Marketing and Campaign Operations Manager at Clearcover

| Chicago
!Sorry, this job was removed at 1:23 p.m. (CST) on Friday, February 21, 2020

Who is Clearcover?
Clearcover is the smarter car insurance company. We use powerful ­­­technology to offer everyday drivers better coverage for less money. We’re proud to be one of the fastest growing startups in Chicago, and we’re currently looking to add a few more extraordinary people to our team­­­.

What is a Marketing and Campaign Operations Manager?
The Marketing and Campaign Operations Manager will be responsible for leading and managing our marketing automation and CRM operations and project managing various marketing projects. You’ll have the opportunity to work alongside our acquisition marketing and customer servicing functions as well as support our partner and agency distribution channels. You should be highly motivated, goal-oriented, and have the ability to manage details across various projects. You should also be a natural problem-solver who can work amidst ambiguity and be willing (and able) to roll up your sleeves to get the job done. This will be fun, but it won’t be easy.

What will you be doing?
Project Management

  • Organize marketing project and task lists via ticketing and/or project management software.
  • Create documentation of marketing processes and keep compliance forms/notifications updated. 
  • Project manage timelines and collaborate in defining requirements and backlog for weekly, monthly and quarterly prioritization.

Marketing Automation Management

  • Design and manage campaign workflows and develop segmentation strategies. 
  • Responsible for managing database health model.
  • Track, report on, and optimize campaign performance.

Prospect and Customer Campaign Management

  • Create and launch acquisition and customer email marketing campaigns. 
  • Design and measure A/B and multivariate tests for emails, landing pages and marketing flows.
  • Work cross-functionally to create communications that are on brand, legally compliant and timely.

What are our required skills?

  1. 2-3 years minimum experience working with marketing automation platforms, experience with Marketo preferred.
  2. 1 year minimum experience working with ticketing and collaboration / project management software, Jira/Confluence preferred.
  3. Proficiency with Excel/Google Sheets formulas and macros.
  4. Proficiency with HTML/CSS editing.
  5. Excellent communication and exceptional time management skills.

What are our must haves? 

  • You have a strong digital and CRM background. You have demonstrated experience working with digital products and configuring CRM systems to increase efficiency and create better customer experiences.
  • You’re highly analytical. As a data-driven individual, you enjoy digging into data to monitor and measure performance and further optimize. You get excited by moving the needle by fractions of percentages.
  • You’re highly organized. You thrive in well-organized, highly transparent and process-driven environments.
  • You’re hands-on and a self-starter. You have the ability to lead and drive initiatives with little oversight – the persistency and tenacity to break down barriers while also bringing people together towards a common goal.
  • You have great communication skills. You have the ability to ask the right questions, get full details, and explain needs and requirements.
  • You’re flexible. You have the ability to work amidst ambiguity and adapt as we grow and expand.
  • You have a growth mindset. You’re driven to improve performance through continued learning.

What's in it for you?

  • Unlimited vacation, we hire adults 
  • Equity for all employees, so you own a piece of the pie too 
  • Dental and Vision, we've got you covered 100%
  • Medical, we cover 90% of your premium, 75% of your dependents and contribute to your HSA and HRA (cha-ching)
  • We invest in your future by contributing 3% of your salary to a 401(K), even if you don't
  • Come to work pre-taxed through our FSA commuter benefits 
  • and yes, we have unlimited LaCroix, beer, snacks and the occasional ice cream social 
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Technology we use

  • Engineering
    • KotlinLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • SnowflakeDatabases

Location

33 W Monroe, Chicago, IL 60603

An Insider's view of Clearcover

What's something quirky about your company?

It’s surprising how much we all grow to love discussing insurance. Everyone is genuinely interested in how the industry works and sharing knowledge. I think we feel we owe it to our customers to understand how insurance works, so they don’t have to. We’ve likely all thought at one point, “Wow, I never thought I’d care about insurance this much.”

Sunny

Senior Software Engineer

How do you collaborate with other teams in the company?

Whether I'm working with Product to promote a feature launch or partnering with our Customer Advocate team to communicate updates to customers, I get to collaborate across teams, leverage my skills & improve my expertise every day. Clearcover nurtures a collaborative environment and encourages thinking outside the box to deliver better experiences.

Alice

Director of Communications

What are Clearcover Perks + Benefits

Culture
Volunteer in local community
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Clearcover covers 100% of the employee's dental benefits.
Vision Benefits
Clearcover covers 100% of the employee's vision benefits.
Health Insurance Benefits
Clearcover's health insurance plan is with United Healthcare with a range of plans including PPO, HDHP and HSA. If you elect an HSA, we cover your out-of-pocket deductible as an HSA contribution.
Life Insurance
Clearcover offers voluntary life insurance.
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Clearcover provides employees with a 401(k) contribution of 3% of an employee's annual gross pay.
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Clearcover offers parental and maternal leave with up to three months of paid time off.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Clearcover's offers Commuter Benefits, employees can save an average of 30 percent off their commute by contributing pre-tax dollars.
Company Outings
Clearcover celebrates company wins by organizing quarterly outings to a variety of places like the Escape Room, Punchbowl Social and Bounce.
Game Room
Clearcover's game room includes a state-of-the-art ping pong table, custom Nerf gun wall and a Pop-a-Shot to let employees enjoy breaks between work.
Stocked Kitchen
Some Meals Provided
Professional Development Benefits
Job Training & Conferences
Clearcover offers a stipend to each employee to invest as they choose in their own professional development.
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
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