ActiveCampaign
ActiveCampaign helps growing businesses meaningfully connect with their customers.
Chicago, IL

Director of Social Media & Community

| Chicago

ActiveCampaign's category-defining Customer Experience Automation Platform (CXA) helps over 145,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 500+ pre-built automations that combine email marketing, marketing automation and CRM for powerful segmentation and personalization across social, email, messaging, chat and text. Over 100,000 of ActiveCampaign's customers use its 850+ integrations including Microsoft, Shopify, Square, Facebook, and Salesforce. ActiveCampaign scores higher in customer satisfaction than any other solution in Marketing Automation, CRM, and E-Commerce Personalization on G2.com and is the Top Rated Email Marketing Software on TrustRadius. Pricing starts at just $9/month. Start a free trial at ActiveCampaign.com.

As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. If this matches your goals and interests, we hope you consider joining our team!

As one of the fastest-growing SaaS companies, we are scaling rapidly to keep up with market demand. We are growing all of our teams and looking for people who share our values, deliver innovation frequently, and join us in our mission to grow our customer base from 145,000 today to millions.

The Director of Social Media and Community will own the global community and social media vision and strategy for ActiveCampaign. We are looking for someone who is a creative strategist with a strong pulse on the social landscape and has led strategy, and established best practices in building communities for a global brand. This person will help craft our global and regional strategy, super users and influencers program, and build new audiences on emerging platforms. They will work cross-functionally across our corporate marketing, revenue marketing and product marketing teams, as well as closely with our regional marketing team to scale initiatives at a local level. The ideal candidate is passionate about growth hacking new platforms and understands the intersection of community, social media, culture and brand storytelling.

What your day could consist of:

  • Lead and continue to build out a team of community and advocacy specialists
  • Drive innovation across ActiveCampaign’s global social channels, remaining up to date on new technology, platforms, macro trends, and competitor activities to apply to strategic plans. Identifying new trends to spark new innovative content development for organic growth
  • Expand the fan base across ActiveCampaign’s owned Community (Discourse) and across all social channels by attracting new followers and redefining current followers into brand advocates. Boosting user engagement across Facebook, Instagram, TikTok, YouTube, and LinkedIn
  • Define and maintain the community management strategy including methods for engagement, moderation policies, building, analysis and outreach initiatives
  • Standardize tracking, tools, and measurement methodologies in partnership with the analytics team
  • Establish and maintain a community calendar of events that consists of events including contests, announcements, and holiday promotions

What is needed:

  • Experience building social strategy and execution for a global brand either at an agency or internally. Understanding your efforts for growth are key
  • 5+ years people management
  • Proficient in the digital world and emerging platforms with deep knowledge or experience marketing to Gen-Z. Hands-on experience with YouTube, Instagram, and TikTok
  • Conversant in social analytics, social listening, and automation tools
  • Experience building social platforms with 100m+ followers 
  • Broad experience including brand identity, art direction, content strategy and development, video, and paid social media

ActiveCampaign is an employee-first culture. We take care of our employees at work and outside of work. You can see more of the details here, but some of our most popular benefits include our comprehensive health and wellness benefits (including no premiums for employees on our HSA plan, tele-health and tele-mental health, and access to the Calm app for mediation), open paid time off, generous 401(k) matching with no vesting, a generous stipend to outfit your remote office, and a focus on career growth including access to personal and professional coaching. We take a proactive approach to diversity and inclusion and offer parental leave, career pathing, and support employees’ ongoing learning and development through Udemy and access to life coaches via Modern Health. We also offer cool swag.

ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law.

Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members. 

Our core values: 
Start with trust
Make the customer a hero
Cultivate inclusion & diversity
Iterate everything, always
Create WOW
Pursue growth with gratitude

Visit here to learn about perks and benefits at ActiveCampaign and see our values in action.

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Where we are

Located in the heart of the Loop overlooking State Street, with views of the lake and Millennium Park with easy access to the Metra & CTA stations.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • PythonLanguages
    • jQueryLibraries
    • DjangoFrameworks
    • Ember.jsFrameworks
    • FlaskFrameworks
    • LaravelFrameworks
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • Figma Design
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • ActiveCampaignCRM
    • ActiveCampaign Email
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What are ActiveCampaign Perks + Benefits

ActiveCampaign Benefits Overview

We believe that benefits can be as important as compensation. We believe that not having to worry about health plans, dental networks or having enough retirement savings are equally important. We focus on benefits that not only enable our team to grow in their career, but ensure they remain happy and healthy outside work.

