Manager of Client Services

| Chicago
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Target Data is currently looking to add a dynamic Manager of Client Services to join our growing team.  This is a fantastic role, which may lead to more responsibilities in Client Services.   This role will specifically be managing client campaigns, supporting the Directors of Client Services with client onboarding, management, reporting, execution, QA and overall account strategy.

Responsibilities
  • Support the Directors of Client Services 
  • Project manage and implement campaigns 
  • Technical campaign setup for all Target Data programs 
  • Become fully versed in all Target Data products and platforms 
  • Monitor and optimize campaigns collaboratively with clients and vendors 
  • Assist in defining and execute campaign strategy 
  • Interact with Operations and Production teams 
  • Distribute and discuss campaign results vs. goals 
  • Manage contracts and agreements 
  • Manage campaign budgets 
  • Accountable for client satisfaction and client retention

Required Experience and Qualifications:

  • Strong organizational and project management skills, in addition to excellent written and verbal communication skills, in a professional environment 
  • Strong understanding of advertising metrics in programmatic (CTR, ROI, conversion rates) 
  • Proficient in Double Click for Advertisers (DFA) reporting, Outlook, Excel, Word and Power Point 
  • Minimum of 1 year of account management/client services experience 
  • Active management of client accounts including reporting 
  • Management of creative processes and problem solving 
  • Multi-task effectively with precise attention to detail 
  • Ability to anticipate and creatively resolve problems 
  • Exceptional team player possessing initiative and motivation to work unsupervised 
  • BA/BS degree

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PHPLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • Twitter BootstrapLibraries
    • CSSLibraries
    • SpringFrameworks
    • HibernateFrameworks
    • AccessDatabases
    • HiveDatabases
    • PostgreSQLDatabases
    • Vertica DBDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • BasecampManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM

Location

Minutes from Metra and CTA & only steps to the West Loop, our office sits in a renovated, creative loft space with floor to ceiling city views.

What are Target Data Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K) Matching
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement

Additional Perks + Benefits

Insurance and benefit options built for individuals and families, including generous company contributions. Work/Life Balance: we provide ample PTO and the option to work from home when needed. Company laptop & mobile phone plan. Employee Referral Program. Monthly Team Outings: Sporting events, Concerts, Happy Hours!

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