Grubhub
Chicago, IL

Manager, B2B Marketing at Grubhub

| Chicago
!Sorry, this job was removed at 11:36 a.m. (CST) on Friday, July 26, 2019

About The Opportunity

Here at Grubhub we’ve been dedicated to giving diners the most convenient way to order food from their favorite restaurants (whether that’s a late night Chalupa from Taco Bell or a salad for lunch from a local restaurant the day after they enjoyed said late night Chalupa).

 

While we are food-obsessed, we are also customer-obsessed. We look to constantly innovate our technology so our diners’ food experience is memorable, restaurant owners get more business and individuals across the country looking for part-time work can deliver the food from the restaurant to the diner flawlessly. We take great pride in knowing that we are a part of 17+ million diners food ordering experience and we are partnered with 105,000 restaurants in 2,000 US cities across our suite of apps (Grubhub, LevelUp, Seamless, Tapingo, Eat24).

 

Want to be a part of the biggest movement in the US that is moving eating forward? If so, we want to talk to you - and hear what’s your favorite restaurant for food delivery!

 

GrubHub is looking for a Manager of Driver Marketing to head our driver lifecycle marketing efforts.  Reporting into our Senior Manager of B2B Marketing, this individual will be responsible for driver acquisition, engagement and retention programs for Grubhub delivery partners (drivers, bikers, etc). This integrated marketing position works across channels including email, social, display, SEM, retargeting and in person events. This individual will be required to work with stakeholders across Grubhub’s various departments, in particular Driver Network Operations, Market Operations, in-house creative team and legal colleagues.

Some Challenges You’ll Tackle

  • Lead, inspire and develop a team of associates to establish goals, execute with excellence and create accountability for results
  • Conceptualize and implement marketing plans to generate demand to join the Grubhub Network, nurture and activate leads, and track the impact with internal stakeholders.
  • Be the cornerstone for collaboration across driver network, market operations, product and marketing as the champion for Grubhub drivers to enable optimal business outcomes
  • Develop lifecycle based targeted marketing campaigns to acquire, activate and retain our drivers
  • Represent driver marketing’s voice in product development discussions & use feature rollouts as a method to support the retention and growth of drivers value to business goals
  • Learn our driver segments needs, how we can help them and how to develop and optimize marketing campaigns using varying content types including text, video, and offline assets
  • Demonstrate a strong bias for action by identifying problems/opportunities and working proactively to solve them, as well as manage complex timelines and dependencies
  • Face challenge with optimism and strive for innovation and excellence in everything you do
  • Be a hungry individual who comes to the table with intellectual curiosity and ideas
  • Maintain a strong analytical background with a bias for developing data-driven solutions working with data tools such as Salesforce, Marketo, Tableau and Google Analytics as needed

You Should Have

  • A dual-minded approach: You’re highly creative and an excellent communicator but also process-driven, analytically oriented, and comfortable using data to make decisions
  • Knowledge and experience with executing B2B marketing programs & tools such as Marketo and Salesforce (or similar Marketing Automation Software/ CRM)
  • A high level of emotional intelligence
  • Experience managing budgets for lead generation programs with fluidity
  • Experience working with multiple business functions to develop and execute lifecycle marketing programs
  • Excellent communication skills (verbal and written) with the ability to listen and influence others and comfortable working across large cross functional teams
  • Results-driven coach, mentor and role model who manages and develops best-in-class talent and drives results through teamwork and individual performance improvement
  • Ability to move quickly from concepts to actions and bring others along
  • 5-7 years of experience preferably with a focus on client-side B2B marketing
  • Able to evaluate a situation through partners’ view

 

Got These?  Even Better:

  • Passion for the B2B marketing space within a consumer marketplace environment
  • Positive attitude and willing to go the extra mile
  • Previous work experience at a B2B company or tech company

 

And Of Course, Perks!

