Lead Business System Analyst – Marketing-1

| North Suburbs

Discover. A more rewarding way to work.

At Discover Financial Services, you’ll find yourself in the company of some of the industry’s smartest and most reliable professionals. And at a company that rewards dedication, values innovation and supports growth.

Thrive in an environment that promotes teamwork and shared success. Build on a foundation of mutual respect. Join the company that understands rewarding careers like no other, with this exceptional opportunity:

Job Description:

  • Interpret client enterprise marketing strategy and translate into operational execution of marketing technology solutions.
  • Interface with the business and technology teams to support the design and delivery of medium to large scale integrated marketing solutions.
  • Elicit requirements from business stakeholders which are essential to defining capabilities required for executing business strategy.
  • Take primary ownership for written requirements specifications, from initial creation, through change management and solution delivery.
  • Be the solution wide functional and data subject matter expert on large scope projects.
  • Able to assemble, analyze and evaluate data to make appropriate and well-reasoned recommendations and decisions to support the business and project teams.
  • Communicate and collaborate with IT application and data architects / SMEs as required for business and IT mapping and creation of roadmaps for implementing technology solutions relevant to executing on specified strategy.
  • Lead and drive conversations with technical and business stakeholders to design and validate design against requirements.
  • Lead, drive work, mentor, and influence a team of Business Systems Analysts at multiple levels.
  • Perform analysis of new data for inclusion in a marketing database, and ad-hoc analysis of data in the database to support the requirements process.
  • Elicit objective criteria for solution acceptance and ensure mapping and traceability from desired capabilities through to candidate solution presented for acceptance.
  • Assess business objectives and provide accurate estimations of effort
  • Be an ongoing solution advocate to ensure enhancements and future development roadmap conforms to solution design and client business objectives.
  • Ensure delivery best practices for marketing processes and operations efficiency

Able to quickly develop and maintain relationships within the organization and/or with external partners, and understand the unique needs of each partnership

Skills:

Required Skills

  • Advanced SQL skills – Able to navigate a full database solution including writing queries to aggregate data for deep insights.
  • Deep experience in CRM or Loyalty marketing technologies
  • Deep experience in batch ETL marketing technology or deep proficiency in Real Time web services
  • The ability to create technical documentation (including Visio documentation of overall business solution) required
  • Consultative – able to quickly develop rapport and establish credibility that results in trust and respect from business and technical
  • Exhibits intense curiosity, to dig beneath the superficial and identify facts
  • Excellent drive and initiative, and sense of personal accountability
  • Excellent organizational skills and interpersonal skills
  • Excellent problem solving skills in order to move toward a projects successful completion
  • Strong blend of business acumen and technical aptitude
  • Skilled with Word, Excel, PowerPoint, Project and Visio
  • 7+ years experience with writing detailed requirements specifications for IT solution delivery with a significant database component or database focus – consisting of at least 100 distinct enumerated requirements
  • 7+ years experience as a business requirements analyst with full lifecycle software implementations involving large databases
  • Bachelors Degree in Computer Science, Information Technology, or related field

Desired Skills

  • Agile/Scrum project experience, especially utilizing Jira
  • Experience with Advanced Analytics tools such as SAS, R, Python, Spark, H20
  • Experience with marketing campaign tools such as IBM Campaign, Adobe Campaign, RedPoint, Momentum, Bonus etc.
  • Experience with Business Intelligence/Data Visualization tools such as Tableau, Domo, Business Objects, Cognos
  • Domain experience with marketing analytics and financial services

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • Neo4jLanguages
    • RLanguages
    • AngularJSFrameworks
    • HadoopFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • Amazon Web ServicesFrameworks
    • AnsibleFrameworks
    • AWS PortfolioFrameworks
    • BlockchainFrameworks
    • ChefFrameworks
    • CloudFoundryFrameworks
    • DockerFrameworks
    • Google Cloud PlatformFrameworks
    • KubernetesFrameworks
    • Lambda ArchitectureFrameworks
    • OpenAPIFrameworks
    • OpenShiftFrameworks
    • CassandraDatabases
    • HiveDatabases
    • MongoDBDatabases
    • OracleDatabases
    • TeradataDatabases
    • ServerlessDatabases
    • TerraformDatabases
    • Google AnalyticsAnalytics
    • SparkAnalytics
    • H20Analytics
    • Machine Learning Analytics
    • Natural Language Processing Analytics
    • Programmable BotsAnalytics
    • AgileManagement
    • SafeManagement
    • LeanManagement
    • Continuous Delivery Management
    • DevSecOpsManagement
    • Reactive ProgrammingManagement
    • Site Reliability EngineeringManagement
    • SalesforceCRM

Location

Our headquarters is located in the northwest suburbs of Chicago and we also have a downtown Chicago office which is known as the“The 606”.

