What We'll Bring

At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We are consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.

Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology.

The Midwest Regional Market Leader (RML) is responsible for revenue growth and client satisfaction for a defined geographical region. RMLs will be accountable for direct selling within their region and lead a team of two additional resources/functions; client success (existing client management) and client outreach (inside sales). RMLs will define market strategies that will allow TransUnion Healthcare to increase the overall revenue within the market by (1) contracting with new clients, (2) adding solutions to existing clients, (3) retaining revenue in existing clients and (4) improving client satisfaction across the region. Success in the role will be measured by achieving revenue growth targets, revenue retention, increases in client Net Promoter Scores (NPS) and client reference-ability.

What You'll Bring

10+ years in healthcare sales with track record of success in meeting corporate goals/objectives

Ability to identify/attract talent, mentor team members, manage career growth/expectations

Dynamic leadership qualities and ability to lead and motivate highly effective teams

Expertise in healthcare revenue cycle, including healthcare insurance eligibility, payer connectivity and general billing requirements. Ability to quickly become a leading expert on TU Healthcare solutions.

We’d Love to See:

Demonstrated ability to work directly with clients and convey expertise and confidence

Strong verbal and written communication skills as well as interpersonal and relationship building capabilities

Strong collaboration skills with ability to work in a matrixed environment and build trusted internal relationships

Strong quantitative and problem solving skills

Ability to work independently and manage multiple tasks and projects

Bachelor’s degree, MS/MBA preferred

Impact You'll Make

Define the market selling strategy within the assigned region to meet revenue growth and client satisfaction targets on an annual basis

Lead and manage a team of two direct reports (1-Client Success and 1-Client Outreach) ensuring appropriate guidance, mentorship and coordination of regional market-based activities to achieve the desired goals

Attract, cultivate and retain top talent across both functions; Client Success and Client Outreach

Serve as the single point of responsibility for closing all sales with new and existing clients

Design and manage Client Success strategies to improve client satisfaction measured by revenue retention, increased NPS and client reference-ability

Design and manage client outreach strategies to increase brand awareness and grow market share in your respective region

Collaborate with sales operations functions to ensure accurate capture of sales and client success activities in Salesforce.com; utilize captured data to build and refine strategies

Utilize an analytical approach to develop efficient market strategies and measure success of execution

Maintain a deep working knowledge of TransUnion’s Healthcare Solutions and how they meet the business needs of current and prospective clients

Ensure the entire regional team possesses the knowledge necessary to successfully represent TransUnion Healthcare in your respective region; including market trends, client’s key business needs, competitor intelligence, etc.

Work within a matrixed organization to ensure appropriate levels of communication and coordination to achieve annual goals for TransUnion Healthcare as a business unit

Effectively navigate matrix resources to support growth strategies and execution; including product marketing, marketing & communications, finance, legal, operations, technology and membership

Coordinate with operations and implementation teams to ensure successful hand-offs and go-lives for contracted TransUnion Healthcare solutions

Serve as a brand ambassador for TransUnion Healthcare at market facing events and through participation in professional organizations

Provide industry insights to the business and product leaders to ensure that TransUnion’s solutions remain industry leading

Position may require up to 75% travel once travel resumes in a post-pandemic environment.

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