ABOUT US

Interfaith Youth Core (IFYC) has grown and evolved since our founding in 2002, adapting fearlessly to meet the complex challenges of 21st century worldview diversity. We have gone from running interfaith youth programs in church, mosque, and synagogue basements to shaping a national narrative about the power and potential of civic religious pluralism while focusing on the society-transforming power of higher education. We believe in the essential contributions of countless religious and philosophical traditions that affirm the dignity and justice for every human being. IFYC affirms and supports work for racial equity and is committed to the transformation of America into the promise of what it can be but has not yet been.

At IFYC, we’re ever adapting and changing. We look for people who set audacious goals and love that one workday may not be like the next. We are serious about our vision of an America where people of different faiths, worldviews, and traditions bridge divides, work towards racial equity and find common values to build a shared life together. We seek to attract and retain a team of staff comprised of the diverse identities we need to achieve our vision, including minority religious groups and people of color. We deliberately recruit potential team members from communities that are underrepresented in many interfaith spaces.

ABOUT THIS POSITION

The Marketing & Communications Manager will be responsible for ensuring that inspiring stories from the interfaith movement reach the tens of thousands of people in our fast-growing network every day. This person will work in collaboration with the Director of Marketing and Communications and organization-wide stakeholders in writing and editing IFYC’s email communications. 

An effective communicator, integrated marketer and creative writer, the Marketing & Communications Manager will focus their time on managing a busy email communications calendar, including liaising with key stakeholders, creating, and sending mass emails, and supporting projects across the MC Team.

To thrive in this role, you must be hyper-collaborative, very well organized, data-led, able to communicate in the voice of a brand, willing to manage details large and small, and have an affinity for responding to rapidly changing circumstances. 

Responsibilities:

Email Strategy, Recruitment and Data Management:

•    Develop email campaigns that meet or exceed fundraising goals, support organizational initiatives, drive action for advocacy and optimize user performance and experience, based on data-driven messaging

•    Collaborate cross functionally to create, populate and manage an organization-wide email calendar

•    Craft and send compelling emails that include design components (in collaboration with IFYC graphic designer) and audience segmentation 

•    Quality assure and send test emails and acquire stakeholder sign off

•    Track email deliverability, spam score, and domain health keeping up with the latest industry knowledge and trends to ensure the health of the email program

•    Determine audiences for every email communication and use segmentation to maximize engagement, prevent list burn-out, and improve deliverability

•    Collaborate with the Advancement team to align the email program with fundraising goals and initiatives 

•    Research, test, design and implement CRM based automated email journeys 

•    Conduct and analyze performance analysis and develop monthly reports of analytics findings

•    Organize and maintain network data for organizational reporting and dashboards in Salesforce 

•    Advise on email best practices and opportunities for email activations, list growth, and member engagement

Project Management:

•    Take project management lead of special projects on behalf of the marketing and communications team e.g., special events, annual report, fundraising drives etc.

•    Partners effectively with internal and external stakeholders and MC team members to deliver high quality projects on time

•    Manage and maintain paid media budget 

Qualifications

•    Bachelor’s degree.

•    3-5 years of experience in communications and/or marketing experience

•    Passion for storytelling and desire to work in cause-marketing

•    Proven project management and organizational skills

•    Experience crafting targeted content, deploying paid media, and creating marketing automation systems that generate measurable ROI

•    Experience with email marketing/communications and email marketing software (Marketing Cloud, MailChimp, Pardot, SendGrid, etc.) 

•    Audience databases/constituent relationship management (CRM) tools like Salesforce, Raiser’s Edge, or Zoho

•    Data-driven with knowledge of key metrics to evaluate email communications

•    Ability to plan and manage under a tight deadline with the ability to multitask and be flexible and effective in fast-paced and high-pressure situations

•    Authorization to work in the United States

Preferred Experience, but not required

•    Basic knowledge of HTML

•    Familiarity with project management tools and systems like Asana

•    Experience working with an advocacy organization strongly preferred

Essential Qualities

•    Commitment to IFYC’s vision of making interfaith cooperation a social norm.

•    Ability to prioritize responsibilities, set goals, and communicate expectations with project stakeholders. The ability to follow through on and deliver ongoing projects is critical.  

•    Ability to operate with purpose, urgency, and accuracy in a deadline-driven environment, balancing various short-term and ongoing projects.

•    Outstanding attention to detail and commitment to producing excellent written communications 

•    Ability to work independently and problem solve, bringing thought out solutions and recommendations to stakeholders and managers 

•    Ability to collaborate effectively with colleagues

•    Commitment to data-driven continuous improvement approach

Supervisor: Director of Marketing and Communications

Location: preference to our Chicago hybrid office but open to all US-based locations (remote work) 

Start date:  approximately August 2nd

Application: Please upload your resume and a relevant writing sample. Applications are accepted asap until the position is filled 

Other Requirements:

This position requires the ability, with or without reasonable accommodation, to: maintain regular attendance; work cooperatively with others; adhere to IFYC personnel policies and safety rules; sit and/or stand for extended periods of time; operate standard office equipment, including computers, telephones, photocopiers, and projectors; communicate orally, in writing, and via computers and digital devices; and requires close visual acuity to prepare and analyze data and figures, transcribe, view a computer terminal and other office equipment.

IFYC is an Equal Opportunity Employer, and does not discriminate on the basis of religion, race, ethnicity, national origin, age, gender, sexual orientation, disability, pregnancy, marital status, or any other status protected by applicable law. Reasonable accommodation will be provided as needed to enable qualified applicants with a disability to participate in pre-employment procedures.