Email Marketing Manager

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CraftJack is a great place to work. We're a small team solving real problems, established and profitable and reaching millions of consumers each month. At CraftJack, your voice will be heard, your work will be seen, and the results will be immediately apparent. We collaborate openly and treat each other with respect. And we like to have our fun.

Summary of Position

We are in search of someone who has hands-on experience running email marketing campaigns for a lead generation company and is ready to take on a new challenge. We need an email marketing manager who can lead our email strategy  and also get his or her hands dirty in day-to-day campaign management tasks, including list management, email setup, scheduling, A/B testing and reporting and analysis. We are looking for a self-motivated individual who is willing to take the initiative and take smart risks to achieve success.

CraftJack is a two-sided business, with both contractor and homeowner audiences, so the person who fills this role has to be very organized and an excellent communicator as there are a lot of moving parts when it comes to our email campaigns and the company overall.

Responsibilities

  • Own both the B2B and B2C email marketing strategies
  • Determine KPIs for all email campaigns
  • Audit existing email campaigns and determine which to discontinue, which to keep as they are and which to build out further
  • Create weekly and monthly reporting to be shared with team
  • Create internal tracking spreadsheets to be used to inform campaign optimizations 
  • Run A/B tests to determine best performing send times, subject lines, email content, calls-to-action, etc.
  • Responsible for all list management tasks, including sourcing, cleanup, segmentation
  • Work closely with UX team and sales team to make sure all email efforts are coordinated
  • Work with designers, front-end developers and product managers to create new email templates, add email capture forms on our websites, etc.
  • Lead the search for a new email marketing/marketing automation platform

Qualifications:

  • Bachelor’s degree required, preferably in marketing or a related field
  • 4-5 years of hands-on experience managing email campaigns, including list management, email copy, A/B testing, etc.
  • Familiarity with MailChimp, Constant Contact or a similar ESP
  • Strong data and analytical skills
  • Knowledge of HTML
  • Familiarity with email deliverability best practices
  • Excellent project management skills and ability to handle multiple projects at a time
  • Strong communication skills, both written and verbal
  • Experience working with product and development teams

Preferred Experience:

  • Has done email marketing for a lead generation company
  • Familiar with marketing automation platforms
  • Email design and/or development skills

Perks and Benefits:

  • Competitive salary with annual bonus
  • 401K with matching
  • Unlimited PTO
  • Flexible hours
  • Excellent medical, vision and dental insurance
  • Free drinks and snacks in the office
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • JavascriptLanguages
    • Google AnalyticsAnalytics
    • HotjarAnalytics
    • VWOAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • Aha!Management
    • BasecampManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • SalesforceCRM
    • MailChimpEmail
    • MandrillEmail

Location

825 Chicago Ave., Evanston, IL 60202

An Insider's view of CraftJack

How would you describe the company’s work-life balance?

Our ethos on work-life balance and productivity today is all about performance and delivering results; less about the hours and more about the quality of the work itself. We prefer working smarter than working longer, often resulting in individuals curating their own day with enough overlap for collaboration while affording personal flexibility.

Noah Mishkin

Founder & VP of Operations

What's the biggest problem your team is solving?

After receiving feedback and questions about certain projects, efforts, initiatives, and how we prioritize product releases, it was clear we could use more information. This launched a new internal video series called, "What Is That?!", 13-minute interviews explaining how efforts align with core values, corporate goals, and customer-centric care.

Noah Mishkin

Founder & VP of Operations

How does the company support your career growth?

Individuals have opportunities to grow here at CraftJack with access to tuition reimbursement, certificate programs, and internal mentorship. We host quarterly business reviews which include a workshop focused on personal and professional growth. We've seen careers grow from part-time internships to full-time new management positions.

Noah Mishkin

Founder & VP of Operations

What is your vision for the company?

I see CraftJack continuing to do what we are best known for: questioning every precedent, principle, and asset within our industry, staying true to our customer's best interest while exploring new technology driven innovation to improve on the successful developments we've already created.

Noah Mishkin

Founder & VP of Operations

What are some things you learned at the company?

A key fundamental factor in my leadership style is empathy. It's less about making decisions based on what I've read or heard works, rather, determining what I myself would and would not appreciate as an employee. Additionally, learning how to be present in a moment and listen well is often far more effective than providing advice.

Noah Mishkin

Founder & VP of Operations

What are CraftJack Perks + Benefits

Culture
Volunteer in local community
We participate in volunteer projects like Habitat for Humanity.
Open door policy
Team based strategic planning
Pair programming
Flexible work schedule
Remote work program
Health Insurance & Wellness Benefits
Dental insurance
Vision insurance
Health insurance
Life insurance
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Professional Development Benefits
Job training & conferences
Tuition reimbursement

Additional Perks + Benefits

Local employee perk discount program. Flexible vacation and sick leave. Great health insurance options to choose from.

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