Marketing Operations Manager

Overview

The Marketing Store, a HAVI company, is a privately held global Agency that innovates, optimizes and drives marketing promotions and supply chains of many of the best-known brands in the world. When you work at The Marketing Store, you have a chance to make your mark – to be a part of work that drives value, brings a smile and keeps everyday life moving forward. Which means it’s not the size of our global footprint, but rather your personal fingerprint, that has the power to make a real difference for our customers… and to touch the lives of people both at home and around the world.

 

We are staffed by a senior team of classically trained marketing professionals. Having developed an insightful, strategic, brand-building process for creating advertising campaigns, we have adapted this same thinking to promotions, digital, direct, the Internet, CRM, loyalty, premiums and events.  The result is unique solutions that cover the gamut of marketing channels. Our clients include McDonald’s, Nissan, Infiniti, T-Mobile and more!

 

We are seeking a self-motivated, solution-oriented and resourceful individual to join our Digital Marketing Operations team as a Marketing Operations Manager. This individual will work closely with other functional teams, including Account, Product and Creative teams to lead campaign success, ensuring campaigns are processed, optimized and reconciled in a timely and accurate manner. This person will also provide significant input and be a regular contributor to our yield optimization efforts. 

Responsibilities

  • Conducts campaign operations tasks for mobile app/offers product and digital content
  • Traffic campaigns including:
    • Building and testing creative assets
    • Executing and managing campaigns
    • Implementing and verifying tracking elements
  • Takes ownership of active campaigns and assist with overflow work as necessary
  • Works with stakeholders on maximizing revenue/yield as content management expert
  • Helps create, develop and maintain campaign ops processes, best practices, and training documentation
  • Collaborates with cross functional teams on problem solving related to campaign performance in a timely manner
  • Reviews daily, weekly and quarterly campaign reports to track performance, address campaign delivery issues, and make process optimizations as needed
  • Collaborate with Account Management and Product on problem solving related to campaign performance in a timely manner
  • Collaborate in the evaluation, implementation & management of marketing technology 
  • Interfaces with cross functional teams to establish clear communication channels across departments and with clients
  • Works with Account leads to develop postmortems, case studies and campaign summary materials for dissemination to relevant company stakeholders

Desired Skills & Experience

  • Bachelor’s degree in marketing, business or other related field
  • At least 2-3 years of experience in a digital ad operations or digital content management role for a media publisher or ad agency
  • In-depth hands on working experience within a content management system
  • Passion for mobile and the digital industry with interest in how things work
  • Exceptional trouble-shooting and creative problem solving to meet high performance demands
  • Self-motivated and proactive with superior organization skills and stellar attention to detail
  • Strong relationship building skills with a high degree of professionalism
  • Excellent written and oral communications skills
  • A commitment to exceptional service and delivery 
  • Proven ability to meet or exceed aggressive deadlines and manage and prioritize a high volume of projects simultaneously
  • Ability to quickly adapt and evolve with new technology & tools
  • Experience working & communicating effectively with cross-functional departments; sales, marketing, product and creative

Benefits

The Marketing Store provides comprehensive benefits offerings to all full-time employees starting on day one. Our benefits include options for medical and dental insurance, 401(k) plan with Company matching provision, profit sharing, flexible spending accounts, tuition reimbursement, life insurance, health and wellness benefits (including discounts on products & services), employee assistance program, and disability insurance.

 

Thank you for your interest in The Marketing Store.

Please note that we will only contact candidates who are selected for an interview.

The Marketing Store is an equal opportunity employer.

We do not accept unsolicited calls, resumes or candidate referrals from recruiters and agencies.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • D3JSLibraries
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • Ember.jsFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • DB2Databases
    • HiveDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • TeradataDatabases

Location

Our company is in the heart of the Loop, making for an easy commute. We are blocks away from the river and the lake surrounded by trendy hotspots.

An Insider's view of The Marketing Store

How would you describe the company’s work-life balance?

The Marketing Store offers employees an incredible work life balance. We all work hard to get the work done but our personal lives and passions outside of work are always supported. Employees are encouraged to have flexible work schedules, working remotely when needed and finding time to do what they love in and out of the office.

Alysha

Vice President, Communications

What's the biggest problem your team is solving?

We’re leveraging data to solve marketing challenges for clients to understand who their customers are, and to activate future games & promotions. By using data, we’re enabling our clients to make data driven decisions and create custom experiences that will resonate with their target audience.

Wendy

Senior Director, Analytics

What makes someone successful on your team?

Being solutions oriented is the secret to success at The Marketing Store. We’re lucky to work with some of the biggest brands on new digital initiatives – which means we are often navigating in the unknown and encountering new scenarios. Successful team members can access current road blocks and determine how they can help solve the problem.

Leigh Anne

Director, Product Management

How do your team's ideas influence the company's direction?

Analytics is at the core of what we strive to achieve at TMS – measurable impact to our client’s business. The decision science team is responsible for enabling the descriptive and prescriptive marketing analytics that drive strategic recommendations and shape the programs that we execute across the agency.

Tom

Manager, Decision Sciences

How do you empower your team to be more creative?

I let creatives do what they came here to do by empowering them to think and have a point of view. Make them trust me because I commit to their development and follow through. I challenge their thinking and executions, so they can think strategically. Respect them as humans and provide them with an environment where they have fun and can grow.

Diana

Vice President, Creative Director

What are The Marketing Store Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Big Brothers Big Sisters
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Acme Co. provides Backup child care assistance.
Generous Parental Leave
Remote Work Program
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like The ability to attend job related conferences and seminars.
Tuition Reimbursement
Promote from within
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