Director, Product Marketing

| Remote | Hybrid
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Join a fast-paced, innovative, data-driven start up named 2021 Best Tech Start ups In Chicago, that is changing the Supply Chain industry through real time tracking and end-to-end visibility.

The Director, Product Marketing will partner with our marketing, product management, sales and service teams. You’ll be responsible for crafting the go-to-market strategy, positioning, messaging, competitive analysis and sales enablement materials to drive business growth. You will collaborate with product managers to develop, execute, and optimize multi-channel campaigns to launch new products, drive demand, generate leads and influence the sales pipeline for new prospects, as well as existing clients. Impact will be measured by increased sales pipeline and closed business conversion rates globally, shortened sales cycles, and market share growth over time. 

  • Developing and executing on a marketing plan to promote company products
  • Defining company product messaging and positioning
  • Delivering all product marketing “bill of materials”, including collateral, presentations, social media core content, website content, case studies, etc.
  • Building and managing a catalog of official company presentations for use by company channel teams and executives
  • Managing internal and external resources to deliver marketing strategy and content, including external PR agency

Qualifications:  

This person will be both a team lead and an individual contributor, augmenting the skills of the existing team, as needed, and personally delivering content. This individual will bring supply chain product marketing expertise to what has historically been a channel marketing organization. 

Success will be measured by effectiveness of the company target market requirement, enablement and growth/usage, and positive perception and awareness of the company brand.

Qualifications include:

  • 10+ years of product marketing experience in SaaS or B2B software/technology firms. Experience in supply chain technology is a plus. 
  • Track record of successfully leading cross-functional teams to develop and execute go-to-market strategies and multi-channel marketing programs, helping coach them to their full potential and driving a spirit of continuous improvement. 
  • Excellent presentation skills to all types of audiences, including executive leadership, clients and partners.  
  • Must be data-driven and understand how to translate marketing metrics into opportunities for action. 
  • A self-starter and passion for “doing the impossible”; committed to testing, learning and iterating. 
  • Previous experience partnering closely with sales teams to deliver sales enablement assets/training and having accountability for influencing sales pipeline development and participating in client engagements. 

 Knowledge in multiple of the following areas is preferred but not required: 

  • Deeply understand our buyers. Who they are, what their aspirations are, what their pains are, whom they trust for information, where they get it and how they prefer to buy technology. 
  • Lead and coach cross-functional teams focused on bringing new products to market and expanding existing products. 
  • Craft the segmentation, positioning, messaging and competitive analysis for successful go-to-market plans. 
  • Partner with our product management teams to develop the research agenda for ascertaining gaps in the market, helping to drive new product development, packaging, pricing, positioning and messaging.
  • Collaborate with marketing managers, product, sales and support teams to design, execute, and optimize multi-channel marketing campaigns to generate demand and drive new client acquisition, as well as expansion opportunities with existing client accounts.   
  • Develop sales enablement and client-facing assets to clearly define the benefits of FourKites product suite.  
  • Interact with clients in the development of testimonials and other materials to support marketing programs and enrich sales materials. 
  • Collaborate with our analysts and product teams to measure, analyze and report on the success of product marketing programs monthly, quarterly and as requested with executive stakeholders to identify opportunities for continuous improvement our outcomes relative to our goals. 
  • Engage with clients and prospects at industry events and in sales cycles as a subject matter expert.  
  • Brief industry analysts and press as necessary to support new product launches and to keep FourKites’ innovations top of mind. 

About FourKites:

Named one of Forbes’ Next Billion-Dollar Startups, FourKites is on a mission to transform the world’s supply chains with the most powerful technology on the planet. With a customer base that includes 18 of the top-20 food and beverage companies and nine of the top-10 CPG companies, the company combines the largest network of real-time logistics data with machine learning to help its customers lower costs, improve on-time performance and strengthen end-customer relationships. We are a customer-obsessed organization, wholeheartedly committed to helping our customers succeed and drive long-term value. 

The empathy we exhibit with our customers applies internally, as well. At FourKites, a positive work culture is a priority, and team members benefit from structured employee development plans, mentorship and training programs, quarterly review and promotions processes, affinity group memberships and competitive benefits packages. Click here to learn more about our team and our corporate values.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • AzureFrameworks
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM

Location

110 North Upper Wacker Drive, Chicago, IL 60606

An Insider's view of FourKites

How does your team reward individual success?

We find that getting to know what motivates a team member allows us to give more valuable and appreciated rewards and recognition. It could be a team meeting shout out for a job well done, a gift card through our wish list program, an exciting new project that allows the employee to work with new teams or departments or even a spot bonus.

Amanda

Director, Talent & Development, Talent Acquisitions

What projects are you most excited about?

I had the privilege of being involved in the development of Appointment Manager and providing feedback when it was just a "simple" calendar designed to assist our customers in organizing appointments based on real-time ETAs. The utilization of this tool yields significant time savings, making it an undeniable favorite of mine.

Kayla

Customer Enablement Manager

How has your career grown since starting at the company?

From day one, I have been encouraged to explore my professional interests. I had only been an individual contributor in previous roles but was interested in people management – here, I have had the opportunity to grow into a manager role and the company has sponsored my participation in leadership programs to support my professional development.

Helen

Manager of Professional Services

How do you empower your team to be more creative?

The design team goes beyond being creative. We are strategic thinkers who execute scalable and sustainable product user experiences for our customers. Empathy is at the core of our design and more importantly, the entire FourKites company. I always encourage my team to think through our customer's lens in order to be the most impactful.

James

VP of Global User Experience

What are FourKites Perks + Benefits

FourKites Benefits Overview

We provide an elite tier of benefits and wellness programs, have a bias for promoting within, and an array of global culture & connection programs and committees, such as DEI Employee Councils, FourKites Pride, and FourKites Women's groups.

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Hybrid work model
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Wellness days
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Company sponsored family events
Fertility benefits
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

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