ActiveCampaign offers best in class health benefits with zero or very favorable employee premium cost share. Our 401k employer match is exceptionally generous with no vesting or wait period to contribute. There is a wide variety of voluntary and pass through benefits as well.

We have enhanced our remote work environment including rolling out new perks such as a quarterly home office stipend, virtual events, parent support and mental wellness resources such as free Calm subscriptions, team virtual wellness events (yoga, stretching, meditation), telehealth that includes free therapy sessions and even access to personalized life coaching through Modern Health.

When we return to the office, our amazing in-office perks such as delivered lunch, unlimited snacks, barista bar, onsite gym, gorgeous roof deck will be waiting.

Culture
Volunteer in local community
Volunteer events include Best Buddies Friendship Walk, Chicago Parks Foundation Clean Up, ChiTech Academy Little Black Dress Night, and BUILD Chicago End of Summer Bash
Partners with Nonprofits
Nonprofit partners include Future Founders, Greater Chicago Food Depository and Best Buddies
Friends outside of work
Eat lunch together
Intracompany committees
Committees within ActiveCampaign include DEI Committee, WellnessCampaign (Wellness Committee), Activity Committee and ActiveImpact (Charity Committee)
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Managers identifying as female make up 45% of leadership. VP exec group is 50% diverse.
Unconscious bias training
Unconscious bias training is part of our diversity training covering 16 areas of DEI training. Teams participate in Unfiltered Conversations - a framework for learning about race in the workplace.
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Diversity Employee Resource Groups
ERGs across the org include resources for parents, LBGTQ+, Women of AC, Inner Faith, Black, and Latino team members.
Hiring Practices that Promote Diversity
Our DEI hiring plan is inclusive of long and short term goals to ensure we continually improve our hiring practices, and proactively identify areas of improvement and potential unconscious bias.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
$2,000 per plan year, or $5,000 per plan year for Dependent Care FSA
Disability Insurance
Dental Benefits
All premiums for employees are fully covered by ActiveCampaign
Vision Benefits
All premiums for employees are fully covered by ActiveCampaign
Health Insurance Benefits
All premiums for employees are fully covered by ActiveCampaign. All preventative care is covered at 100%
Life Insurance
100% of annual earnings per employee up to $100,000
Pet Insurance
Pet insurance is available through Nationwide Pet and expenses vary based on animal
Wellness Programs
Our Wellness committee meets regularly to discuss new programs and resources, focusing on mental, physical and financial wellness
Onsite Gym
Team workouts
Through our partnership with Soothe, teams have the opportunity to connect with other teams through guided virtual fitness programs like yoga, stretching, meditation, and more!
Mental Health Benefits
Free Calm subscription, access mental health professionals and free therapy sessions via our expanded telemedicine benefit. Our health benefits also cover 52 weeks of therapy coverage annually.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Generous 401K matching with no wait or vesting requirements, so you can save right away
Company Equity
Certain roles and levels are eligible for stock options
Performance Bonus
Certain teams and leadership roles are eligible for performance bonuses based on metrics and KPI's
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave for the primary caretaker. We also provide 3 weeks of leave for the secondary caretaker.
Flexible Work Schedule
We trust our employees to get their work done and manage their personal/family/social and work time responsibly.
Remote Work Program
Family Medical Leave
Restricted work hours
Return-to-work program post parental leave
Company sponsored family events
ActiveCampaign sponsors semi-annual family events.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
We don't put caps on paid time off - if you need the time, take the time
Paid Volunteer Time
Our employees receive three days of company-paid volunteer time per year, in addition to company-sponsored giving back events
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
We provide monthly CTA and Metra pre-paid transit benefits plus free annual DIvvy Bike memberships
Company Outings
Free Daily Meals
Game Room
Our game room includes Ping Pong, Pool Table, Foosball, Shuffle Board, Video Games and basketball
Stocked Kitchen
When we say stocked, we mean stocked
Some Meals Provided
Lunch stipends are provided every day, delivered onsite via Fooda. Breakfast is available with cereal, yoghurt, toast, fruit.....
Happy Hours
Recreational Clubs
Our employees are sporty. We sponsor AC teams such as bowling, softball, kickball.
Relocation Assistance
Home Office Stipend for Remote Employees
Quarterly reimbursement of up to $250 for home office equipment, phone and utilities
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
ActivePerspectives, our guest speaker program brings perspectives from world champions, business leaders, and other unique voices — to educate ActiveCampaign employees on topics related to our value
Cross functional training encouraged
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 program, Career mentoring, Leadership mentoring
Continuing Education stipend
We offer $1500 annually for continuing education programs, conferences and other development programs
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

