Manager, Growth Marketing

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Level Ex is transforming the way medical professionals hone their skills by practicing high-risk procedures and earning training credit with the latest medical devices and diagnostic treatments in our industry-leading 3D mobile games. In the last five years Level Ex has exponentially grown, hiring top talent from the video games industry, the digital health ecosystem, and leading medical institutions. Our clients include top 20 pharmaceutical, biotech, and medical device companies including Baxter, Pfizer, Merck, and Medtronic, as well as leading medical associations.

As Level Ex continues to grow, we are hiring a high-energy and detail-oriented Manager, Growth Marketing. This collaborative role will be responsible for successfully executing against Level Ex’s growth marketing plan across our customer base including life sciences and medical device companies. This candidate will possess a strong understanding of relevant and timely healthcare content to align with our business sales and revenue goals. The ideal team member will have the ability to consider Level Ex’s broader business goals, leverage multiple marketing and communications channels to generate customer interest, meticulously manage logistics, and use resources and metrics to make recommendations. This candidate will also adhere to Level Ex brand standards and ensure consistent application and protection of our brand reputation.

Responsibilities

  • Manage Growth Partner: Manage the statement of work retainer as day-to-day contact with Level Ex’s growth partner to generate demand and marketing-sourced revenue; manage internal content creation, review process, and planned activities within HubSpot marketing automation tool; manage growth roadmap plans and execution with growth partner and Level Ex senior leadership.
  • Manage Paid Social Media: Coordinate content creation needs for social channels, working closely with the PR and media team; implement relevant growth strategy activities in partnership with growth partner; monitor influencers, competitors, and clients’ handles
  • Manage Growth Strategy and Execution: Work with senior leadership and growth partner to develop the forward-looking growth strategy; manage the creation, review, and editorial process with Level Ex experts and senior leadership; coordinate content with growth partner to focus on relevant topics that align with business goals and improve client education throughout the purchasing process; identify internal and external dependencies and support strategic content and approach discussions; track performance metrics to make future recommendations; hold stakeholders accountable for deadlines, including communicating with external clients.
  • Coordinate with Creative/Brand team and Facilitate Content Creation: Work closely with creative/brand team; manage content creation with growth partner and creative copywriters and designers, experts, KOLs, and senior leadership.
  • Identify and Create Content: Monitor industry for trends and ideas that can be turned into compelling, high-quality, thought-leadership content; gain insights into our customers’ purchasing decisions and understand the competitive landscape; recommend strategic themes and communications based on findings.
  • Track Results: Accurately report on growth marketing campaign effectiveness; interpret channel-specific metrics and communicate them to various stakeholders; optimize messages and channels to perform at or above industry- and Level Ex-standard metrics

Qualifications

  • Bachelor’s degree in marketing or communications
  • Minimum of 4+ years of proven successful marketing experience; prior experience in B2B content marketing in a complex, highly regulated industry
  • Healthcare industry experience required
  • Proven experience coordinating marketing strategies targeting senior-level and executive business decision makers across B2B channels
  • Excellent oral communication and writing skills
  • Superb attention to detail, uphold and reinforce editorial guidelines
  • Solid project management skills with the ability to handle several projects and deadlines simultaneously
  • Experience managing external agencies and freelance writers
  • Ability to work both independently and as part of a team
  • Strong analytical, problem-solving skills; metric-driven
  • Constant professionalism, business maturity, and verbal and presentation skills to work with senior executives; demonstrate confidence in subject matter expertise; command an authoritative presence
  • Exemplary interpersonal skills and ability to build positive relationships with both colleagues and agencies
  • Positive, high-energy personality with ability to change direction to adapt to a dynamic and complex industry
  • Self-motivated and high energy with the ability to focus and adapt to different situations
  • HubSpot skills a plus
  • Deep experience with Microsoft Office (Excel, PowerPoint, etc.) and Google Suite (Docs, Sheets, Drive, etc.)
  • Experience working in a fast-paced startup environment, ideally

Benefits & Perks

  • Multiple health insurance plans with 100% company-paid premiums
  • 401(k) with generous company-paid match
  • 4 weeks of PTO
  • 100% full-time remote
  • Dental and vision insurance
  • Pre-tax flex spending and commuter accounts
  • Unlimited cold brew and gourmet coffee, kombucha, Bevi sparkling water, and craft beer
  • Full kitchen and food options including breakfast, and both healthy and comfort snacks
  • Team after-hours events, like Board Game Night

Interested?  

