Marketing Operations Specialist

| Chicago
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Jellyvision is hiring a Marketing Operations Specialist 

Who we are 

We at Jellyvision are the proud parents of ALEX®, an interactive employee communications platform that makes tricky decisions—like choosing and using employee benefits—easier and more enjoyable. The success of ALEX has exceeded our wildest work-related dreams, which is why we need a talented Marketing Operations Specialist to help us. 

How you’ll help

Jellyvision is looking for a Marketing Operations Specialist to optimize and execute our marketing and sales automation programs to drive new pipeline, customer retention, and manage the lead lifecycle. This role will be responsible for creating a strong framework for marketing and sales to create scalable, measurable programs that generate pipeline for Jellyvision. You’ll have an understanding of the funnel, be data driven, understand how technology enables smarter marketing, and communicate all the details. 

What you’ll do 

  • Partner with Marketing, Revenue Operations, Sales, Product, and Customer Success stakeholders to ensure flawless end-to-end campaign execution that delivers the right message at the right time in the buying journey.
  • Support revenue goals by building, auditing, and updating our lead management process, including lead lifecycle, lead scoring, and sales alerts.
  • Work closely with the demand generation team to ensure we build a pipeline by testing and optimizing emails, campaigns, and web forms. 
  • Manage sales and marketing email campaigns from production to analytics, through testing and deployment. 
  • Maintain a holistic view of all business processes and systems to understand cross- functional impacts with regards to process, workflow, and reporting.
  • Work with Outreach.io to maintain setup, improve process and integrate new features into workflow. 
  • Maintain the performance and health of the database via data cleansing and enrichments, audience segmentation, and list hygiene to improve deliverability and engagement. 
  • Assist in establishing and maintaining smooth integrations between Marketo, Salesforce, Outreach.io, Showpad and LinkedIn Sales Navigator. 
  • Build strong ties with sales to receive closed-loop feedback on campaign results that could improve quality or quantity of leads. 
  • Analyze campaigns to provide visibility and insights on results and recommending improvements to increase open rates, click rates, constantly improving deliverability and reducing opt outs. 

Experience & skills you’ll need 

  • 2+ years of marketing operations, marketing automation or demand generation experience. 
  • Experience marketing for a SaaS company including a strong understanding of sales & marketing funnels and targeted account-based marketing strategies. 
  • Experience working in marketing automation platforms preferably in Marketo, Pardot, or Eloqua, while Marketo admin experience is a plus. 
  • Experience with the systems that make up the marketing tech stack (Salesforce, Bizible, Outreach.io, webinar software, and more). 
  • Familiarity of HTML a plus. 
  • Successful track record executing marketing campaigns and programs that deliver measurable results. 
  • Strong grasp of Marketing ROI and analytics, and design and testing methodologies. 
  • Excellent project management skills and ability to manage multiple priorities while maintaining deadlines. 
  • Creative thinking, technically capable, and a passion to uncover a better way of doing things. 
  • Bias towards simplification, approaches projects with automation and scalability in mind. 

Skills: 

  • Action Oriented
  • Collaborates 
  • Communicates Effectively 
  • Drives Results
  • Manages Complexity
  • Optimizes Work Processes
  • Strategic Mindset

Anything else?

 Our credo is a simple one: be helpful. And we think we can be most helpful if our workforce is as diverse in thought, perspective, and culture as the people who use our products. We are looking to add amazing people to our team who will bring diversity across many lines, including race, ethnicity, religion, sexual orientation, age, marital status, disability, gender identity, sex, and country of origin. 

Thanks for your interest in Jellyvision! 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • BasecampManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen

Location

Our yard is the Chicago River and our porch is the Chicago Skyline - we know, it's awesome.

An Insider's view of Jellyvision

How would you describe the company’s work-life balance?

Jellyvision is a place where I truly feel like leadership wants me to be healthy/happy. They really show me they want you to have a work/life balance. The company does everything they can to avoid unwarranted stress with unlimited PTO, flexible Working From Home, emails reminding me to take care of myself, and ways to get help from my teammates.

Drew

Implementation Manager

What makes someone successful on your team?

The product team is full of self-driven, curious, scrappy individuals. The most successful are the least afraid of jumping into ambiguity and getting creative in overcoming the numerous obstacles thrown at them every day. Their ability to adapt to change quickly while keeping their teams calm, cool, and collected makes the job look easy!

Brynna

Principal Product Manager, New Concepts

What unique initiatives do you have that encourage innovation?

Implementation is a team of ballers, constantly impressing me with new ideas. Our most recent ideas are new classes around Professional Development and a pilot approach to quickly implement customers. These ideas came from folks on the team. When my coworkers have these ideas, my job is to give them the support and resources to run with them.

Alex

VP of Implementation

What are Jellyvision Perks + Benefits

Jellyvision Benefits Overview

* Competitive pay, 401(k) with matching and benefits. We pay 100% of the cost of premiums for medical, dental, vision, disability and life insurance for our employees (as long as you qualify for our tobacco-free discount; if you’re a tobacco user, your medical premiums will be higher than $0). We also cover a really nice chunk of the cost of premiums for spouse/dependent medical, dental and vision insurance.

* Casual dress and a flexible schedule. Come in a sweatshirt, jeans, whatever, like everyone else here.
Creative work environment. We are lucky to work in a place that is full of intelligent, talented and innovative folks. Although most hours the place is deathly quiet (we're a focused bunch), this is punctuated with hilarious outbursts and general merriment, which makes a nice way to spend the day.

* Free food. Every week, we stock our kitchen with free healthy snack foods, and we have a catered lunch every other week to give people a reason to hang out and eat together.

* Easy transportation and lots of love for folks who bike to work. We’re really close to the North/Clybourn red line stop and the Halsted (#8) bus (right by the Apple Store and Mega Whole Foods too), and we have a transit FSA that allows you to dedicate pre-tax dollars to public transportation expenses. A number of our employees like to bike to work, so we also have bike storage, showers and lockers in the office. And for those without their own bike in the city, we offer free divvy memberships – complete with Jellyvision bike helmets you can borrow from the office.

* Did we mention our yoga and meditation classes? We bring a pro instructor right to the office. Fully subsidized by Jellyvision and fully optional, btw.

* Oh! And we have a massage chair. Not just any massage chair, my friend. It’s the Renew 2 Zero-Gravity Massage Chair by Brookstone®. Feeling a little stiff? Sit down. Relax. Feel better? Good. Okay, back to work.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We have an HSA and a transit FSA!
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Diversity Program
Continuing Education stipend
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