In response to COVID-19, ActiveCampaign has gone above and beyond most companies of its size to support employees. In addition to an overall increase in flexibility for employees balancing family and work, the company launched new benefits, like mental health counseling and isolation support groups, a series of wellness webinars, with titles like: Nutrition and how to eat well, especially while isolated, and partnerships with Soothe and Calm bring guided live sessions for yoga, meditation, reflexology, massage and stretching, etc. To keep the team together, we have hosted virtual cooking classes, variety shows, and more.

In office benefits include daily Catered Lunches through Fooda. Free onsite baristas. Open Vacation Policy. Dual monitor & stand-up desk workstation. FOND Membership. Bonus.ly Peer Recognition Program. Flexible Work/Life Balance. Many easy ways to give back to the community. Onsite gym at very low cost. Roof deck with lake views. Game rooms. Beer and wine on tap. Endless snacks. Amazing parties.

An Insider's view of ActiveCampaign

What are some social events your company does?

Pre COVID-19, we were known for some amazing events-swanky holiday parties, family-friendly picnics, awesome global kick-offs, first class P Club., etc. We needed to rethink this so are being creative in how we engage teams and across teams. We are hosting a Talent Show, cooking classes, trivia, our monthly speaker series-all virtual but still fun!

Trinity Malito

Employee Experience Manager

How does the company support your career growth?

ActiveCampaign has helped me develop existing strengths and discover new ones, leading to upward advancement into new roles. From my direct manager to C-level leadership, a personal interest is taken in my growth. They recognize not only my current achievements — they recognize my possibility and give me opportunities to realize my potential.

Finch Grace

Product Marketing Manager

How has your career grown since starting at the company?

Accepting an offer at ActiveCampaign was more than an exciting change—it was a career investment. I am encouraged to follow my strengths and run with opportunities. I started creating educational content, which led to traveling the country to lead customer workshops. Then I transitioned to product marketing, where I continue to grow as a leader.

Kara Andersen

Senior Product Marketing Manager

ActiveCampaign Careers in Chicago
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Chicago
1 week ago
We are currently seeking a talented Senior Software Engineer to join us as we extend our marketing platform and work to scale with our quickly growing user database. This is an exciting opportunity to join a growing organization that truly cares about its people and their personal development. Work with amazing people on an amazing product! 

Senior Software Engineer, Integrations

ActiveCampaign
Chicago
1 week ago
We’re looking for Senior Software Engineers with experience building high-throughput, data-intensive services. Our ideal candidate has built services within a horizontally scalable cloud architecture, but we’ll consider candidates with any experience. We value iteration, customer focus, and humility above all.

Marketing Operations Manager

ActiveCampaign
Chicago
1 week ago
As a Marketing Operations Manager, you will be responsible for leading ActiveCampaign’s small but growing marketing operations team, building out and optimizing ActiveCampaign’s marketing technology and systems.. You’ll be the first Marketing Operations Manager, and will be the marketing leader that uses ActiveCampaign for ActiveCampaign, establishing best practices and sharing those with our customers. This role will work cross-functionally with sales and the marketing team to manage and optimize the lead-flow process.

Senior Sales Operations Analyst

ActiveCampaign
Chicago
1 week ago
Reporting to the Director of Sales Operations, the Senior Analyst of Sales Operations will be responsible for working with Sales leadership in the US & LatAm to drive key objectives for the business and turning data driven insights into actions. This role will work cross functionally with Sales, Finance and other Go-To-Market teams. The right candidate must have the ability to both think strategically to develop plans, and also have the operational expertise to execute on them. 

