Manager of Digital Operations

| Chicago

Hireology’s technology empowers businesses to build great teams. Over the last nine years, we’ve grown from a startup to a market-leading organization with over 230 team members and built an award-winning culture that makes this company an amazing place to work. It’s with that in mind that Hireology is looking to add a Manager of Digital Operations to our team. 

As the Manager of Digital Operations you’ll be responsible for:

  • Digital strategy - building a varied portfolio of channels and competencies to drive results for our clients, enable us to deepen our engagements with existing clients, and unlock new markets.

  • Customer analytics - ensuring that our clients have accurate, digestible insights into their performance with key takeaways for future optimization.

  • Leadership - developing a diverse team that consistently overachieves goals.

  • Content operations - delivering high-quality assets to our clients efficiently, constantly interrogating industry best practices and exceeding them.

  • Partner management - leveraging our partner networks to deliver on client and company goals, proactively seeking new partnerships and elevating existing relationships

  • Collaboration & communication - working with a range of internal stakeholders such as Product, Corporate Development, Operations, Marketing, Customer Success & Sales to maximize strategic alignment and program success.

So what kind of person are we looking for in this role? We have a pretty unique culture here at Hireology, and the person who will be successful in this role will be:

  • Creative and Curious - You’ll be able to find areas we can be better and you’ll work across the organization - and outside of it - for the best ways to make them better. Then you’ll make them better. You’ll learn a ridiculous amount, because you have to and because you want to.

  • Passionate about executing their strategy - You have a desire to own both strategy and execution for all programs, clients, and initiatives. You will proactively develop plans, write content, roll out and measure results.  

  • A strong communicator - You have excellent presentation and communication skills, both written and verbal. You command attention when you present and love getting in front of large groups. 

  • Analytical - You have the ability to extract meaning from data and use findings to tell a cohesive, easily understood story. 

  • Efficient at multitasking - You thrive in an environment where you are managing multiple projects with multiple stakeholders at the same time. 

  • Obsessed with details - Some people call them “the weeds”, but you’re a gardener. You know them intimately because that’s the only way to know which ones are harmful and which ones are essential.

Okay, we’ve laid out what the job is - now are you qualified? Below are the minimum qualifications we’re looking for in a Manager of Digital Operations candidate. Also, we want a chance to get to know who you are and why you applied, so please include a cover letter. 

  • Demonstrated the ability to execute and drive results

  • Eagerness to learn, passion for data-driven decision-making, strong judgment to direct resources with incomplete information

  • 5+ years experience in digital marketing, analytics, operations and/or product management

  • Organized, methodical project manager with impeccable communication to stakeholders

  • Proven people manager with a track record of developing and retaining high performers

  • Experience with Salesforce, HubSpot, and SEMRush, preferred

  • Ability to synthesize and pull impactful analytics, leveraging tools such as Excel, BI platforms (such as Looker or Tableau), Google Analytics, and Product Analytics tools (such as Heap or Pendo)

  • Skill in liaising directly with clients to improve outcomes and deliver outstanding experience

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Technology we use

  • Engineering
    • GolangLanguages
    • RubyLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks

Location

Unbeatable office space in downtown Chicago, with views of the Chicago River and Navy Pier.

What are Hireology Perks + Benefits

Hireology Benefits Overview

Hireology offers a comprehensive benefits package including medical, dental, and vision insurance plans, matching 401(k) including Roth, unlimited discretionary time off, commuter and parking benefits, paid parental leave, open and collaborative workspace, free onsite gym, Yoga & Mindfulness programs, and professional development programs

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company's diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Acme Co.'s team fitness initiatives include In-office yoga, In-office fitness classes.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
Continuing Education stipend
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