SMS Assist
Chicago, IL

Marketing Manager

| Chicago
Apply now
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Who We Are
At SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our customers and help manage an experience that surpasses expectations.
Recognized on Forbes' Cloud 100 list, Deloitte's Technology Fast 500, Chicago Crain's Top Tech Employers, and more, SMS Assist manages more than 186,000 properties where people live and work. Our customers' livelihoods are in our hands-think a restaurant manager whose only fryer goes down on a busy Friday night or a family in Florida without power after a hurricane. We work across the industries that make up your community, including retail, food service, banking, residential, and more, and we help them find the right provider in our network (we call them Affiliates) in more than 45 trades.
We're innovators, disruptors, and out-of-the-box thinkers. We set each other up for success in the office and for the perfect spike on the volleyball court during an intramural game. We're community volunteers, karaoke partners, and lifelong friends. We're passionate about the people we serve, and we give our all because we care. We want to make every property better, and we want your help to make it happen.
Job Summary
The Marketing Manager will support the development and execution of multi-channel marketing strategies, underlying tactics and campaigns needed to drive awareness and engagement for various verticals, assisting our Director of Marketing and Market Segment Managers. They will also provide direct support and sales enablement for both our inside and field sales teams. From supporting on-demand collateral development such as custom pitch presentations and trade show execution, to helping execute key marketing programs and account targeting. Strong project and program management skills are essential as is a proven track record of driving campaign performance.
Responsibilities
  • Help ideate, build, and execute marketing programs & campaigns that support acquisition, retention and growth objectives, and contributing to the success of the Marketing pipeline goals.
  • Oversee multiple marketing projects, executing deliverables on time, with quality, and on budget, providing input and executional advice on strategies to optimize campaign/project performance.
  • Provide on demand support to Sales, working with other marketing and creative team members as needed to deliver timely collateral support while maintaining brand guidelines.
  • Work with the rest of the marketing team to develop and execute on initiatives to build awareness, supporting nurture and development of strategic accounts as part of a multi-tiered ABM strategy.
  • Implement, manage, and deploy email campaigns utilizing HubSpot, ensuring proper distribution, evaluating, and reporting on performance and conducting A/B testing to optimize results.
  • Work with the Director of Marketing to ensure appropriate tracking and timely execution of activities within our workflow management tool.
  • Support event and engagement strategy and execution, encompassing virtual and in-person opportunities including but not limited to trade shows, thought leadership conferences, sponsorships, and hosted events, defining goals, success metrics, and ROI.
  • Perform ad-hoc projects and other duties as assigned.
  • Some travel expected (in accordance with safety guidelines).

Professional Skills
These are the professional skills we would expect from an individual fully established in this role.
  • Project Management - Advanced
  • Prioritization - Advanced
  • Verbal Communication - Advanced
  • Written Communication - Advanced
  • Teamwork - Advanced
  • Relationships - Advanced
  • Customer Service - Advanced
  • Learning Agility - Advanced
  • Analysis - Advanced
  • Problem Solving - Advanced
  • Process Orientation - Advanced

Role Specific Skills
  • Knowledge of Salesforce.com and HubSpot (or equivalent) required, Demandbase (or equivalent) desired
  • Collateral and presentation development skills (including advanced PPT, Word, and Excel)
  • Experience utilizing a workflow tool (Wrike, Asana, Monday, Trello,)
  • Ability to manage multiple details, deadlines, and demands under pressure
  • Self-starter who goes the extra mile and brings fresh, exciting ideas to the table
  • Highly collaborative, positive, and energetic

Qualifications
Minimum Qualifications
  • Bachelor's degree in communications, public relations, marketing, business, or related field required
  • 7-10 years minimum progressive marketing experience
  • Qualitative and quantitative survey experience using tools such as SurveyMonkey or Qualtrics
  • Proven track record of executing effective marketing campaigns for B2B companies

Other Relevant Qualifications
  • Familiar with buyer journey and sales cycle

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities, and schedule may change at any time with or without notice.
SMS Assist is an Equal Opportunity Employer (EOE) that welcomes and encourages all applicants to apply regardless of age, race, color, religion, sex, sexual orientation, gender identify and/or expression, national origin, disability, veteran status, marital or parental status, ancestry, citizenship status, pregnancy or other reasons prohibited by law.
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Where we are

875 North Michigan Avenue , Chicago, IL 60611

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • AsanaManagement
    • JIRAManagement
    • HubSpotCRM
    • SalesforceCRM
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What are SMS Assist Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
SMS Assist's team fitness initiatives include In-office yoga, in-office fitness classes, and sponsored race teams.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Happy Hours
Recreational Clubs
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
Paid industry certifications

Additional Perks + Benefits

Competitive Salary. Flexible Spending Plans. Prescription Drug Program. Free Fitness Center membership.