  • Flexible PTO. It’s true, no strings attached and all the time you need to recharge.
  • PTO. It’s true, we provide you a generous amount of time to recharge.
  • Better Benefits. Get quality insurance, flex-spending accounts, retirement options and commuter perks.  
  • Free Food. Kitchens are stocked and free Grubhub each week.
  • Stock Up. All of our employees are owners, in fact, they’re granted Restricted Stock Units, which means we’re all in it to win it.
  • Casual Culture. Catch rays on the rooftop or get comfy on a couch and get to know your coworkers — because work, should be a place you want to be.
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Where we are

111 W. Washington St., Chicago, IL 60602

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • SpringFrameworks
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What are Grubhub Perks + Benefits

Grubhub Benefits Overview

Health and Wellness: We provide programs that support your overall well-being such as generous medical benefits, employee network groups, company-wide fitness challenges, a comfortable and casual workplace! We also support our parents by offering 8 weeks of paid parent bonding time, a 4 week returnship program, and 6-8 weeks paid medical leave.

Learning and Career Growth: Your personal and professional development is a priority at Grubhub. From your very first day here, you are empowered to lead and be an active participant in your career growth. We provide continuous learning opportunities, trainings, as well as coaching and mentorship programs.

PTO. It’s true, Grubhub employees are provided a generous amount of time to recharge their batteries.

Be an Owner: We want every employee to be an owner at Grubhub and employees should benefit when stockholders benefit. All full-time employees are offered an equity grant upon hire.

MealPerks: We never let our people go hungry! We provide our employees with weekly credit to use on Grubhub, and offer company-wide meals several times a year to bring our Grubhub family together.

Fun: Every Grubhub office has an employee-led Culture Crew that connects people through fun, meaningful initiatives across our offices. Some of our popular past events include: Wing-eating contests, Grubtoberfest, 5k Runs, Bring Your Child to Work Day, regular happy hours, and more!

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Promote from within
Time allotted for learning

Grubhub Careers Chicago
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Data Scientist I (Marketing)

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1 month ago
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Sr. Manager, Corporate Communications

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1 month ago
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Cloud Applications Administrator

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As an Account Advisor, you will be managing a portfolio of restaurant accounts. You will be tasked with helping your portfolio of restaurants get the most out of using Grubhub and consulting with them to have the most ideal menu page for our diners. Increasing their conversion number and building the value of GrubHub will be key!  As an Account Advisor, you will be responsible for growing and expanding our relationships with all your restaurants.  

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Chicago
2 months ago
As a Senior Software Engineer in the Internal Tools team you will play an important role in implementing features for the group. We are looking to bolster the team by adding engineers experienced in building highly available and fault tolerant systems. You will work closely with Engineering leadership and Product stakeholders to drive technical designs and leverage your own experience to solve the most challenging and difficult problems the team faces.

Sr. UX Researcher

Grubhub
Chicago
2 months ago
We're looking for an enthusiastic candidate to take our research practice to the next level. This candidate will design and conduct both generative and evaluative research studies frequently and efficiently. They will be responsible for designing test plans, recruiting users, facilitating research studies, analyzing results, and presenting insights (the basic stuff). Additionally, this person will be expected to champion our users to the Design and Product organization. This might mean working with our partners to ensure we are asking the right questions, identifying overlooked research opportunities, as well as looking for education opportunities in regards to best practices, breaking down silos, etc.

Senior Procurement Analyst

Grubhub
Chicago
2 months ago
Conduct ongoing spend and contract analytics to identify new opportunities and drive priorities. Develop and / or manage the tools and systems that drive our Procurement analytics. Work with functional business stakeholders to understand priorities and supply requirements. Coordinate supplier proposal analysis for new strategic relationships and recurring contract renewals. Identify cost savings opportunities through spend analytics and business stakeholders discussion. Work with our Legal team to drive contracts towards completion. Support communications and negotiations with a wide array of suppliers. Conduct research and identify potential new suppliers. Develop category strategies through market analysis and trends. Support ongoing supplier management activities to mitigate value leakage. Analyze our supply chain and identify time and cost efficiencies.

Administrative Coordinator, Enterprise

Grubhub
Chicago
2 months ago
We are looking for a talented, highly motivated and proactive Administrative Coordinator to join the Chicago Enterprise Team. A positive attitude, flawless execution and an enthusiasm for making a difference are key desirable attributes. This role will provide administrative support to the Enterprise team and be responsible for workplace experience as it relates to the Chicago Enterprise cohort. Reporting directly to the Workplace Experience Manager, you will partner closely with the VP/GM of Enterprise Business Development and the Senior Director of Enterprise Sales to ensure that the needs of the Chicago team are met. This individual will serve the point-person for all things workplace experience, supporting both local office initiatives, as well as enterprise-wide goals.