Retention Specialist

ActiveCampaign
Chicago
1 week ago
ActiveCampaign's category-defining Customer Experience Automation Platform (CXA) helps over 145,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 500+ pre-built automations that combine email marketing, marketing automation and CRM for powerful segmentation and personalization across social, email, messaging, chat and text. Over 100,000 of ActiveCampaign's customers use

Senior Manager, Deliverability

ActiveCampaign
Chicago
1 week ago
ActiveCampaign's category-defining Customer Experience Automation Platform (CXA) helps over 145,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 500+ pre-built automations that combine email marketing, marketing automation and CRM for powerful segmentation and personalization across social, email, messaging, chat and text. Over 100,000 of ActiveCampaign's customers use

Recruiting Coordinator

ActiveCampaign
Chicago
1 week ago
ActiveCampaign's category-defining Customer Experience Automation Platform (CXA) helps over 145,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 500+ pre-built automations that combine email marketing, marketing automation and CRM for powerful segmentation and personalization across social, email, messaging, chat and text. Over 100,000 of ActiveCampaign's customers use

Director of DEI

ActiveCampaign
Chicago
1 week ago
ActiveCampaign's category-defining Customer Experience Automation Platform (CXA) helps over 145,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 500+ pre-built automations that combine email marketing, marketing automation and CRM for powerful segmentation and personalization across social, email, messaging, chat and text. Over 100,000 of ActiveCampaign's customers use

Brand Specialist (Ireland)

ActiveCampaign
Remote
1 week ago
ActiveCampaign is seeking an ambitious Brand Marketing Specialist to accelerate global brand equity and penetration by developing and delivering innovative programs and long-term strategy. You will join our mission to create incredible customer experiences that help businesses grow. The right candidate will have experience delivering brand momentum through best in class creative, integrated campaigns. The majority of your work will be focused on campaign management, and as a key member of the brand team you will collaborate on foundational elements of our core brand. As a project owner, you’ll drive every aspect of the process to ensure the successful management of the brand and delivery against brand plans. This is a fantastic opportunity to combine a real passion for creative marketing with campaign management skills to produce outsized results.

Senior Database Reliability Engineer

ActiveCampaign
Chicago
2 weeks ago
Launch and configure managed Kafka clusters deployed across the world. Tune and instrument data streaming infrastructure services for production workloads in collaboration with product engineers, other reliability engineering and operations teams. Advise on event-driven architectural strategies and software patterns to facilitate our transition away from a monolithic code base. Create shared, durable and versioned event models using existing data governance solutions. Create data stream enrichment services that transform raw events into refined event models. Advise engineers in selecting tools for working with event streams.

Product Manager, App Ecosystem

ActiveCampaign
Chicago
2 weeks ago
ActiveCampaign's category-defining Customer Experience Automation Platform (CXA) helps over 145,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 500+ pre-built automations that combine email marketing, marketing automation and CRM for powerful segmentation and personalization across social, email, messaging, chat and text. Over 100,000 of ActiveCampaign's customers use

Senior Manager, Product Support

ActiveCampaign
Chicago
2 weeks ago
The Senior Manager of Product Support is responsible for the strategic leadership and ongoing tactical execution of the Product Support Team in their region as a key member of the Support leadership team. This role also partners with the Global Director on strategic project planning and execution. Overall this role is key to driving and delivering world-class client experiences supporting a rapidly evolving and fast-scaling Support environment and a complex SaaS product business.

Product Marketing Manager, Competitive Intelligence

ActiveCampaign
Chicago
2 weeks ago
In the Competitive PMM Manager role, you will own the strategy for helping all internal teams understand how the CXA category and ActiveCampaign solution are differentiated from the rest. This is a strategic, high-impact Product Marketing role that will own competitive intelligence inside and out. This means, we want you to become the expert on how ActiveCampaign should position its products and services to beat the competition, and work closely with our Product Marketing, Product Management, Customer Success and Sales Teams to drive differentiation and growth with key audiences.

Mid Market Account Executive

ActiveCampaign
Chicago
2 weeks ago
We are looking for an Outbound Mid-Market Account Executive (AE) to join our team. At ActiveCampaign, the AE team prospects, manages and closes deals. Our ideal team member will be a high performing consultative seller who has a history of achieving sales quotas in a performance driven organization (SaaS preferred).

Director of Product Marketing, Customer Experience Automation (CXA)

ActiveCampaign
Chicago
2 weeks ago
As the Director of Product Marketing, you will lead charge in defining our category and solution strategy, while helping us scale our product marketing efforts to support our global teams. You will be responsible for partnering cross-functionally to bring solutions to market, and become the subject matter expert for our platform functionality, channels, and the use cases that are transforming the way businesses approach customer relationships, and grow their businesses. 

