Manager of Marketing Operations
Rocket Travel, a subsidiary of Booking Holdings, is seeking a Manager of Marketing Operations to join our headquarters in the West Loop. The Manager of Marketing Operations will be responsible for developing and executing on cross-platform customer lifecycle strategy across each of our core products including Rocketmiles.com, and our white-label hotel booking sites at major companies such as Alaska Airlines, Southwest Airlines, Emirates, T-Mobile, OpenTable, and Kayak.
Requirements
We think the ideal candidate:
- Has 3-5 years experience designing, executing, and optimizing a cross-platform lifecycle marketing strategy (including triggered emails, batch emails, push notifications, social media, etc)
- Owns pipeline of high-value projects to be picked up by our in-house creative team
- Values customer insights and feedback, using it to provide a better experience to Rocket Travel’s customer base
- Enjoys working with third party marketing tools and engineers to bring initiatives from concept to execution
- Is data-driven and analytical, able to ask the right questions and resourcefully find answers
- Thrives in a fast-paced environment with rapidly changing priorities
- Is fluent in SQL (MySQL, Redshift/Postgres)
- Is well-versed in, or is quickly able to learn email & landing page marketing tools such as Stride, Mandrill, Sendgrid, OneSignal, and Unbounce.
A typical day might include:
- Leading a standup meeting to relay top priorities to a team of 3 creative marketers, and understanding/resolving any technical issues they’re facing
- Collaborating with product owners, partner managers, and partners to bring new ideas into the marketing pipeline
- Working within the Stride platform to build the business logic behind a brand new triggered email
- Building and launching a new landing page test to encourage a customer to conduct a search
- Creating a promotional offer structure for the upcoming month to encourage a new customer to trial the product or drive an incremental repeat booking
Benefits
Rocket Travel is a place where you:
- Own decisions and take action that can be implemented in a matter of days
- Assume lots of responsibilities early on in your career and grow professionally with experienced business, design, and technology teammates in a workspace built upon trust
- Work with a group of intrinsically motivated people with a track record for building successful new businesses from scratch
- Receive a competitive compensation package, including bonus, 401k, health, dental insurance
- Have the flexibility to work remotely or telecommute when needed
- Share your passion for travel with similar-minded people