Team Lead Engineering - Enterprise Integrations

Grubhub
Chicago
2 months ago
Lead the team that builds out new features for our Enterprise brands to facilitate onboarding more restaurants onto the Grubhub platform. Work on defining and leading a team to build features that enable our largest brands (McDonalds and KFC to name a few) to integration with the Grubhub business. The individual will work closely with various technology team to align engineering resources with the feature roadmap, architect, design and build services that interact with the Grubhub order processing platform and own the process for how restaurant data and orders flow through the platform.

Senior Program Manager

Grubhub
Chicago
2 months ago
We’re looking for an exceptionally analytical leader to lead the deployment of our new corporate ordering platform. You should have a great balance of skills across analytics, project management, and systems thinking. You’ll be responsible for ensuring our corporate platform offers a balanced & well-oiled restaurant network for diners as well as managing a number of high-impact, ad-hoc strategic projects and analyses. 

Inside Sales Manager

Grubhub
Chicago
2 months ago
Work closely with the Senior Manager of Restaurant Sales and the Director of Restaurant Sales to lead an inside sales team. Train, coach,  motivate, and manage a team of Sales Executives to improve individual results. Identify opportunities to improve effectiveness and efficiencies with processes, tools, product offerings, and employee development. Use Salesforce.com to develop regular tracking and reporting of key performance metrics and translate these metrics into implications and recommendations. Develop effective coaching strategies and content for team meetings. Encourage transparency and align broader company initiatives with department goals. Monitor success outcomes from each team member through the creation of recognition programs, dashboards, and leader boards. Coordinate with The Restaurant Sales Management Team to ensure proper communication and alignment across teams.

Product Data Analyst

Grubhub
Chicago
2 months ago
Participate in defining products and roadmap projects. Provide insights into product usage to inform innovation or areas of weakness. Work closely with other product team members to help understand how you can provide data to power decision making. Gathering and unearthing unmet customer needs through research, data analysis, user experience analysis and testing, competitive research and any other relevant tools. Be able to prioritize and handle multiple requests for information at any one time. Understand how user interactions translate to data that you can provide insights to.

Sr. Analyst, Marketplace Growth

Grubhub
Chicago
2 months ago
Grubhub is looking for an innately curious, deeply analytical and highly driven Sr. Analyst to join our Marketplace Growth team. The Marketplace Growth team determines and drives optimal investments across our three-sided network (restaurants, diners and drivers), hyper-locally.  In this role, you will be responsible for knowing the ‘who, what, and whys’ of our marketplace - continuously digging into trends and defining opportunities to drive our investment strategy. This role reports to the Manager of Marketplace Growth and works closely with senior leaders across departments. We are looking for a data-driven person with operational experience who knows who knows how to move quickly, work cross-functionally, take smart risks and leverage insights to drive outcomes.

Associate Account Advisor

Grubhub
Chicago
2 months ago
As an Associate Account Advisor, you will be managing a portfolio of restaurant accounts. You will be tasked with helping your portfolio of restaurants get the most out of using Grubhub and consulting with them to have the most ideal menu page for our diners. Increasing their conversion number and building the value of GrubHub will be key!  As an Associate Account Advisor, you will be responsible for growing and expanding our relationships with all your restaurants.  

Senior Technical Program Manager- e-Commerce & Corporate

Grubhub
Chicago
3 months ago
We’re looking for an experienced Senior Technical Program Manager to join us to guide cross-functional ecommerce & corporate teams. This is not an administrative role. We are looking for candidates with a strong software engineering background. You should be able to contribute at both the high level architectural decisions and the detail implementation details. This highly-visible role will also use their experience in project management methodologies to drive the planning and execution of work across our Product and Technology teams while connecting and providing transparency to our business partners across the organization.

