Marketing Associate - Contract

| Chicago
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Why Join Livongo?

Come for the Mission:  A trailblazing innovator in digital healthcare, Livongo is affecting measurable improvement in people’s lives, while revolutionizing the industry. We’re connecting the pieces of the healthcare puzzle: caring for the whole person – physically and emotionally – with a seamless online and mobile platform that combines digital health technology with personalized, real-time support, when our members need it most.

We’re experiencing astronomical growth, as evidenced by our recent acquisition of Retrofit, a diabetes prevention program. Our success stems from our proven ability to improve financial and clinical outcomes, empowering people with chronic conditions to live better and healthier lives.

Make an Impact:  Top candidates are attracted to Livongo because they want their work to have impact. They want to accomplish something meaningful. Our solutions include diabetes prevention and management, as well as high blood pressure management – with new breakthroughs under development all the time.

We Believe in Our People:  Everything we do is people-centric. We focus on our members, our clients, and our employees. If we’re good to those folks, we’ll succeed. We bring passion and excitement to the workplace, creating a dynamic and inspiring environment powered by smart, fun, passionate individuals with wildly diverse professional backgrounds.

We Believe in Diversity and Inclusion:  Livongo celebrates diversity. Our employment decisions are based solely on the candidate’s strengths and qualifications that are directly related to the position for which the candidate is applying. Without a doubt, our inclusive environment has made us stronger, as a team and as a company. For more information, see our EEO statement below.

We Are the Next Billion-Dollar Startup – according to Forbes, in their 2017 top 25 young companies list! Join Livongo during this period of dynamic growth and innovation and help us achieve our mission to make a tangible difference in this world.

The Opportunity

If you’re a marketing professional looking to expand your career, this is your opportunity to gain amazing experience as a contractor, working on a wide variety of exciting projects, in a highly creative, diverse, collaborative, and lively environment.

Livongo is experiencing amazing growth, as we revolutionize the healthcare industry through digital technology and personalized care. In order to scale our dynamic Member Marketing team accordingly, we’re looking to hire several Marketing Associates. Your specific project responsibilities in this role will depend on your own personal skills, experience and interests. Regardless of focus, you’ll be leading or collaborating on key projects designed to grow and support Livongo’s membership, enabling the company to meet our expansion objectives.

This is your opportunity to let your skills, creativity and “can do” attitude shine in a position where your work has true impact, as we empower people with chronic conditions to live better, healthier lives.

Responsibilities: 

  • Provide creative and implementation support for Enrollment Marketing projects, such as:
  • Enrollment-related campaigns, events, and collateral
  • Multi-channel member acquisition email and direct-mail campaigns
  • Member communications
  • A/B testing and campaign execution, using Salesforce Marketing Cloud or a similar program, like Pardot
  • Use internal systems to track and analyze campaign performance
  • Update dashboards with campaign performance data
  • Segment and identify audiences for optimized campaign targeting
  • Provide management with recommendations on strategies, roadmaps, and operating plans for client and member-facing communications
  • Build excitement over Livongo advancements, both internally and externally
  • Cultivate new ideas that directly correlate to specific market/member needs
  • Provide content input and implementation management for creation of enrollment campaign materials 
  • Gather input, create, format, and edit presentation slides
  • Effectively communicate with internal teams on campaign execution

Candidate Profile:

  • 2-4 years’ experience in a Marketing or Project Management role
  • A track record of successfully managing and executing on a variety of projects, specifically hands-on experience executing email and direct mail marketing campaigns
  • Excellent oral, written, and interpersonal communication skills, with the ability to build rapport and lead marketing discussions with clients
  • Ability to multi-task and manage multiple projects simultaneously
  • Passion for Livongo’s mission
  • Extreme attention to detail, accuracy, and accountability
  • Proficiency in Microsoft Office, including Excel and Powerpoint
  • Experience using CRM and marketing automation
  • A strong drive for flawless execution and delivery
  • A natural tendency to create order from chaos
  • Resourcefulness, creativity and drive
  • The ability to thrive in an atmosphere of collaboration and teamwork
  • Energy and passion for delivering results in a fast-paced, fluid environment

Impress us even more:

  • More than a year’s experience using a system like Salesforce Marketing Cloud (ExactTarget), Pardot, Hubspot, Eloqua, SilverPop, or Marketo
  • HTML skills
  • Experience with Adobe Creative Suite (Photoshop, Illustrator, InDesign)
  • Healthcare and/or diabetes experience
  • Experience working according to HIPAA guidelines in a regulated environment
  • A Bachelor's degree 

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy (including breastfeeding – we have a mother’s room in both our offices). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind.

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Location

444 North Michigan Avenue, Chicago, IL 60611

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