Brand Designer (Digital)

ActiveCampaign
Chicago
2 weeks ago
As a Brand Designer, you’ll bring our brand to life using visual design and layout, typography, and digital/interactive design. The ideal candidate thrives in fast-paced environments, can manage competing priorities to execute and deliver high-quality work. This individual is self-motivated, takes challenges head-on, explores multiple solutions to every problem, and owns projects from concept to final product.

Director, Technical Support & Incident Management

ActiveCampaign
Chicago
2 weeks ago
The Director of Technical Support is responsible for the strategic leadership and ongoing tactical execution of the global Technical Support team at ActiveCampaign. You will build and lead a worldwide team of highly skilled managers, support engineers and specialists to deliver effective and efficient service. This role is key to driving and delivering world-class client experiences supporting a rapidly-evolving and fast-scaling support environment and a complex SaaS product business.

Software Engineer

ActiveCampaign
Chicago
2 weeks ago
Build, test, and ship features confidently and with low friction through a modern GitLab continuous integration / continuous deployment pipeline. Work closely with your autonomous, cross-functional team. Teach as much as you learn. Validate your designs by building performance and load testing tools. Measure, optimize, and re-architect production systems as they reach their limits. Work with engineers on other teams to design services and APIs that enable feature work across our engineering organization.

Director, Revenue Marketing

ActiveCampaign
Chicago
2 weeks ago
ActiveCampaign's category-defining Customer Experience Automation Platform (CXA) helps over 145,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 500+ pre-built automations that combine email marketing, marketing automation and CRM for powerful segmentation and personalization across social, email, messaging, chat and text. Over 100,000 of ActiveCampaign's customers use

Digital Acquisition Manager (SEM, PPC)

ActiveCampaign
Chicago
2 weeks ago
ActiveCampaign's category-defining Customer Experience Automation Platform (CXA) helps over 145,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 500+ pre-built automations that combine email marketing, marketing automation and CRM for powerful segmentation and personalization across social, email, messaging, chat and text. Over 100,000 of ActiveCampaign's customers use

Senior Software Engineer, Concierge

ActiveCampaign
Chicago
2 weeks ago
We are currently seeking a talented Senior Software Engineer to join us as we extend our marketing platform and work to scale with our quickly growing user database. This is an exciting opportunity to join a growing organization that truly cares about its people and their personal development. Work with amazing people on an amazing product! 

Senior Engineering Manager, Automations

ActiveCampaign
Chicago
2 weeks ago
ActiveCampaign’s engineering team is growing rapidly and we are looking for Senior Engineering Managers to help us scale. Our Senior Engineering Managers are people with varying technical backgrounds and interests who are heavily involved in the technical details of their team. As managers, our main focus is keeping our teams efficient and executing on the right goals. We build teams that are inclusive, collaborative, and have a strong sense of ownership for the things they build.

Staff Engineer, Front End (Performance)

ActiveCampaign
Chicago
2 weeks ago
ActiveCampaign's category-defining Customer Experience Automation Platform (CXA) helps over 145,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 500+ pre-built automations that combine email marketing, marketing automation and CRM for powerful segmentation and personalization across social, email, messaging, chat and text. Over 100,000 of ActiveCampaign's customers use

Product Manager, Automations

ActiveCampaign
Chicago
2 weeks ago
Our ideal candidate will build trust amongst the team, lead with a vision, create and drive focus, quality, balance and foster a collaborative environment. You will not only lead your team(s) but will also be responsible for facilitating communication across the organization and to our customers regarding your products. You will ensure we are listening to our customers so that we may produce the best product possible based on market demands.

Engineering Manager, Automations

ActiveCampaign
Chicago
2 weeks ago
ActiveCampaign’s engineering team is growing rapidly and we are looking for engineering managers to help us scale. Our engineering managers are people with varying technical backgrounds and interests who are heavily involved in the technical details of their team. As managers, our main focus is keeping our teams efficient and executing on the right goals. We build teams that are inclusive, collaborative, and have a strong sense of ownership for the things they build.

Senior Software Engineer

ActiveCampaign
Chicago
2 weeks ago
We’re looking for pragmatic software engineers with experience building engaging experiences in complex web applications. Our ideal candidate has experience throughout the technology stack on horizontally scalable cloud architecture, but we’re interested in considering candidates with any experience. We value iteration, customer focus, and humility above all.