Partner Operations Manager

Grubhub
Chicago
3 months ago
We are seeking a Partner Operations Manager to work closely with our third-party contact centers. We are looking for someone who is data-driven, business-minded, and results-oriented. Reporting to the Director, Care Operations, this person will be the glue between many critical moving parts. The right candidate is an A-player, exhibits strong leadership qualities, acts independently and also as part of a team. This person is: strategic, proactive, persistent when needed, and supportive and collaborative at all times. This person will be responsible for answering: “Is the partner operating optimally and providing the service necessary for Grubhub to succeed?” and “Is the partner receiving the support needed from Grubhub to be successful?” This person will also be responsible for helping drive performance and efficiencies at the partner locations.

Director of Data Engineering

Grubhub
Chicago
3 months ago
Grubhub is looking for a experienced Director of Data Engineering to build and lead all our Data Warehouse and Data Pipeline efforts. You will be heading multiple teams of passionate and skilled database engineers responsible for building and owning batch and streaming data pipelines that process tens of terabytes of data daily and support all of the analytics, business intelligence, data science and reporting data needs across the organization. Grubhub Big data platforms are cutting edge and built primarily around a few core technologies including AWS EMR, Hive, Cassandra, S3 and Redshift for data storage. Apache Spark, python and Scala for data processing, Presto query engine and Azkaban for workflow management. You will also be interacting with several other technologies in the ecosystem primarily from acquisitions, partners or affiliates including Mysql, Postgress, SQL Server, Salesforce etc.

VP, Head of Communications & PR

Grubhub
Chicago
3 months ago
The ideal candidate has experience building successful national and local PR programs, and a demonstrated ability to manage issues and overall media relations strategy. This person is enthusiastic, resourceful, determined and entrepreneurial with experience managing strong internal and external clients. He or she will need to manage multiple projects simultaneously and serve as a trusted advisor to Grubhub’s executive team. Strong writing skills and the ability to maintain a sense of calm and humor in the midst of a fast-paced and constantly evolving space are instrumental to success.

Software Engineering Team Lead - Ruby on Rails

Grubhub
Chicago
4 months ago
Our Ruby on Rails Developers sit on our Platform engineering team to build and maintain the core set of systems that power the LevelUp ecosystem, an online ordering interface and network of dozens of mobile payments apps (maybe even the ones you use to order lunch) and point-of-sale integrations. We are a team of smart, highly motivated engineers that place a high value on writing well crafted, thoroughly tested, and maintainable code. We’re growing extremely fast and are taking on the exciting challenges of keeping up with new product development while scaling our services to support higher volume and more clients.

Account Advisor

Grubhub
Chicago
4 months ago
As an Account Advisor, you will be managing a portfolio of restaurant accounts. You will be tasked with helping your portfolio of restaurants get the most out of using Grubhub and consulting with them to have the most ideal menu page for our diners. Increasing their conversion number and building the value of GrubHub will be key!  As an Account Advisor, you will be responsible for growing and expanding our relationships with all your restaurants.  

Director of Application Security

Grubhub
Chicago
4 months ago
We’re looking a Director of Application Security engineer.  The Application Security teams are relied upon to provide engineering and product teams with the security expertise necessary to make confident product decisions. The team manages our code vulnerability programs including red teaming, manual review, static and dynamic code analysis as well as interfacing with external researchers as part of our bounty program.  

Director, Product Management

Grubhub
Chicago
4 months ago
As a Director of Product Management at Grubhub, you will be responsible for developing and delivering the product roadmap and execution for a broad swath of initiatives for our Delivery organization. You will have direct responsibility for the oversight and thought leadership of multiple product managers and teams within the Grubhub organization. You will collaborate across the organization with Senior Leadership and critical business stakeholders, and be responsible for the the evolution and optimization of Grubhub’s delivery fulfillment experience.  You will report directly into the VP, Product for the Grubhub organization, based in our Chicago office.

Site Reliability - Software Engineer II

Grubhub
Chicago
4 months ago
We are adding more software- and service-focused SREs to ensure reliable delivery of projects (and food!). SREs in the Delivery group care for all services related to our driver network and logistics technologies. We work on the design of complex systems such as our automated dispatching algorithm (think traveling salesman problem) at an incredible + highly available (multi-dc) scale. This includes how our delivery partners interact with our systems to accept new assignments and deliver your food, the services (and algorithms) which dispatch work to delivery-partners to maximize efficiency while ensuring on-time deliveries, how delivery partners are paid, and so much more!

