicago
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Company Description
Epsilon is the leader in outcome-based marketing. We enable marketing that's built on proof, not promises. Through Epsilon PeopleCloud, the marketing platform for personalizing consumer journeys with performance transparency, Epsilon helps marketers anticipate, activate and prove measurable business outcomes. Powered by CORE ID®, the most accurate and stable identity management platform representing 200+ million people, Epsilon's award-winning data and technology is rooted in privacy by design and underpinned by powerful AI. With more than 50 years of experience in personalization and performance working with the world's top brands, agencies and publishers, Epsilon is a trusted partner leading CRM, digital media, loyalty and email programs. Positioned at the core of Publicis Groupe, Epsilon is a global company with over 8,000 employees in over 40 offices around the world. For more information, visit Follow us on Twitter at @EpsilonMktg.
Job Description
The Director of Diversity Strategy Integration will play an integral role in enabling delivery of Epsilon's Diversity and Inclusion (D&I) strategy and Corporate Social Responsibility (CSR) initiatives across all HR programs and throughout the business. Reporting to the Vice President of Diversity & Inclusion, the role will require broad knowledge of diversity and inclusion strategy development, strategic execution and diversity, equity and inclusion best practices on a global scale with the goal of driving growth and engagement with Epsilon's products and services. You will provide the DEI & CSR team with the insights to enable sound and quick decision-making. Possessing strong analytical skills, sound business judgment, effective project management and communication skills.
  • Develop the strategic framework and execution model to scale our global DEI & CSR program that contributes in a meaningful way to the company's growth targets
  • Collaborate with cross-functional teams within the organization (Marketing, Product, Legal, Procurement) to negotiate, launch, and activate partnerships
  • Provides end-to-end support to VP, Diversity, Equity, Inclusion & CSR including but not limited to cross -functional coordination with her leadership team and key aligned partners on all initiatives, communications, and executive reporting. Represents the VP, DEI & CSR as needed.
  • Builds relationships with executives and senior leaders across the enterprise and with key business partners.
  • Assumes leadership of complex strategic initiatives that are broad in scope. Identifies opportunities and leads large scale initiatives and programs for the business from the conceptualizing through implementation.
  • Leads implementation and change management to execute the Diversity, Equity, Inclusion & CSR Strategies and Initiatives:
    • Leads development and execution of Implementation Plan across vertical workstreams, supported by HR
    • Leads the Regional Structure workstream to fully implement new market and regional structure, including Project North Star Sales Model
    • Partners with Regional HRBP's to continuously optimize operating model at all levels of the organization
  • Leads efforts to drive alignment across all pillars of DEI & CSR and creating Scorecards; including stronger integration and streamlined reporting and operating cadence
  • Actively engages in strategy execution to deliver business critical outcomes that advance our Growth Strategy 2025
  • Design and roll out diversity and inclusion programs across a complex global organization.
  • Simultaneously drive multiple projects of varying complexity and duration.
  • Create and maintain project plans, status updates and post-mortem reports.
  • Partner with Epsilon Leaders to integrate diversity and inclusion best practices into business processes, policies and norms.
  • Partner with HR Leaders to integrate diversity and inclusion strategies into Talent practices including performance management, leadership development, succession planning, total rewards, retention strategies, Hi-Po programs and mentoring programs.
  • Partner closely with the Talent Acquisition team to build and manage a best-in-class Diversity Recruiting Program.
  • Partner with the HR Communications team to plan/write internal and external communications and content related to diversity and inclusion programs.
  • Build and oversee forums where associates can share their experiences and contribute ideas to Epsilon's D&I programs.
  • Implement methodologies to evaluate the effectiveness of D&I programs with an eye toward continuous improvement.
  • Provide insight into diversity analytics and reporting for various audiences to highlight trends and impact.
  • Function as the strategic partner and advisor to HR and internal stakeholders leveraging comprehensive knowledge of DEI, Talent Acquisition and HR concepts and leading practices.
  • Contribute to the design and delivery of Global DEI learning programs for different internal audiences, including leadership
  • Monitor key diversity metrics, analyze trends and provide action-oriented insights to the D&I Leader and CTO.
  • Improve year-over-year diversity metrics while driving engagement and retention of Epsilon's diverse workforce.
  • Support Publicis Groupe D&I initiatives at the direction of Epsilon's D&I Leader.
  • Proactively manage relationships with external partners and key organizations on behalf of Epsilon.