Senior Data Scientist

ActiveCampaign
Chicago
2 weeks ago
Interviewing business teams and brainstorming appropriate (accuracy & effort) data science solutions. Collating existing and new hypothesized data sets for proof of concepts. Statistically exploring data with underlying business processes in mind. Prototyping data science/machine learning models, then polishing later. Building data science products from proof-of-concept to production. Creating solid quant metrics of impact, making them visually accessible. Letting creative ideas rule the day. Don't settle for the first solution, research and dig to the core. Ongoing support of in-production models (change in process, abnormalities, outliers etc.). Presenting data as a story. Promoting data science products company-wide.

Customer Enablement Specialist

ActiveCampaign
Chicago
2 weeks ago
As an Account Manager at ActiveCampaign, you are part of a Customer Success team that is focused on cultivating strong relationships and loyalty with more than 50,000 businesses around the world. Our customers rely on ActiveCampaign to make smarter business decisions based on data-driven analytics and workflows. We pride ourselves by being the primary point of contact for all of our customers and are dedicated to providing personalized experiences to each and every business. 

Senior Software Engineer, Automations

ActiveCampaign
Chicago
2 weeks ago
We are currently seeking a talented Sr Software Engineer to join us as we extend our marketing platform and work to scale with our quickly growing user database. This is an exciting opportunity to join a growing organization that truly cares about its people and their personal development. Work with amazing people on an amazing product!

Product Designer

ActiveCampaign
Chicago
2 weeks ago
Be flexible with scope and changing priorities, we work in a dynamic environment. Collaborate on new ideas and wireframe user experiences. Design beautiful, impactful, and purposeful experiences. See projects from beginning to end. Leverage data to inform decisions. Collaborate without compromising quality.

Secure Cloud Engineer

ActiveCampaign
Chicago
2 weeks ago
The secure cloud engineering roles plays a key role in ensuring the security of our cloud infrastructure and protection of our sensitive PII data per our information security policy. This person will help identify security gaps and drive remediation activities to close those gaps. This position plays an integral role in defining and assessing the organization's security strategy, architecture and practices as well as contributes to maturing the company's infrastructure security architecture and technology frameworks. 

Lifecycle Development Representative (Entry Level)

ActiveCampaign
Chicago
2 weeks ago
Handling inbound sales calls, chats, and tickets. Turning inbound calls, chats, and tickets into qualified leads. Working closely with Sales Reps to ensure seamless transition of qualified leads.

Senior Analyst, Workforce Planning

ActiveCampaign
Chicago
2 weeks ago
A key contributor to our customer experience, the Workforce Planning Analyst focuses on real time, reporting and schedule management for our agents to meet and exceed performance goals. You will be responsible for tactical planning and schedule adjustments, intra-day management, and historical trend analysis to ensure the support center achieves service levels and key performance indicators on a daily and interval basis.

Director of Social Media & Community

ActiveCampaign
Chicago
2 weeks ago
ActiveCampaign's category-defining Customer Experience Automation Platform (CXA) helps over 145,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 500+ pre-built automations that combine email marketing, marketing automation and CRM for powerful segmentation and personalization across social, email, messaging, chat and text. Over 100,000 of ActiveCampaign's customers use

Expansion Development Representative

ActiveCampaign
Chicago
2 weeks ago
ActiveCampaign's category-defining Customer Experience Automation Platform (CXA) helps over 145,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 500+ pre-built automations that combine email marketing, marketing automation and CRM for powerful segmentation and personalization across social, email, messaging, chat and text. Over 100,000 of ActiveCampaign's customers use

Staff Engineer, Cloud Platforms

ActiveCampaign
Chicago
2 weeks ago
The Senior Engineer - cloud Platforms role plays a key role in ensuring our cloud platform is well architected. This person will help identify gaps and engineer solutions to achieve our future state activities to close those gaps. This position plays an integral role in defining and assessing the organization's multi-region expansion strategy, architecture and practices as well as contributes to maturing the company's cloud platform architecture and technology frameworks.

