Marketing Operations Manager at iManage

| Chicago
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Being a Marketing Operations Manager at iManage means…

 

You are ready to jump into a new challenge to build and run the iManage backend marketing machine to support iManage sales objectives. This includes understanding the desired go-to-market strategy and selecting, implementing and optimizing tools and processes to enable this strategy and sales outcomes. You will be a key contributor and collaborator, working on the selection and integration of iManage marketing solutions across existing platforms.

 

You are organized and a self-starter who can learn new technologies quickly and excel in a fast-paced environment. You have technical acumen, a good knowledge of modern marketing methods and an ability to network across the organization. You also possess a keen ability to measure and optimize the marketing machine.

 

iM Responsible For…

  • Leadership of MarTech Stack: Working at both the strategic and hands-on operational level to champion bold, innovative Marketing / Sales automation system operations and optimization. Includes Marketo, SFDC interface, BrightFunnel. Manage associated 3rd party vendors and oversee off-shore support teams.
  • Demand Center Lead Flow Process Expertise:  Establish, document, and train campaign teams on scalable marketing processes, including lead follow-up procedure, best practices for campaign creation in Salesforce, and reporting inbound to optimize funnel conversion.
  • Web Site and Database Management: Develop strategy and deliver technology best practice. Manage vendors and oversee off-shore support teams to build, test, and optimize database, website, AB testing etc. Hands-on responsibilities for basic editing, A/B testing etc. Lead website overall project.  Database compliance officer – SPAM, email deliverability, and GDPR
  • Reporting and Analytics: Develop reporting standards for all marketing-created activities including website, social and A/B Testing, and outcomes. Manage dashboard and report campaign effectiveness and ROI to identify pipeline growth opportunities and make recommendations for improvement.
  • Collaboration and Team Success:  Build strong relationships with marketing, sales, and customer success to ensure a consistent process and for pipeline handoffs between marketing and sales.

iM Qualified Because…

  • I have a Bachelor’s degree in Marketing, Business Administration and/or a related field
  • My experience includes 5-8+ years relevant marketing work including individual contributor
  • I have experience with large scale automation platforms (Marketo preferred)
  • My technical knowledge includes working with CRM software (IE: Salesforce), SEO, and Microsoft tools
  • I’m familiar with Google Analytics or other web analytics service platforms
  • My verbal and written communication is excellent and I have strong interpersonal skills, with an ability to effectively communicate with both business and technical teams
  • I’m able to deal with ambiguity and competing objectives in a fast-paced environment

ABOUT US

 

iManage combines artificial intelligence with content and email management to free, secure, and understand information. Over 3000 companies and 1 million users worldwide rely on our market-leading software to share and protect their most valuable data. Our work is not always easy but it is ambitious and rewarding.

 

So we’re looking for people who love a challenge. People who are happiest when they’re solving problems and collaborating with the industry’s best and brightest. In exchange, we’ll make sure the work you do here is worth doing. That’s the iManage way. It’s how we do things that might appear impossible. How we develop our employees’ strengths and unlock their potential. It’s how we find meaning in everything we do.

 

Whoever you are, whatever you do, however you work. Make it mean something at iManage.

 

Learn more at: www.imanage.com

 

Please see our privacy statement for more information on how we handle your personal data: https://imanage.com/privacy-policy/

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • ReactLibraries
    • ReduxLibraries
    • AngularLibraries
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • AngularFrameworks
    • KubernetesFrameworks
    • CassandraDatabases
    • Maria DBDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • RedisDatabases
    • TeradataDatabases
    • Google AnalyticsAnalytics
    • InVisionDesign
    • SketchDesign
    • FigmaDesign
    • JIRAManagement
    • TrelloManagement
    • SalesforceCRM
    • Adobe CampaignLead Gen
    • MarketoLead Gen

Location

With headquarters in the West Loop of Chicago, we have offices in London, Belfast, Toronto, Bangalore, and the Bay Area!

An Insider's view of iManage

How would you describe the company’s work-life balance?

When it comes to work-life balance, life comes first, and our company knows this. It's great that I can take the time I need off to enjoy the "life" side.

Dave

Business Development

What does your typical day look like?

I learn something new everyday and I love that! iManage rewards growth with continuous opportunity for advancement and learning. Everyday is a day to tackle new challenges. I get to solve the industries toughest problems by using the latest cloud technologies.

Jaritza

Cloud Support Engineer

How does the company support your career growth?

Employees are given the freedom to expand and define their role. Everyone has their personal brand, and you can actually see how each individual plays an important part in our continued growth.

Grace

Cloud Renewals Program Manager

What is your vision for the company?

Our mission is to create a workplace that enables our employees to thrive and be happy. An environment where they can be their best selves, to grow professionally and intellectually. You are able to learn and try new ways of doing things; for example leveraging the latest technologies and applying them to solve interesting problems for our clients.

Neil

CEO

What’s the vibe like in the office?

My favourite thing about working for iManage is the people. The atmosphere in the office is always welcoming and friendly. It makes it more enjoyable working with people who are at all different levels in their career. The office has a good balance between senior and junior employees, all of whom are committed and passionate about the work they do.

Nadine

Software Engineer in Test

What are iManage Perks + Benefits

iManage Benefits Overview

Compensation and Benefits:
We offer competitive salaries based on market data. Our benefits include Health/Vision/Dental/Life insurance, 401k matching, performance bonuses, flexible working environment, and generous PTO.

Company Culture:
We have a collaborative open floor plan, casual dress code, company outings and team activities, happy hours, and offer commuter benefits!

Opportunity to learn new skills:
We're working with the latest tech, and you have the opportunity to work with the best and brightest. We offer training & development, lunch and learns, and constantly invest in our people. We also support getting qualifications and networking.

And More...
- Centrally located offices just short walks from major transit stations!
- We are in rapid growth stages, expanding FAST with no plans to slow down soon!
- Free snacks, breakfast on M/F, drinks + beer/wine
- Game room + Ping Pong table

Culture
Volunteer in local community
Partners with Nonprofits
iManage partners with Lakeview Pantry and Meals on Wheels
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Diversity Employee Resource Groups
iMWomen: a group dedicated to supporting the women of iManage
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
iManage's team fitness initiatives include group Triathlon/Marathon training, step challenges, and more!
Mental Health Benefits
We offer Healthy Minds @Work. This program includes a well-being assessment, along with full access to the Healthy Minds Program app, where you have access to thousands of hours of guided meditations
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
iManage donates to to Lakeview Pantry which distributes means and mental health services to those in need and Meals on Wheels to safely deliver meals to seniors.
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Our remote work program includes working remotely on occasion as needed.
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Employees receive unlimited hours per year of paid sick leave.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
iManage offers pre-tax commuter benefits for all employees
Company Outings
Free Daily Meals
We provide free bagel breakfast on Monday, and Friday. Tuesday's we have Cereal or Oatmeal options. Wednesday's we offer healthy snacks in the afternoon! Thursday's are fresh fruit delivery days.
Game Room
iManage's game room is filled with Ping Pong, Foosball and many board games. Play at your own risk; The ping pong table gets COMPETITIVE!
Stocked Kitchen
Some Meals Provided
Breakfast provided a few days of the week! We also get healthy snack options delivered on Wednesdays.
Happy Hours
Recreational Clubs
iManage has a running/biking club and participates in annual Triathlons.
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Every year we set aside a budget for each department to spend on further education and development opportunities. Continuous learning is core to who we are!
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Every year iManage nominates an "Employee of the Year" award; where the winner is awarded a stipend to spend on a trip of their choosing. Our most recent winner went to Hawaii all expenses paid!

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