Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description 

Director, Marketing Technology

About Discover

Discover Financial Services (DFS) is a direct banking and payment services company with one of the most recognized brands in U.S. financial services. Since its inception in 1986, the company has become one of the largest card issuers in the United States. The company issues the Discover card, America's cash rewards pioneer, and offers private student loans, personal loans, home equity loans, checking and savings accounts and certificates of deposit through its direct banking business. It operates the Discover Global Network comprised of Discover Network, with millions of merchant and cash access locations; PULSE, one of the nation's leading ATM/debit networks; and Diners Club International, a global payments network with acceptance in 190 countries and territories.

Discover’s vision is to be the leading direct bank and payments partner and its mission is to help people spend smarter, manage debt better and save more so they achieve a brighter financial future.

At Discover, be part of a culture where diversity, teamwork and collaboration reign. Join a company that is just as employee-focused as it is on its customers, and which is consistently awarded for both. We’re all about people and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career.

Description:

The Director, Marketing Technology is a catalyst for new Marketing Technology capability enablement. The Director will play a crucial role in the modernization and transformation of marketing technologies at Discover by following best practices for building scalable solutions, along with understanding market trends and business needs. This role will provide technical leadership to a team of software and platform engineers who will develop digital & data products for the enterprise such as but not limited to Audience Platforms, Data Collection, Orchestration, Integration, Campaign Management etc. As a leader, the Director will drive strategy, execution and management of marketing technologies to help rapidly scale multi-channel customer experiences. This is an opportunity to define build vs. buy and apply knowledge of business processes to put in place technology solutions improving operational efficiency and seamless customer experiences. This leader will build a network and influence senior, cross functional leaders to align on technology solutions and business processes to drive marketing transformation.

We are looking for a strategic thinker, problem solver and collaborator with a deep understanding of the financial industry. In this role you will also be responsible and accountable for risk by exchanging ideas, opinions and elevating concerns. You will follow all policies & procedures as defined and operate within the Discover's risk appetite and achieve results by consistently identifying, assessing and managing all types of risks.

Responsibilities:

• Architect the enterprise-wide marketing technology vision, strategy and roadmap in concert with Enterprise Architecture, Data Architecture, Infrastructure, Business, Product and other departments.

• Identify and drive implementation of marketing technology solutions (build vs. buy) that drive operational efficiencies in alignment with Product vision. Build network with stakeholders, partners to gain organizational buy-in and support the delivery of these solutions.

• Partner with Product, Agile and other cross functional teams to implement new solutions and adapt overall process for delivery and execution.

• Responsible for overall delivery of the product roadmaps of prioritized user stories, features etc. Manage team through delivery, removing roadblocks, problem solving and tracking progress

• Provide strategic direction for the integration of marketing technology products with other technologies and platforms.

• Identify new opportunities for innovation (technologies, markets, partners, trends). Develop strategic briefs, presentation and analyses.

• Understand existing processes and technologies and manage existing legacy applications and suggest a roadmap and transition plan in conjunction with product vision and roadmap.

• Build highly motivated and talented team. Attract and retain top talent to serve as platform and solution engineers within the team. Define resource capacity plan. Coach on leadership development, technology solutions and issue resolutions. Actively and effectively communicate across teams and all key stakeholder groups.

• Develop relationships with platform vendors to gain insights into products and influence strategic choices as and when applicable.

• Contribute to thought leadership, writing, blogging and speaking around Martech space.

• Support Advertising Technology related solutions and other enterprise-wide initiatives.

• Conduct all responsibilities in accordance with Company policies, with strong adherence to our corporate values including risk & compliance requirements.

Minimum Requirements

• Bachelor’s Degree in Marketing, Business, Management Information Systems, Engineering, information Technology or Supply & Logistics or related field

• 4+ years of experience in People Management

Preferred Qualifications

• Understanding of analytics and data components such as Data Warehouse, Data Lake, Customer Data Platforms, Data Management Platforms

• Understanding of marketing and advertising technology platforms (Salesforce Marketing Cloud, Oracle Response, Adobe Experience Manager, Google Marketing Platforms etc.)

• 15+ years of experience in Marketing Technology or related field including People Management

What are you waiting for? Apply today!

The same way we treat our employees is how we treat all applicants – with respect. Discover Financial Services is an equal opportunity employer (EEO is the law). We thrive on diversity & inclusion. You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Discover.