Software Engineer, Fraud Team

ActiveCampaign
Chicago
2 weeks ago
ActiveCampaign's category-defining Customer Experience Automation Platform (CXA) helps over 145,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 500+ pre-built automations that combine email marketing, marketing automation and CRM for powerful segmentation and personalization across social, email, messaging, chat and text. Over 100,000 of ActiveCampaign's customers use

Staff Engineer, Platform Engineering

ActiveCampaign
Chicago
2 weeks ago
ActiveCampaign's category-defining Customer Experience Automation Platform (CXA) helps over 145,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 500+ pre-built automations that combine email marketing, marketing automation and CRM for powerful segmentation and personalization across social, email, messaging, chat and text. Over 100,000 of ActiveCampaign's customers use

Expansion Account Executive

ActiveCampaign
Chicago
2 weeks ago
ActiveCampaign's category-defining Customer Experience Automation Platform (CXA) helps over 145,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 500+ pre-built automations that combine email marketing, marketing automation and CRM for powerful segmentation and personalization across social, email, messaging, chat and text. Over 100,000 of ActiveCampaign's customers use

Senior Engineering Manager, Campaigns & Content

ActiveCampaign
Chicago
3 weeks ago
ActiveCampaign’s engineering team is growing rapidly and we are looking for Senior Engineering Managers to help us scale. Our Senior Engineering Managers are people with varying technical backgrounds and interests who are heavily involved in the technical details of their team. As managers, our main focus is keeping our teams efficient and executing on the right goals. We build teams that are inclusive, collaborative, and have a strong sense of ownership for the things they build.

Senior Engineering Manager, Search/Segmentation

ActiveCampaign
Chicago
3 weeks ago
ActiveCampaign’s engineering team is growing rapidly and we are looking for Senior Engineering Managers to help us scale. Our Senior Engineering Managers are people with varying technical backgrounds and interests who are heavily involved in the technical details of their team. As managers, our main focus is keeping our teams efficient and executing on the right goals. We build teams that are inclusive, collaborative, and have a strong sense of ownership for the things they build.

Manager, Customer Success

ActiveCampaign
Chicago
3 weeks ago
As a manager on our Customer Success Team at ActiveCampaign, you are part of a team that is focused on executing scalable strategies that drive product adoption, increase revenue retention, and create advocates with more than 130,000 businesses around the world. Our customers rely on ActiveCampaign to make smarter business decisions based on data-driven analytics and proactive guidance from our team to execute their business goals. We pride ourselves on creating impactful experiences for all of our customers and are dedicated to providing personalized experiences to each and every brand.

Senior Analyst, Support Strategy and Operations

ActiveCampaign
Chicago
3 weeks ago
The Sr Analyst, Support Strategy and Operations, is a key contributor to the business leadership team focusing on Support Operations. This cross-functional role will work closely with senior leadership, Finance, Business Intelligence and Operations. In this role you will perform detailed analysis, create forecasting models, improve our processes and tools, develop reports, dashboards and compelling business presentations.

Senior Engineering Manager, Concierge

ActiveCampaign
Chicago
3 weeks ago
ActiveCampaign’s engineering team is growing rapidly and we are looking for Senior Engineering Managers to help us scale. Our Senior Engineering Managers are people with varying technical backgrounds and interests who are heavily involved in the technical details of their team. As managers, our main focus is keeping our teams efficient and executing on the right goals. We build teams that are inclusive, collaborative, and have a strong sense of ownership for the things they build.

Conversion Copywriter

ActiveCampaign
Chicago
3 weeks ago
ActiveCampaign's category-defining Customer Experience Automation Platform (CXA) helps over 145,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 500+ pre-built automations that combine email marketing, marketing automation and CRM for powerful segmentation and personalization across social, email, messaging, chat and text. Over 100,000 of ActiveCampaign's customers use

Business Development Representative

ActiveCampaign
Chicago
3 weeks ago
We are looking for a Business Development Representative (BDR) to join our team. At ActiveCampaign, the BDR team executes outbound prospecting and creates opportunities to pass on to the closing sales teams. Our ideal team member will be highly organized, goal-oriented, and extremely self-motivated.

Senior Analyst, Success Strategy and Operations

ActiveCampaign
Chicago
3 weeks ago
The Sr Analyst, Success Strategy and Operations, is a key contributor to the business leadership team focusing on Success Operations. This cross-functional role will work closely with senior leadership, Finance, Business Intelligence and Operations. In this role, you will perform detailed analysis, create forecasting models, improve our processes and tools, develop reports, dashboards, and compelling business presentations.

Talent Acquisition Partner, Tech & Product

ActiveCampaign
Chicago
3 weeks ago
This newly-created role is a critical member of the Talent Acquisition team. The Talent Acquisition Specialist will develop ongoing talent pipelines for technical positions and identify strong candidates for open roles across the organization. Success in this role will allow AC to achieve its aggressive goals of growth and expansion.