Jobs at SMS Assist
100

All Jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
HR + Recruiting
Marketing
Operations
Product
Project Mgmt
Sales
Content
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Lead User Interface Designer

SMS Assist
Chicago
1 day ago
+49
Company Summary - Lead User Interface DesignerSMS Assist's vision is to make every property better. We serve more than 200,000 commercial and residential properties nationwide. We connect property owners in industries like retail and restaurant with a dense affiliate network that specializes in more than 55 trades like landscaping, plumbing, HVAC, and more. Our customer service organization leverages our proprietary One by SMS Assist cloud

Sales Support Coordinator

SMS Assist
Chicago
1 day ago
+49
At SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our customers and help manage an experience that surpasses expectations. Recognized on Forbes' Cloud 100 list, Deloitte's Technology Fast 500, Chicago Crain's Top Tech Employers, and more...We're innovators, disruptors, and out-of-the-box

Vendor Relationship Representative - I

SMS Assist
Chicago
1 day ago
+49
At SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our customers and

Senior Analyst

SMS Assist
Chicago
1 day ago
+49
At SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our customers and

Recruiting Coordinator

SMS Assist
Chicago
1 day ago
+49
Who We AreAt SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our

Affiliate Market Manager

SMS Assist
Remote
1 day ago
+49
SMS Assist SummaryAt SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our

Market Segment Manager

SMS Assist
Chicago
2 days ago
+49
We're innovators, disruptors, and out-of-the-box thinkers. We set each other up for success in the office and for the perfect spike on the volleyball court during an intramural game. We're community volunteers, karaoke partners, and lifelong friends. We're passionate about the people we serve, and we give our all because we care. We want to make every property better, and we want your help to make it happen.

Internal Business Consultant

SMS Assist
Chicago
2 days ago
+49
This position is responsible for supporting SMS Assist's Legal & Compliance teams by strategizing, planning, monitoring, executing, and reporting on various projects related to the corresponding department's strategic and tactical objectives. This position drives projects with cross-functional teams, assists in the design and implementation of business systems and case analyses, and manages internal controls and reporting metrics. The role will involve creating efficient, user-friendly processes that allow the Legal & Compliance departments to scale their resources for a growing company.

Affiliate Market Manager

SMS Assist
Chicago
2 days ago
+49
SMS Assist SummaryAt SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our

Senior Market Operations Manager

SMS Assist
Chicago
2 days ago
+49
SMS Assist SummaryAt SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our

Strategic Account Team Lead - Monday - Friday 10:00 AM - 7:00 PM

SMS Assist
Chicago
2 days ago
+49
This manager will need to work Monday - Friday 10:00 AM - 7:00 PM.SMS Assist SummaryAt SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform

Billing Representative I

SMS Assist
Chicago
2 days ago
+49
At SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our customers and

Client Support Coordinator

SMS Assist
Chicago
3 days ago
+49
SMS Assist SummaryAt SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our

Senior Software Quality Assurance Engineer I

SMS Assist
Chicago
3 days ago
+49
SMS Assist SummaryAt SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our

Senior Data Engineer I

SMS Assist
Chicago
3 days ago
+49
SMS Assist SummaryAt SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our

Mobile App Developer - Flutter

SMS Assist
Chicago
3 days ago
+49
SMS Assist SummaryAt SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our

Senior Data Scientist

SMS Assist
Chicago
3 days ago
+49
SMS Assist SummaryAt SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our

Senior Mobile App Developer

SMS Assist
Chicago
3 days ago
+49
SMS Assist SummaryAt SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our

Systems Engineer I

SMS Assist
Chicago
3 days ago
+49
Job Summary - Systems EngineerResponsible for the configuration, implementation, and administration of the organization's server hardware, operating systems, applications and integrations. Analyzes and resolves complex problems associated with server hardware and server application software. Detects, diagnoses, and reports problems on all hardware and software systems. Performs a wide variety of complex tasks in software/hardware maintenance and

Software Developer II

SMS Assist
Chicago
3 days ago
+49
SMS Assist SummaryAt SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our

Manager of Strategic Programs

SMS Assist
Chicago
3 days ago
At SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our customers and