An Insider's view of Discover Financial Services

What’s the vibe like in the office?

The cool thing about working at Discover is the wonderful collaborative environment we have and all the smart, talented and fun people we work with every day to continuously work on innovations.

Hiba

AWS Cloud Engineer

What does your typical day look like?

I enjoy working at Discover because I get to work with and collaborate with talented people who are passionate about what they do, and together we get to help others. We work constructively and cross-functionally to provide the best and newest products for our users and provide exceptional support for our customers!

Mandy

Project Manager, Advanced Analytics Platform

How does the company support your career growth?

There are two reasons I enjoy working at Discover. First, I enjoy the challenging and meaningful work. Second, my career path at Discover is mine to shape. My managers have supported me when I wanted to learn more and move within the company.

George

Senior Manager, Software Engineering

What is your vision for the company?

My vision of the company is that we create rewarding experiences in lives of our customers every day through analytics.

Kumar

SVP, CDO Advanced Analytics Platforms

What’s the vibe like in the office?

I love working at Discover because of how the company invests in its people and innovation. The environment is encouraging and the smart people around you makes it an amazing experience every day!

Brent

Director, Digital Analytics

What are Discover Financial Services Perks + Benefits

Discover Financial Services Benefits Overview

Start enjoying great benefits Day 1 — We support you with the same dedication we bring to all of our customers.Our comprehensive benefits package features first-class insurance, financial planning support and excellent perks designed to help you reach your goals and live a rich, healthy life.

Check out more of our amazing employee benefits at mydiscoverbenefits.com

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
You can open a separate Health Care FSA (HCFSA) and contribute up to $2,650 tax-free from your paycheck to reimburse yourself for eligible out-of-pocket expenses.
Disability Insurance
Employees receive Short-Term Disability Insurance at no cost.
Dental Benefits
Discover offers two dental plan options — Standard and Premier — both are administered by MetLife.
Vision Benefits
Discover offers two vision plan options — Standard and Premier through VSP.
Health Insurance Benefits
Discover offers a variety of medical plans for you and eligible family members, so that you can choose the benefit plan that suits your needs.
Life Insurance
As a Discover employee, you receive Basic Life Insurance of one times your HWEE (up to $500,000) at no cost to you.
Pet Insurance
Purchase medical coverage at a discounted rate for your beloved family pet. The more pets you insure, the greater the discount.
Wellness Programs
Help balance your work and personal life with a wide variety of free and discounted resource and referral services including family and relationship counseling and financial guidance.
Onsite Gym
Discover has fitness centers and Weight Watchers® programs at all five major locations.
Retirement & Stock Options Benefits
401(K)
You may elect to contribute 1% to 30% of your eligible base salary, commissions and bonus on a pre-tax basis, up to IRS limits every year.
401(K) Matching
Discover matches up to 6% of the pre-tax contributions you make to the 401(k) Plan.
Employee Stock Purchase Plan
The ESPP provides eligible employees with an opportunity to purchase shares of Discover common stock through payroll deductions at a 5% discount.
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Discover helps eligible employees and their families with the costs of adoption by reimbursing certain expenses.
Vacation & Time Off Benefits
Generous PTO
Discover has a Paid Time Off of 4 to 5 Weeks of paid time per year.
Paid Volunteer Time
Paid Holidays
Discover provides 7 paid holidays.
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
When you enroll in the Commuter Benefits Program at WageWorks, you’ll save on taxes on mass-transit passes, parking and other eligible expenses.
Company Outings
Game Room
Parking
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Discover provides tuition reimbursement and a full-ride bachelor's degree program for select online degree programs.
Diversity Program
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