Please send us your resume along with an optional cover letter detailing why you’re an excellent fit using the links below. Samples of high-quality content for SaaS products and features are encouraged. We look forward to hearing from you and exploring the possibilities.

Level Ex is an Equal Opportunity Employer (EOE).

No Agency or Recruiter submissions will be accepted.

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • C#Languages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • Angular.JSFrameworks
    • Node.jsFrameworks
    • React NativeFrameworks
    • Unity 3D Game EngineFrameworks
    • SnowflakeDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • Perforce (version control)Services
    • Unity3DServices
    • Unreal EngineServices
    • Autodesk MayaServices
    • ZBrushServices
    • NotionServices
    • Adobe CCServices
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • CanvaDesign
    • FigmaDesign
    • IllustratorDesign
    • MiroDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • HootsuiteCMS
    • DocuSignCRM
    • HubSpotCRM
    • ContentfulCRM
    • MiroCollaboration
    • SlackCollaboration
    • ZoomCollaboration
    • LatticeProject Management

Location

Downtown Loop, right across the street from a major CTA hub at the James Thompson Center, plus 10-15 minutes from Metra.

An Insider's view of Level Ex

What are some social events your company does?

A few times a year, Level Ex has a company-wide game day. It’s a great way to allow co-workers that normally wouldn’t work together to meet and hang out. It also provides a way to explore different game mechanics in all types of games. I can have fun with a teammate in Boston and another in Colorado all while playing with local co-workers, too.

Curtis Schmidt

Director of Video Production

What does your typical day look like?

No day is exactly alike, which keeps work interesting! I interface with clients and physician advisors to identify any challenges for physicians to learn about a device, treatment solution, procedure, or medical topic. I also work with our internal design and dev team to create medically accurate experiences that satisfy physicians' learning needs.

Maggie Xing

Senior Biomedical Solution Specialist

What makes someone successful on your team?

What makes someone successful on my team is leaning into the interdisciplinary aspect of Level Ex’s culture and workflow. You really have to embrace learning from others and simultaneously enjoy teaching others about your own discipline. This building of collective knowledge not only makes this team successful, but also makes us unique.

Victoria Perizes

Senior Biomedical Solutions Specialist

What unique initiatives do you have that encourage innovation?

We hold company-wide ‘game jams’ where we assemble into small teams that each quickly build an entirely new game from scratch. In a 2-3 day period, each team chooses and tackles a problem in medicine: from infection control to diabetes. This is one of many ways we fuel cross-disciplinary collaboration and creativity between art, dev, and design.

Sam Glassenberg

Founder & CEO

How has your career grown since starting at the company?

I started at Level Ex a few years ago on the Medical team, focused on ensuring that we achieved clinical accuracy in all of the content in our enterprise games. Since then, I’ve served as a discipline lead and am now in the role of Product Manager, helping identify and build features that are valuable to our clients and end users.

Sam Dreyer

Product Manager

What are Level Ex Perks + Benefits

Level Ex Benefits Overview

- Multiple health insurance plans with 100% company-paid premiums
- 100% full-time remote or hybrid for those interested and able to come to our awesome Chicago location
- 401(k) with a generous company-paid match
- 4 weeks of PTO plus 2 weeks of company holidays
- Dental and vision insurance
- Optional pet insurance
- Short-term disability, life insurance, medical leave, parental leave, military leave, volunteer time off, and bereavement leave
- DEI events, game jams, and remote after-hours team events, like board games tabletop simulator, Jackbox Games, etc
Employee Assistance Program (EAP), Pre-tax flex spending, and commuter accounts

Culture
Volunteer in local community
Food drive
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee-led culture committees
Employee awards
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Mental health benefits
Transgender health care benefits
Financial & Retirement
401(K)
401(K) matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Restricted work hours
Great work/life balance
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Floating holidays
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Cold brew coffee, gourmet coffee, kombucha, Bevi sparkling water, craft beer, breakfast options, and both healthy and comfort snacks
Company-sponsored happy hours
Meditation space
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Online course subscriptions available

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