Manager, B2B Marketing at Grubhub

| Chicago
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About The Opportunity

Here at Grubhub we’ve been dedicated to giving diners the most convenient way to order food from their favorite restaurants (whether that’s a late night Chalupa from Taco Bell or a salad for lunch from a local restaurant the day after they enjoyed said late night Chalupa).

 

While we are food-obsessed, we are also customer-obsessed. We look to constantly innovate our technology so our diners’ food experience is memorable, restaurant owners get more business and individuals across the country looking for part-time work can deliver the food from the restaurant to the diner flawlessly. We take great pride in knowing that we are a part of 17+ million diners food ordering experience and we are partnered with 105,000 restaurants in 2,000 US cities across our suite of apps (Grubhub, LevelUp, Seamless, Tapingo, Eat24).

 

Want to be a part of the biggest movement in the US that is moving eating forward? If so, we want to talk to you - and hear what’s your favorite restaurant for food delivery!

 

GrubHub is looking for a Manager of Driver Marketing to head our driver lifecycle marketing efforts.  Reporting into our Senior Manager of B2B Marketing, this individual will be responsible for driver acquisition, engagement and retention programs for Grubhub delivery partners (drivers, bikers, etc). This integrated marketing position works across channels including email, social, display, SEM, retargeting and in person events. This individual will be required to work with stakeholders across Grubhub’s various departments, in particular Driver Network Operations, Market Operations, in-house creative team and legal colleagues.

Some Challenges You’ll Tackle

  • Lead, inspire and develop a team of associates to establish goals, execute with excellence and create accountability for results
  • Conceptualize and implement marketing plans to generate demand to join the Grubhub Network, nurture and activate leads, and track the impact with internal stakeholders.
  • Be the cornerstone for collaboration across driver network, market operations, product and marketing as the champion for Grubhub drivers to enable optimal business outcomes
  • Develop lifecycle based targeted marketing campaigns to acquire, activate and retain our drivers
  • Represent driver marketing’s voice in product development discussions & use feature rollouts as a method to support the retention and growth of drivers value to business goals
  • Learn our driver segments needs, how we can help them and how to develop and optimize marketing campaigns using varying content types including text, video, and offline assets
  • Demonstrate a strong bias for action by identifying problems/opportunities and working proactively to solve them, as well as manage complex timelines and dependencies
  • Face challenge with optimism and strive for innovation and excellence in everything you do
  • Be a hungry individual who comes to the table with intellectual curiosity and ideas
  • Maintain a strong analytical background with a bias for developing data-driven solutions working with data tools such as Salesforce, Marketo, Tableau and Google Analytics as needed

You Should Have

  • A dual-minded approach: You’re highly creative and an excellent communicator but also process-driven, analytically oriented, and comfortable using data to make decisions
  • Knowledge and experience with executing B2B marketing programs & tools such as Marketo and Salesforce (or similar Marketing Automation Software/ CRM)
  • A high level of emotional intelligence
  • Experience managing budgets for lead generation programs with fluidity
  • Experience working with multiple business functions to develop and execute lifecycle marketing programs
  • Excellent communication skills (verbal and written) with the ability to listen and influence others and comfortable working across large cross functional teams
  • Results-driven coach, mentor and role model who manages and develops best-in-class talent and drives results through teamwork and individual performance improvement
  • Ability to move quickly from concepts to actions and bring others along
  • 5-7 years of experience preferably with a focus on client-side B2B marketing
  • Able to evaluate a situation through partners’ view

 

Got These?  Even Better:

  • Passion for the B2B marketing space within a consumer marketplace environment
  • Positive attitude and willing to go the extra mile
  • Previous work experience at a B2B company or tech company

 

And Of Course, Perks!

  • Flexible PTO. It’s true, no strings attached and all the time you need to recharge.
  • PTO. It’s true, we provide you a generous amount of time to recharge.
  • Better Benefits. Get quality insurance, flex-spending accounts, retirement options and commuter perks.  
  • Free Food. Kitchens are stocked and free Grubhub each week.
  • Stock Up. All of our employees are owners, in fact, they’re granted Restricted Stock Units, which means we’re all in it to win it.
  • Casual Culture. Catch rays on the rooftop or get comfy on a couch and get to know your coworkers — because work, should be a place you want to be.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • ReactLibraries
    • ReduxLibraries
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • Google AnalyticsAnalytics
    • SQLAnalytics
    • AxureDesign
    • IllustratorDesign
    • SketchDesign
    • FigmaDesign
    • JIRAManagement
    • SalesforceCRM

Location

111 W. Washington St., Chicago, IL 60602
Culture Club Coordinator
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What are Grubhub Perks + Benefits

Grubhub Benefits Overview

PTO. Grubhub employees are provided a generous amount of time to recharge their batteries.

Health and Wellness. We provide programs that support your overall well-being such as generous medical benefits, employee network groups, company-wide fitness challenges, and a comfortable and casual workplace! We also support our parents by offering 8 weeks of paid parent bonding time, a 4-week returnship program, and 6-8 weeks paid medical leave.

Learning and Career Growth. Your personal and professional development is a priority at Grubhub. From day one, we empower you to lead and be an active participant in your career growth. We provide continuous learning opportunities, training, and coaching and mentorship programs.
MealPerks. Who’s ready for some lunch? We provide our employees with a weekly Grubhub credit to enjoy and support local restaurants. We also offer company-wide meals several times a year to bring our Grubhub family together.

Fun. Every Grubhub office has an employee-led Culture Crew that connects people through fun, meaningful events and initiatives. Some of our popular past events include: Wing-eating contests, Grubtoberfest, 5k Runs, Bring Your Child to Work Day, regular happy hours, and more!

Social Impact. We believe in the importance of serving the communities that support our business. In addition, employees are given paid time off each year to support the causes that are important to them.

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
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