Senior Software Developer I

SMS Assist
Chicago
3 days ago
SMS Assist SummaryAt SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our

Senior Product Manager I

SMS Assist
Chicago
3 days ago
SMS Assist SummaryAt SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our

Communications Senior Product Manager II

SMS Assist
Chicago
3 days ago
Job Summary of the Communications Senior Product Manager The Communications Senior Product Manager is responsible for leading the business strategy and delivery of a software-based communications platform capabilities including text, IVR, chat and email to increase the speed of development for communication experiences in the SMS Assist One platform. They will collaborate with a team of developers, designers, and business stakeholders to

IT Systems Technical Support Specialist I

SMS Assist
Chicago
3 days ago
SMS Assist SummaryAt SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our

Account Executive

SMS Assist
Chicago
3 days ago
At SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our customers and

Sales Director (Individual - Commercial)

SMS Assist
Chicago
3 days ago
At SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our customers and

Senior Account Executive

SMS Assist
Chicago
3 days ago
At SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our customers and help manage an experience that surpasses expectations. Recognize

Strategic Sourcing Analyst

SMS Assist
Chicago
3 days ago
At SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our customers and

Inside Sales Representative

SMS Assist
Chicago
3 days ago
The Inside Sales Representative is responsible for sourcing prospective clients and creating interest of how SMS Assist services can benefit their organization. This position is an enterprise role working with sales, marketing, clients and prospective clients to build a sales pipeline. The position reports to the Manager of Inside Sales and Lead Generation and will serve as a support role for the senior sales team of VPs, Sales Directors and

Inside Sales Representative-1

SMS Assist
Chicago
3 days ago
ResponsibilitiesIdentify profitable, prospective clients for SMS Assist; explain how SMS Assist can deliver value to their organization Identify the key decision makers inside of targeted prospective clients Contact prospective clients securing appointments for the Vice Presidents of Sales; schedules follow up meetings Conduct warm introductions to Vice Presidents of Sales Perform a high volume of daily cold calls into key accounts Construct and

Account Representative (Nights)

SMS Assist
Chicago
3 days ago
Shift: M-F 1pm - 10pmSummaryThe Account Representative is responsible for the day to day delivery of facilities services to a number of major client sites within a geographic territory. This role plays an integral part in client account management, operational support, and financial success for the assigned client base. This role also works closely with multiple internal and external stakeholders to address daily client challenges, while

Regional Director of Construction Operations

SMS Assist
Remote
3 days ago
At SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our customers and

Director of Centralized Operations

SMS Assist
Remote
3 days ago
At SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our customers and

Account Representative - 10:00 AM - 7:00 PM CST

SMS Assist
Chicago
3 days ago
SMS Assist SummaryAt SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our

Vice President, Client Risk Management

SMS Assist
Chicago
3 days ago
SMS Assist SummaryAt SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our

Exterior Services Team Lead

SMS Assist
Chicago
3 days ago
Excited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!Our people make all the difference in our success.At SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities

Regional Director Affiliate Relations

SMS Assist
Chicago
3 days ago
Who We AreAt SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our

Affiliate Market Manager

SMS Assist
Chicago
3 days ago
SMS Assist SummaryAt SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our

Customer Service Representative III - Afterhours/Weekends

SMS Assist
Chicago
3 days ago
At SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our customers and

Client Relationship Manager I

SMS Assist
Chicago
3 days ago
At SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our customers and

Service Delivery Manager

SMS Assist
Chicago
3 days ago
SMS Assist SummaryAt SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our

Vendor Relationship Representative I

SMS Assist
Chicago
3 days ago
SMS Assist SummaryAt SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our

Field Operations Manager - California

SMS Assist
Remote
3 days ago
This position will be remote in Los Angeles, CA. The employee must live in this area.SMS Assist SummaryAt SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning

Field Operations Manager - Tampa, FL

SMS Assist
Remote
3 days ago
This position will be remote in Tampa/West Florida area. The employee must live in this area.SMS Assist SummaryAt SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award

Field Operations Manager - Northern California

SMS Assist
Remote
3 days ago
This position will be remote in Northern California/ Sacramen, CA. The employee must live in this area.SMS Assist SummaryAt SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through

Field Operations Manager - Charlotte / Raleigh-Durham, NC

SMS Assist
Remote
3 days ago
This position will be remote in North Carolina near Charlotte or Raleigh-Durham. The employee must live in this area.SMS Assist SummaryAt SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but

