Manager of Marketing Operations at Rocketmiles

| Chicago
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Rocket Travel, a subsidiary of Booking Holdings, is seeking a Manager of Marketing Operations to join our headquarters in the West Loop. The Manager of Marketing Operations will be responsible for developing and executing on cross-platform customer lifecycle strategy across each of our core products including Rocketmiles.com, and our white-label hotel booking sites at major companies such as Alaska Airlines, Southwest Airlines, Emirates, T-Mobile, OpenTable, and Kayak.

Requirements

We think the ideal candidate:

  • Has 3-5 years experience designing, executing, and optimizing a cross-platform lifecycle marketing strategy (including triggered emails, batch emails, push notifications, social media, etc)
  • Owns pipeline of high-value projects to be picked up by our in-house creative team
  • Values customer insights and feedback, using it to provide a better experience to Rocket Travel’s customer base
  • Enjoys working with third party marketing tools and engineers to bring initiatives from concept to execution
  • Is data-driven and analytical, able to ask the right questions and resourcefully find answers
  • Thrives in a fast-paced environment with rapidly changing priorities
  • Is fluent in SQL (MySQL, Redshift/Postgres)
  • Is well-versed in, or is quickly able to learn email & landing page marketing tools such as Stride, Mandrill, Sendgrid, OneSignal, and Unbounce.

A typical day might include:

  • Leading a standup meeting to relay top priorities to a team of 3 creative marketers, and understanding/resolving any technical issues they’re facing
  • Collaborating with product owners, partner managers, and partners to bring new ideas into the marketing pipeline
  • Working within the Stride platform to build the business logic behind a brand new triggered email
  • Building and launching a new landing page test to encourage a customer to conduct a search
  • Creating a promotional offer structure for the upcoming month to encourage a new customer to trial the product or drive an incremental repeat booking

Benefits

Rocket Travel is a place where you:

  • Own decisions and take action that can be implemented in a matter of days
  • Assume lots of responsibilities early on in your career and grow professionally with experienced business, design, and technology teammates in a workspace built upon trust
  • Work with a group of intrinsically motivated people with a track record for building successful new businesses from scratch
  • Receive a competitive compensation package, including bonus, 401k, health, dental insurance
  • Have the flexibility to work remotely or telecommute when needed
  • Share your passion for travel with similar-minded people
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Location

641 W Lake, Chicago, IL 60661

What are Rocketmiles Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Team workouts
Rocketmiles' team fitness initiatives include In-office yoga.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Rocketmiles hosts company outings Monthly.
Game Room
Our game room includes Ping Pong, Video Games.
Stocked Kitchen
Happy Hours
Pet Friendly
Rocketmiles' pet policy is dog friendly daily.
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 program, Cross-department program, Career mentoring, Leadership mentoring.

Additional Perks + Benefits

Vacation credits • Flexible work schedules • Competitive salary and bonus structure • Monthly cell-phone stipend • Stocked kitchen, keg and fridge • Work with intrinsically motivated folks with a track record for building new businesses from scratch • Frequent professional development opportunities, happy hours, live-band karaoke, Smash Brothers competitions, and ping-pong tournaments.

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