Field Communications Specialist

| Chicago | Hybrid
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Purpose of the Role:

The Field Communications team is in charge of the strategic approach, material development and ongoing counsel and execution of all Home Office owned communications channels focused on Pampered Chef consultants. The team’s key purpose is to maximize the programs, opportunities and moments highlighted in the company’s larger strategic business plan to positively impact field performance and confidence. We accomplish this by driving the development and execution of sales enablement tools, developing engaging fun, compelling messaging and content, and delivering effective field acquisition, engagement and retention programs. This role will have the opportunity to shape our social consultant communities – one of our most powerful communications vehicles to our field – as well as work on projects and programs that directly impact the lives and businesses of our consultants.

Key Responsibilities:

  • Moderating, cultivating and growing all field-facing social channels
  • Compiling editorial calendar for field-facing social channels and creating and managing content on all channels
  • Managing communities on all channels – working independently to seek out and provide answers to consultants and elevating issues when appropriate
  • Suggesting creative, engaging and impactful ways to use our social platforms to connect with and motivate our consultants
  • Crafting compelling positioning and messaging narratives across different consultants – matching the message to the medium
  • Managing end-to-end campaign and program execution; ensuring innovative and efficient touch points, activation and implementation
  • Managing deliverables and timeline; including copy editing, proofreading and QA
  • Generating, compiling and analyzing campaign results regularly; identifying key learnings and actions to take as a result of learnings
  • Jumping in to support additional projects in high-volume times

 Competencies for Success:

  • Balance Stakeholders
  • Build Networks
  • Business Insight
  • Communicate Effectively
  • Manage Ambiguity
  • Optimize Work

Measures of Success:

  • Growth and engagement on consultant social platforms
  • Effectiveness of campaigns to motivate consultants, drive sales and support business outcomes
  • Ability to launch, manage and deliver creative work on time and in line with the project goals

Education and Experience:

  • Bachelors degree with 1-3 years managing social accounts for brands.
  • Ideally agency experience and project management experience. Must has experience supporting and building a group on social media.


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Location

Addison in a village located in the Chicago Metropolitan Area in DuPage County. Pampered Chef is Addison's largest private employer and has had a great relationship with the Village for decades! The village is known for it's great restaurants, adventurous recreational activities, and amazing people.

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