Procurement Agent

SMS Assist
Remote
3 days ago
At SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our customers and

Vendor Sourcing Specialist

SMS Assist
Chicago
3 days ago
At SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our customers and

Vendor Sourcing Specialist - Exteriors

SMS Assist
Chicago
3 days ago
At SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our customers and

Customer Service Representative III

SMS Assist
Chicago
3 days ago
At SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our customers and

Contract Recruiter - Call Center

SMS Assist
Chicago
3 days ago
The Call Center Contract Recruiter role is part of the central HR Operations team and has a critical role in identifying and hiring individuals who have the right skills, competencies and behaviors aligned to SMS Assist values, culture and business growth goals. They will be responsible for the full recruitment life cycle process.ResponsibilitiesWork directly with Hiring Managers to identify job vacancies, and influence and guide the staffing

Senior Business Analyst

SMS Assist
Chicago
3 days ago
SMS Assist SummaryAt SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our

Executive Assistant

SMS Assist
Chicago
3 days ago
SMS Assist SummaryAt SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our

Office Administrator

SMS Assist
Chicago
3 days ago
SMS Assist SummaryAt SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our

Senior Learning Experience Designer

SMS Assist
Chicago
3 days ago
SMS Assist SummaryAt SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our

HR Business Partner

SMS Assist
Chicago
3 days ago
SMS Assist SummaryAt SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our

Learning Experience Designer Level II

SMS Assist
Chicago
3 days ago
SMS Assist SummaryAt SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our

Learning Experience Designer

SMS Assist
Chicago
3 days ago
SMS Assist SummaryAt SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our

Human Resources Generalist

SMS Assist
Chicago
3 days ago
SMS Assist SummaryAt SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our

Manager of Learning Experience Design

SMS Assist
Chicago
3 days ago
SMS Assist SummaryAt SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our

Communications and Experience Coordinator

SMS Assist
Chicago
3 days ago
SMS Assist SummaryAt SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our

Director of Affiliate Strategy & Analytics

SMS Assist
Chicago
3 days ago
At SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our customers and

Compliance Associate I

SMS Assist
Chicago
3 days ago
At SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our customers and

Implementation Specialist II

SMS Assist
Chicago
3 days ago
At SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our customers and

Senior Project Manager

SMS Assist
Chicago
3 days ago
At SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our customers and

Business Analyst

SMS Assist
Chicago
3 days ago
Job Summary - Business AnalystThe Business Analyst is responsible for supporting operations by providing meaningful and actionable analytics. This role is assigned to a specific division and is responsible for driving operational and financial improvement. The role also partners with leadership to define and review analytics aimed at process improvement and efficiency.Responsibilities - Business Analyst Assist team in partnering with leadership

Lead Business Analyst

SMS Assist
Chicago
5 days ago
The Lead Business Analyst is responsible for supporting operations by providing meaningful and actionable analytics. This role is assigned to a specific division and is responsible for driving operational and financial improvement, including managing the analytics and billing teams. The role also partners with divisional leadership and additional departments to define and review analytics aimed at process improvement and efficiency.Responsibiliti

Director of Construction Project Management

SMS Assist
Chicago
6 days ago
Job Summary - Director of Construction Project ManagementThe Director, Construction Project Management will lead a team of Project Managers and Project Coordinators to plan, monitor, and manage the execution of both planned and unplanned/reactive/emergency construction projects across the US. They will provide proactive and timely updates on project completion to all interested stakeholders.The Director will be responsible for developing and

Senior Technical Recruiter

SMS Assist
Chicago
1 week ago
SMS Assist SummaryAt SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our

Manager of Strategic Programs

SMS Assist
Remote
1 week ago
At SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our customers and

Director of Account Operations

SMS Assist
Chicago
1 week ago
At SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our customers and

Senior User Researcher I

SMS Assist
Chicago
1 week ago
SMS Assist's vision is to make every property better. We serve more than 200,000 commercial and residential properties nationwide. We connect property owners in industries like retail and restaurant with a dense affiliate network that specializes in more than 55 trades like landscaping, plumbing, HVAC, and more. Our customer service organization leverages our proprietary One by SMS Assist cloud platform to process thousands of work orders on a

Customer Service Representative - Nights

SMS Assist
Chicago
1 week ago
The shift is Monday - Friday, 1:00 PM - 10:00 PM.SMS Assist SummaryAt SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and

Trade Specialist I (Roofing)

SMS Assist
Chicago
1 week ago
The Trade Specialist plays an integral role in customer and vendor support to a specific client base. This role is responsible for implementing and maintaining client and associate relationships, while serving as a specific trade related SME for complex issues and queries, proactively resolving their daily challenges.ResponsibilitiesBuild and maintain professional relationships with clients and vendors to gain an understanding of their

Senior Network Engineer

SMS Assist
Chicago
1 week ago
Job Summary - Senior Network EngineerEstablishes and maintains all network, voice configurations, and connections. Responsible for the configuration, implementation, and administration of the organization's server hardware, operating systems, and applications. Analyzes and resolves complex problems associated with server hardware and server application software. Detects, diagnoses, and reports problems on all hardware and software systems.

