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Email Production Associate

| Chicago

The Opportunity

Vivid Seats is the largest independent online ticket marketplace, sending tens of millions of fans to live events. Experiences Matter- which is why we continue to grow year over year. Working at Vivid Seats provides an opportunity to scale our best in class platform, allowing our fans to sit closer and see more.

At Vivid Seats, you will have the opportunity to work with the flexibility and speed of a startup; while operating at massive, profitable scale. We keep our teams lean, allowing each and every employee direct accountability to creating a positive ticket buying experience. We are relentless and move quickly to release new features and content to our applications. Good ideas are heard and implemented, and hard work rewarded. Being a part of our team means having the ability to drive impact and own the innovation that connects our tens of millions of unique monthly users to the memorable experiences that only live events create. 

As the Email Production Associate, you will help connect fans to their favorite live events. You'll be a vital member of the CRM team, responsible for the day-to-day, hands-on execution of promotional email sends. You will work alongside a driven and experienced team with the opportunity to gain valuable email marketing skills.

You will wake up every day obsessed with driving channel growth and hitting revenue goals by creating and delivering the best possible emails to our customers. You will have the opportunity to think critically and determine the most efficient ways to set up complex sends.

To be successful, you'll need

  • Proven experience or comfort learning new technologies; you'll be developing, managing and optimizing email campaigns
  • A working knowledge of email tools (HTML, Dreamweaver, Email Service Providers, Photoshop, etc.)
  • Strong organizational skills, must be detail-oriented and strive for a high degree of precision
  • A proactive and energetic personality - you'll need to multitask and prioritize projects independently
  • To be a strong communicator - you will collaborate closely with peers and cross-functional teams
  • Creativity, fearlessness and an unwavering commitment to putting the customer first, elevating your team and ownership over outcomes
  •  What We Offer

    We are passionate about creating memorable experiences for our fans… and the best in class experience for our employees. Vivid Seats offers competitive compensation levels, individual and team-based bonus opportunities, generous benefits package and Flex PTO policy plus a variety of workplace perks. The most exciting one: We offer our employees $100 worth of credits each month to spend on Vivid Seats tickets along with promotional discounts. At the heart of it, we are all fans of great live events. We want to help you get there more often.
    Location

    111 N Canal, Suite 800
    Chicago, IL 60606
    PM18

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    Technology we use

    • Engineering
    • Product
    • Sales & Marketing
      • JavaLanguages
      • JavascriptLanguages
      • KotlinLanguages
      • PythonLanguages
      • SqlLanguages
      • SwiftLanguages
      • ReactLibraries
      • ReduxLibraries
      • SpringFrameworks
      • JSPFrameworks
      • DockerFrameworks
      • KubernetesFrameworks
      • AWSFrameworks
      • AuroraFrameworks
      • SpringbootFrameworks
      • MySQLDatabases
      • Google AnalyticsAnalytics
      • IllustratorDesign
      • PhotoshopDesign
      • ConfluenceManagement
      • JIRAManagement
      • Constant ContactEmail
      • MailChimpEmail

    Location

    Located in the Loop near major transportation lines including Ogilvie and Union stations, as well as the Brown, Purple, Green, and Blue CTA lines
    An inside look at Vivid Seats, where engineers solve tech problems at massive scale
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    What are Vivid Seats Perks + Benefits

    Health Insurance & Wellness Benefits
    Dental Benefits
    Vision Benefits
    Health Insurance Benefits
    Onsite Gym
    Retirement & Stock Options Benefits
    401(K)
    401(K) Matching
    Child Care & Parental Leave Benefits
    Generous Parental Leave
    Vacation & Time Off Benefits
    Unlimited Vacation Policy
    Perks & Discounts
    Beer on Tap
    Casual Dress
    Commuter Benefits
    Company Outings
    Game Room
    Stocked Kitchen
    Some Meals Provided
    Happy Hours
    Recreational Clubs
    Fitness Subsidies
    Professional Development Benefits
    Job Training & Conferences

    Additional Perks + Benefits

    We offer discounts on tickets to attend your favorite events along with great health insurance plans with healthy employer subsidies, and pre-tax commuter benefits. . We host catered lunches and regular happy hours to recognize birthdays and celebrate successes. Our corporate office provides a fully paid in-building gym membership for your morning yoga or lunchtime run. For those with strong balance skills, we also have treadmill and bike desks!

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