Manager of Marketing Operations

| Chicago

Rocket Travel, a subsidiary of Booking Holdings, is seeking a Manager of Marketing Operations to join our headquarters in the West Loop. The Manager of Marketing Operations will be responsible for developing and executing on cross-platform customer lifecycle strategy across each of our core products including Rocketmiles.com, and our white-label hotel booking sites at major companies such as Alaska Airlines, Southwest Airlines, Emirates, T-Mobile, OpenTable, and Kayak.

Requirements

We think the ideal candidate:

  • Has 3-5 years experience designing, executing, and optimizing a cross-platform lifecycle marketing strategy (including triggered emails, batch emails, push notifications, social media, etc)
  • Owns pipeline of high-value projects to be picked up by our in-house creative team
  • Values customer insights and feedback, using it to provide a better experience to Rocket Travel’s customer base
  • Enjoys working with third party marketing tools and engineers to bring initiatives from concept to execution
  • Is data-driven and analytical, able to ask the right questions and resourcefully find answers
  • Thrives in a fast-paced environment with rapidly changing priorities
  • Is fluent in SQL (MySQL, Redshift/Postgres)
  • Is well-versed in, or is quickly able to learn email & landing page marketing tools such as Stride, Mandrill, Sendgrid, OneSignal, and Unbounce.

A typical day might include:

  • Leading a standup meeting to relay top priorities to a team of 3 creative marketers, and understanding/resolving any technical issues they’re facing
  • Collaborating with product owners, partner managers, and partners to bring new ideas into the marketing pipeline
  • Working within the Stride platform to build the business logic behind a brand new triggered email
  • Building and launching a new landing page test to encourage a customer to conduct a search
  • Creating a promotional offer structure for the upcoming month to encourage a new customer to trial the product or drive an incremental repeat booking

Benefits

Rocket Travel is a place where you:

  • Own decisions and take action that can be implemented in a matter of days
  • Assume lots of responsibilities early on in your career and grow professionally with experienced business, design, and technology teammates in a workspace built upon trust
  • Work with a group of intrinsically motivated people with a track record for building successful new businesses from scratch
  • Receive a competitive compensation package, including bonus, 401k, health, dental insurance
  • Have the flexibility to work remotely or telecommute when needed
  • Share your passion for travel with similar-minded people
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Location

641 W Lake, Chicago, IL 60661

What are Rocketmiles Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Health Insurance Benefits
Perks & Discounts
Stocked Kitchen
Happy Hours

Additional Perks + Benefits

Vacation credits • Flexible work schedules • Competitive salary and bonus structure • Monthly cell-phone stipend • Stocked kitchen, keg and fridge • Work with intrinsically motivated folks with a track record for building new businesses from scratch • Frequent professional development opportunities, happy hours, live-band karaoke, Smash Brothers competitions, and ping-pong tournaments.

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