Manager, Digital Marketing

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About The Opportunity
We're all about connecting hungry diners with our network of over 300,000 restaurants nationwide. User-friendly platforms and streamlined delivery capabilities set us apart in the world of online food ordering. Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you're looking for a place that values relationships, embraces diverse ideas-all while having fun together-then Grubhub is the place for you!
The Impact You Will Make
GrubHub is looking for a Digital Marketing Manager of Driver Marketing to head our top of funnel marketing efforts (brand, awareness, lead generation, nurture, acquisition, and funnel acceleration programs) for Grubhub for Drivers. Reporting into our Senior Manager of Driver Marketing, you will meet monthly qualified lead goals. This integrated marketing position works across digital (website/digital properties, paid media, social media, app store) and traditional channels (out-of-home, print, events, and grass root tactics) with a reliance on paid or performance marketing. As a member of our Logistics department, you will work with partners across Grubhub's external vendors and in-house departments to implement, in particular SEM, Paid Social, SEO, Marketing Technology, Data Science, Analytics, CRM, and Creative. You will manage two direct reports.
What You'll Do:

  • Manage end-to-end strategy for multi-channel demand generation, digital content, and lead generation programs to ensure we hit driver qualified lead targets.
  • Lead, inspire and develop a team to establish goals, implement, and measure success.
  • Conceptualize and implement the roadmap for a mix of channels and tactics to build brand sentiment, create demand, nurture and deliver qualified leads.
  • Establish team goals, measure program and channel performance, track impact, communicate results to the team and executive leadership, and ensure insights are applied.
  • Apply your understanding of our target audience and journey to ensure campaign and program strategy achieves documented results.


What You Bring to the Table

  • BA in Marketing, Journalism, Advertising, Communications, or another quantitative field.
  • 6+ years of experience in top of funnel marketing with at least 4 years of experience leading digital marketing programs.
  • 2+ years experience mentoring team members and inspiring results through teamwork and individual performance improvement.
  • A dual-minded approach: Creative but also process-driven, analytical, and loves using data to make decisions.
  • Bias for developing data-driven solutions working with Excel (can perform complex functions) and data tools such as Tableau, Conductor (or similar SEO tool) and Google Analytics Suite. You've used A/B and multivariate testing.
  • Experience with Braze (or similar CRM/ESP) to deploy email, SMS, and other owned communication.
  • Experience with WordPress (or similar website platform), and demonstrated knowledge of best practice SEO and organic growth strategies across content and website development.
  • Experience in project management tools (Asana, Basecamp, or similar) to manage complex timelines, dependencies, and budgets.
  • You love working across multiple initiatives with several teams.
  • Independent and Eager to jump in without asking and accomplish plans on a small team; a startup mindset.


Got these? Even Better!

  • Experience with Tableau or similar reporting tools.
  • Experience with the B2B and B2C marketing.
  • Previous experience in the Recruitment, Logistics, Delivery, or Tech company.


And Of Course, Perks!

  • Flexible PTO / PTO . Grubhub employees enjoy a generous amount of time to recharge.
  • Health and Wellness. Excellent medical, dental and vision benefits, 401k matching, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.
  • Compensation. You'll receive a great compensation package with eligibility for generous incentives, bonuses, commission, or RSUs (role-specific).
  • Free Meals . Our employees get a weekly Grubhub credit to enjoy and support local restaurants.
  • Social Impact. We believe in giving back through programs like the Grubhub Community Relief Fund, and provide our employees opportunities to support causes that are important to them.


Vaccination Requirement: Grubhub employees are required to be fully vaccinated. Candidates must confirm vaccination status at time of hire, and must provide proof of full-Covid-19 vaccination within 2 weeks of starting employment. Fully vaccinated is defined as: "2 weeks have passed since your second dose in a 2-dose series, such as the Pfizer or Moderna vaccines, or 2 weeks after a single-dose vaccine, such as Johnson & Johnson's vaccine.
Grubhub is an equal opportunity employer. We welcome diversity and encourage a workplace that is just as diverse as the customers we serve. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you're applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to [email protected] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.
CA Privacy Notice: If you are a resident of the State of California and would like a copy of our CA privacy notice, please email [email protected].

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • ReactLibraries
    • ReduxLibraries
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • Google AnalyticsAnalytics
    • SQLAnalytics
    • AxureDesign
    • IllustratorDesign
    • SketchDesign
    • FigmaDesign
    • JIRAManagement
    • SalesforceCRM

Location

111 W. Washington St., Chicago, IL 60602

What are Grubhub Perks + Benefits

Grubhub Benefits Overview

PTO. Grubhub employees enjoy a generous amount of time to recharge.

Health and Wellness. Excellent medical benefits, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.

Competitive Pay. You’ll receive a competitive base salary with eligibility for generous incentives, bonuses, commission or RSUs (role-specific).

Learning and Career Growth. Your personal and professional development is a priority at Grubhub. We empower you to be a leader and grow your career through training, coaching and mentorship opportunities.

MealPerks. Get meals on us! Our employees get a weekly Grubhub credit to enjoy and support local restaurants.

Fun. Every Grubhub office has an employee-led Culture Crew that connects people through fun, meaningful events and initiatives like Wellness Wednesdays, Slack competitions and happy hours!

Social Impact. At Grubhub we believe in giving back. In 2021, the Grubhub Community Fund gave more than $25 million to over 23 charitable organizations.. Employees are also given paid time off each year to support the causes that are important to them.

Half Day Fridays! Grubhub has newly instituted half day Fridays where all employees are encouraged to end their Friday's at 1:00pm local time to get a head start to the weekend! Depending on certain business needs, some teams may implement a different schedule for this time off, but everyone gets to enjoy the perk!

Culture
Volunteer in local community
Partners with nonprofits
Grubhub partners with many Non Profits through our “Donate the Change” program. Past examples include The National LGBT Chamber of Commerce (NGLCC), Feed the Soul Foundation, and World Central Kit
Open door policy
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Certain roles within Grubhub are eligible to receive company equity.
Performance bonus
Certain roles within Grubhub are eligible for bonuses.
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Relocation assistance
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Technology employees are eligible to receive up to $2,000 annually for continuing education opportunities such as conferences, bootcamps and events.
Continuing education available during work hours
Online course subscriptions available

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