The ideal candidate for the Diversity & Inclusion Programs Specialist role should meet the following minimum requirements:
  • 8+ years experience in Diversity, Equity Inclusion, program management and management consulting .
  • 5+ years experience advising executives
  • 5+ years experience leading or influencing people.
  • Bachelor's degree required; MBA a plus.
  • Motivated self-starter; excited to work with cross-functional team members to execute against an end-to-end program scope
  • Strategic mindset with critical thinking skills to connect disparate dots and overcome ambiguity. Ability to evaluate and solve problems with rigorous logic that pushes beyond the obvious to uncover root cause issues and creative solutions
  • Adept at forming strong relationships with diverse teams and personalities through effective trust building and collaboration. Strength in persuading multiple parties to align around one vision, and exudes the confident to drive execution and adoption.
  • Strong communication skills, both verbal and written (including reporting and presentations) with demonstrated ability to use language that is succinct and clear and, when appropriate, strengthens sales positioning and emphasizes customer value
  • Experience leading large projects and programs from the conceptualizing through implementation. Comfort managing several different initiatives at one time and prioritizing efforts that deliver the greatest return for the business, all while leveraging standard methodologies, tools and platforms. Experience driving large scale change initiatives. Track record of meeting deadlines and focusing on deliverables.
  • Experience leading and facilitating sessions where content is delivered and change management and adoption techniques are deployed
  • Intellectual curiosity with excellent listening skills and a passion for learning
  • Outcome orientation with the ability to use data to establish quantifiable success criteria and measure progress toward targeted results.
  • Practical understanding of and experience creating and delivering diversity and inclusion programs
  • Demonstrated knowledge, skills, awareness of and commitment to contemporary issues of inclusion, social justice, diversity, access, and equity
  • Strong program/project leadership skills with a proven track record of innovative thought leadership, creative problem solving, and mobilizing others
  • Strong collaborator with the ability to connect across all geographies to influence and lead change in partnership with multiple senior stakeholders
  • Excellent verbal and written communication, facilitation and presentation skills
  • Broad business acumen and a desire to learn about Epsilon's business
  • Solid understanding of key D&I metrics; basic reporting and analytics experience
  • Ability to manage a variety of projects simultaneously
  • Action-oriented, proactive, sense of urgency
  • Adapts and works effectively in a variety of situations with a diverse group of perspectives/styles
  • Role model for Epsilon's values and behaviors

Must Haves:
  • Experience leading programs from ideation, and pilot to execution and evaluation establishing program requirements, using data and metrics to determine interventions.
  • Proven Experience working with Global Gender Equity Strategies and Initiatives
  • 7-10 years in a Global Diversity & Inclusion Strategy or related HR Strategic role working with APAC, India, EMEA and the United Kingdom

Additional Information
Great People, Deserve Great Benefits
We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.
Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories.
Epsilon will provide accommodations to applicants needing accommodations to complete the application process.
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101 N Wacker Drive, Chicago, IL 60606

An Insider's view of Epsilon

What's something quirky about your company?

We have a company band, made up of anywhere from 30 to 40 employees at a given time. The band has a large following and performs at charity events around Chicago. They also perform a full set at Epsilon’s holiday party each year at the House of Blues. My jaw hit the floor when I saw my peers up on stage rocking out.


Associate Automation & Infrastructure Engineer

How do you collaborate with other teams in the company?

We collaborate through storytelling. It’s not ‘how’ we build it, but rather ‘why’ we build it. We need to tell stakeholders a story about a consumer pain point, solving it in a differentiated manner and the larger vision. Then, collaboration occurs as we incorporate feedback and have a motivated team building towards a shared vision.


VP, Product Management:

How would you describe the company’s work-life balance?

Conversant has a very good work-life balance, including unlimited PTO. As a young adult, traveling around the world is one my top priorities and working with a company that aligns with that is a huge plus. I have had the flexibility to visit 7 countries. That flexibility is one of many things that has kept me at Conversant for five years.


Team Lead, Engineering

What are Epsilon Perks + Benefits

Epsilon Benefits Overview

At Epsilon, we offer benefits and perks that enable our associates to thrive and foster a culture of innovation.

Volunteer in local community
Epsilon participates in local community activities such as the Greater Chicago Food Depository, Off the Street Club, Chicago Cares Serve-A-Thon, Habitat for Humanity and Ronald McDonald House.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Epsilon has a Social Committee that organizes social, charitable and sports activities.
Daily sync
Open door policy
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Epsilon team fitness initiatives include intramural softball, volleyball and soccer.
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Epsilon provides back-up care benefits.
Flexible Work Schedule
What matters is what you achieve, not how many hours you clock. So take time off to enjoy your family and friends when you need it.
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Epsilon hosts an annual summer boat party on Lake Michigan and a holiday party at the House of Blues, where our employee-run band performs the live entertainment all night.
Game Room
Happy Hours
Happy hours are hosted at team's discretion.
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Epsilon offers employees professional development opportunities like on-site training courses and the ability to attend job-related conferences and seminars.
Tuition Reimbursement
Lunch and learns
Epsilon hosts lunch and learn meetings on occasion.
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 program and career mentoring.
Time allotted for learning
Epsilon encourages employees to complete 48 hours of professional development training per year.
Online course subscriptions available

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