Regional Operations Manager

SMS Assist
Chicago
1 week ago
At SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our customers and

Senior Procurement Agent

SMS Assist
Chicago
2 weeks ago
ResponsibilitiesService as a resource for market teams Analyze local speed, cost, and quality performance metrics to identify opportunities and implement corrective action where necessary. Ensure that all vendors are aware of performance expectations and their own performance metrics Identify prospective vendors for SMS Assist; explain how SMS Assist can deliver value to their organization Develop familiarity with the vendors area of expertise,

Customer Service Team Lead - Follow-up

SMS Assist
Chicago
2 weeks ago
SMS Assist SummaryAt SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our

Field Operations Manager - Houston

SMS Assist
Remote
2 weeks ago
This position will cover the Houston, TX area and the employee must live in this area.SMS Assist SummaryAt SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning

Account Representative (M-F, 8am - 5pm)

SMS Assist
Chicago
2 weeks ago
SMS Assist SummaryAt SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our

Learning and Development Specialist

SMS Assist
Chicago
2 weeks ago
SMS Assist SummaryAt SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our

Vendor Relationship Representative - II

SMS Assist
Chicago
2 weeks ago
At SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our customers and

Client Relationship Manager

SMS Assist
Remote
2 weeks ago
At SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our customers and

Software Architect I

SMS Assist
Chicago
2 weeks ago
Job Summary - Software Architect IThe role of software architect makes high-level design choices based on your coding experience. Software architects may focus entirely on the design methodology of the code. In addition, the architect may sometimes dictate technical standards, including coding standards, tools or platforms. Architects are involved in all areas of development from backlog to implementation, deploy and monitoring.Responsibilities -

Director of Software Development

SMS Assist
Chicago
2 weeks ago
Job Summary - Director of Software DevelopmentThe Director of Software Development supports the Product and Technology Department by directing and overseeing operations within the organization's software development function.Responsibilities - Director of Software DevelopmentLead a team of software engineers to deliver and maintain high quality solutions that adhere to technical standards, provide direction to the software development teams on

Billing Analyst

SMS Assist
Chicago
2 weeks ago
At SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our customers and

Marketing Manager

SMS Assist
Chicago
2 weeks ago
Who We AreAt SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our

Associate Construction Field Manager

SMS Assist
Remote
3 weeks ago
At SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our customers and

Manager of Operations

SMS Assist
Chicago
3 weeks ago
SMS Assist SummaryAt SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our

Account Representative

SMS Assist
Chicago
3 weeks ago
At SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our customers and

Senior Recruiter

SMS Assist
Chicago
3 weeks ago
Who We AreAt SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our

Major Projects Construction Project Manager

SMS Assist
Chicago
3 weeks ago
Job Summary - Major Projects Construction Project ManagerThe Major Projects Construction Project Manager is responsible for managing and monitoring day to day operations for Major Construction projects across the US, including design, staffing, compliance, scheduling, construction resources and contractual commitments. Responsible for driving high quality operational output & performance and developing and maintaining strong, effective and

Sales Director (Individual Contributor)

SMS Assist
Chicago
3 weeks ago
SMS Assist SummaryAt SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our

Account Representative 8am - 5pm

SMS Assist
Chicago
3 weeks ago
SMS Assist SummaryAt SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our

Customer Service Representative III - Afterhours & Weekends

SMS Assist
Chicago
3 weeks ago
At SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our customers and

Senior Content Strategist

SMS Assist
Chicago
3 hours ago
SMS Assist SummaryAt SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our

Product Manager II

SMS Assist
Chicago
3 hours ago
SMS Assist SummaryAt SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our

Manager of Solution Architecture

SMS Assist
Chicago
3 hours ago
At SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our customers and

Senior Graphic Designer

SMS Assist
Chicago
3 hours ago
SMS Assist SummaryAt SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our