About This Role
Discover. A brighter future.
With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description
Responsible for managing marketing programs and initiatives that increase acceptance, product adoption, and grow volume for the network. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.
Responsibilities

• Provides feedback on opportunities to enhance partnerships.
• Assists in implementing strategies to provide quality customer experience for network clients.
• Maintains and enhances the value propositions for acceptance.
• Tracks key performance indicators and updates leadership.
• Creates and manages programs to drive acceptance and product adoptions.
• Support PULSE (Sales, Marketing and FI Enablement teams) on management of third-party debit issuers, to drive maintenance and expansion of Discover Debit program
• Support Network Solutions team on external on custom go-to market program launches for strategic clients
• Partner with external clients to develop compelling value propositions, distinctive marketing communications assets and education to support new strategic partnership programs in the marketplace
• Cross-collaborate with members of Global Marketing to create merchant acceptance readiness campaign activities in key markets
• Lead day-to-day relationship with internal stakeholders and external vendors to resolve issues (merchant complaints) when they arise
• Create and present reporting to managed debit issuer accounts that summarize key metrics providing insight into overall performance/health
• Produce and socialize internal reporting to showcase overall program health and improvement opportunities to key members of the PULSE and DGN leadership teams
• Partner with Global Brand (digital team) to create best in class debit and strategic partner (Network Solutions) awareness and lead generation campaigns; acting as a thought leader at times to make recommendations on opportunities for improvement
• Partner with Global Brand (Content team) to develop compelling content strategies that position Discover as a trusted advisor and thought leader in the debit and Network solutions space
• Develop and maintain working relationships with key internal cross-functional business partners including: Legal, Discover Card marketing, Operations, Products and Innovation, Global Business Development, Strategic Merchant Relations, Analytics, and other external agencies and vendors
• Assume other Marketing responsibilities as needed

Minimum Qualifications
At a minimum, here's what we need from you:

• Bachelor's Degree in Liberal Arts, Sciences, Business, Technology, Quantitative fields, Computer Science, or related field
• 6+ years of experience in Business, Marketing, Management, Brand Communications, Project Management, Integrated Marketing, Advertising, Payments Services, or related field
• In lieu of a degree, 10+ years of experience in Business, Marketing, Management, Brand Communications, Project Management, Integrated Marketing, Advertising, Payments Services, or related field

Preferred Qualifications
If we had our say, we'd also look for:

• 8+ years of experience in Business, Marketing, Management, Brand Communications, Project Management, Integrated Marketing, Advertising, Payments Services, or related field
• Strong written and verbal communication skills. Self-starter, entrepreneurial and able to work with limited direction
• Strong relationship building skills - builds credibility with all stakeholders as reliable, accurate, and resourceful conduit to ensure accurate and timely execution of information
• High detail and coordination skills required; able to accurately exchange/ track with high volumes of data and manage timely status updates with multiple internal and external stakeholders
• Ability and desire to work in a dynamic, fast paced environment and willingness to be flexible and shift priorities as needed

#remote #li-cs1
What are you waiting for? Apply today!
All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
The same way we treat our employees is how we treat all applicants - with respect. Discover Financial Services is an equal opportunity employer (EEO is the law) . We thrive on diversity & inclusion. You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Discover.