Manager, Pricing

Grubhub
Chicago
4 months ago
As a Pricing Manager you will be responsible for developing and implementing pricing strategies, building stakeholder support, and working with analytics partners to define and optimize business outcomes. This will require working with analysts, managers and executives across the Pricing, Marketing, Ops, Product, Finance, and Technology functions.

Sr. Analyst, Pricing

Grubhub
Chicago
4 months ago
As a Pricing Strategy Manager you will be responsible for developing and implementing pricing strategies for our restaurant partners. This will require working with analysts, managers and executives across the Pricing, Marketing, Ops, Product, Finance, and Technology functions.

HR Business Partner

Grubhub
Chicago
4 months ago
As an HRBP on the people team, you will be responsible for providing HR partnership for key business units in our Chicago headquarters location. The ideal candidate will be a true business partner that will proactively collaborate with leaders in the development and implementation of HR to optimize talent, process and culture. 

Senior Software Engineer - Delivery

Grubhub
Chicago
4 months ago
We are looking for a Senior Software Engineer to provide technical and architectural leadership to a team. You will conceptualize, design, build and deploy new and innovative products for our restaurant partners enabling self-management and onboarding of all existing and future partners.  We have high standards for code quality, unit testing, and intelligent architecture.

Inside Sales Executive

Grubhub
Chicago
4 months ago
The Grubhub Inside Sales Executive role is a great opportunity to leverage your sales skills to make an impact on our rapid growth immediately. Plus, you’ll be selling restaurant owners exactly what they already want: more business. Our current Sales Executive’s love the team events, contests, and of course the meal perks. This is the place to hone your sales skills, and make great money doing it.   You’ll be on the front lines of building Grubhub’s national restaurant partner network. You’ll research and consult with restaurants, contact the decision makers, and show them how Grubhub can benefit their business. You’ll need to be resourceful, persuasive, determined, competitive, and have the ability to easily connect with people from all walks of life.   We reward our Inside Sales Executives with competitive pay (base salary + uncapped commission), contests, the ability to travel, and a work environment that breeds success. Do you want to be the best? Do you think you have what it takes to join our top performing Sales Executives and want to be recognized for your work?  We only hire top talent, and we’re excited to learn more about your goals and achievements.

Technical Lead - Cloud Security

Grubhub
Chicago
4 months ago
Develop and coordinate a Cloud Security strategy by communicating with stakeholders to effectively convey requirements of technical and process improvements. Utilizing a deep understanding of cloud-native technologies, help create requirements and guardrails for implementation of new technologies.  Examples include securing kubernetes or highly available and distributed secret stores. Create and implement a cloud governance program over AWS and GCP (amongst others). Monitor and assess new and emerging threats posing risk to our cloud environments and recommend tactical and strategic initiatives to address those risks. Provide technical guidance and leadership for security standards relating to cloud environments and cloud-native services.

Account Advisor, Enterprise Accounts

Grubhub
Chicago
4 months ago
The Enterprise Mid Tier Account Advisor is the key contact for all Grubhub Marketplace Enterprise-level accounts. You will be tasked with developing successful client partnerships by overseeing experiences and expectations while building the value of GrubHub and its affiliate sites.  Your goals will focus on launch, retention, account maintenance, and revenue generation of Mid Tier group accounts. You’ll be charged with onboarding the brand and key stakeholders, driving the technical integration, operation and launch deadlines. Working with internal stakeholders, you will be responsible for coordinating across multiple engineering and operational teams to help ensure a successful launch. Post-launch, you will be communicating with clients on a regular basis, maintaining a high retention rate of your portfolio, as well as exploring ways to grow each account.

Site Reliability Engineer I

Grubhub
Chicago
4 months ago
We are adding more software- and service-focused SREs to ensure reliable delivery of projects (and food!). SREs in the Restaurant group care for all services related to restaurant-facing technology. This includes order transmission, POS integrations, catalog services, and some internal-facing tools for adjusting orders and assisting diners. We are an extremely critical team, highly passionate about ensuring orders get to restaurants and diners get fed as quickly as possible.