Marketing Specialist (Americas)

| Chicago

Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description  

The Marketing Specialist will be a generalist role, will sit in the Americas team, and will work across multiple channels (digital, content, social, etc) and support our International Marketing efforts. This role is responsible for supporting the business to implement marketing campaigns and programs with the goal of increasing acceptance and cross-border volume while driving awareness of the Discover Global Network (Discover, Diners Club and Network Alliance cards). You will act as key marketing contact for a number of Acquiring, Net-to-Net and Franchise partners within the Americas region.

 

Develops wide variety of content marketing assets to be distributed across new and existing digital channels (owned and paid). This position works across multiple lines of business, helping to identify story line ideas that ladder up to overall company business priorities, that position company executives as thought leaders in the payments space, and promote new and existing products. Responsible for partnering internal and/or external business partners to implement strategies for growth. The role will support shared business goals by assisting in the development of the value proposition as well as the delivery of sales enablement materials and/or programs, which could include (but not limited to) brochures, presentations, signage, sales incentives, videos, events, digital marketing, and social media. In addition to the creation of collateral, this individual may be called to assist in the sell-in, presentation, and pitch of programs, etc. Responsible for leveraging shared assets, collateral, programs, resources, communications, etc. to help drive efficiency across Global Marketing.

 

Responsibilities 

· Assists in the development of marketing communications, collateral, and training, and executes the distribution to internal and external target audiences. Informs and develops content calendar (inclusive of online articles, social and web copy, as well as multimedia assets), based on knowledge of established business objectives, key initiatives and goals. Directs agency on delivering assets (articles, digital copy) that align with business objectives, incorporating messaging and marketing strategy requirements.

· Partners with key internal and/or external business partners and support shared business objectives

· Ensures editorial and factual accuracy of all content outputs, and manage approvals process before publishing on external-facing channels. Stays up-to-date on key business and industry trends and news to ensure content is informed by the latest developments in these areas.

· Assists manager in the development of value proposition, segmentation strategy, and performance metrics.

· Acts as the liaison with Analytics or equivalent to properly track, measure, and analyze campaign or program performance

· Assists with the creation of post campaign or program performance and results summary

· Ability to work with colleagues and partners in various time-zones; travel as needed (Approx. 25%)

 

Minimum Qualifications 

At a minimum, here’s what we need from you: 

· Bachelor's Degree in Arts, Social Sciences, Business, Information Technology, Mathematics, Statistics, Analytics or related field 

· 2+ years of experience in Business, Marketing, Communications, Public Relations, Integrated Marketing, Advertising, Sales, Customer Service, or related field 

· In lieu of a degree, 4+ years of experience in Business, Marketing, Communications, Public Relations, Integrated Marketing, Advertising, Sales, Customer Service, or related field 

 

Preferred Qualifications 

If we had our say, we’d also look for: 

· 4+ years of experience in Business, Marketing, Communications, Public Relations, Integrated Marketing, Advertising, Sales, Customer Service, or related field 

· Fluency and ability to conduct business in Spanish

· Understanding of Omni-channel payments value chain and concepts

· Working knowledge of E-commerce, Digital, Enablers and emerging technologies.

· Independent/can-do attitude

· Experience in international business and strong understanding of doing business with diverse cultures

· Ability to deliver clear communications to internal and external business partners/key stakeholders

· Strong client focus, relationship-building skills, and stakeholder management

· Project management, analytical, attention to detail and problem solving skills

· Confident in managing multiple business/time critical marketing projects and deadlines

· Solid presentation and communication skills to partners, including ability to influence others and collaborate with cross-functional teams

· High Proficiency in Microsoft PowerPoint, Word and Excel

#LI-BP1 #Remote

What are you waiting for? Apply today!

The same way we treat our employees is how we treat all applicants – with respect. Discover Financial Services is an equal opportunity employer (EEO is the law). We thrive on diversity & inclusion. You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Discover.

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Location

We're headquartered in the northwest suburbs of Chicago and have a downtown Chicago office known as “The 606.”

An Insider's view of Discover

What’s the vibe like in the office?

The cool thing about working at Discover is the wonderful collaborative environment we have and all the smart, talented and fun people we work with every day to continuously work on innovations.

Hiba

AWS Cloud Engineer

What does your typical day look like?

I enjoy working at Discover because I get to work with and collaborate with talented people who are passionate about what they do, and together we get to help others. We work constructively and cross-functionally to provide the best and newest products for our users and provide exceptional support for our customers!

Mandy

Project Manager, Advanced Analytics Platform

How does the company support your career growth?

There are two reasons I enjoy working at Discover. First, I enjoy the challenging and meaningful work. Second, my career path at Discover is mine to shape. My managers have supported me when I wanted to learn more and move within the company.

George

Senior Manager, Software Engineering

What is your vision for the company?

My vision of the company is that we create rewarding experiences in lives of our customers every day through analytics.

Kumar

SVP, CDO Advanced Analytics Platforms

What’s the vibe like in the office?

I love working at Discover because of how the company invests in its people and innovation. The environment is encouraging and the smart people around you makes it an amazing experience every day!

Brent

Director, Digital Analytics

What are Discover Perks + Benefits

Discover Benefits Overview

Start enjoying great benefits Day 1 — We support you with the same dedication we bring to all of our customers. Our comprehensive benefits package features first-class insurance, financial planning support and excellent perks designed to help you reach your goals and live a rich, healthy life.

Check out more of our amazing employee benefits at mydiscoverbenefits.com

Culture
Volunteer in local community
Discover’s business is built on helping people, and we invest in the community (Blessing Backpacks, Boys & Girls Clubs, Big Brothers/Sisters) to demonstrate our commitment to a brighter future.
Partners with Nonprofits
Friends outside of work
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
You can open a separate Health Care FSA (HCFSA) and contribute up to $2,650 tax-free from your paycheck to reimburse yourself for eligible out-of-pocket expenses.
Disability Insurance
Employees receive Short-Term Disability Insurance at no cost.
Dental Benefits
Discover offers two dental plan options — Standard and Premier — both are administered by MetLife.
Vision Benefits
Discover offers two vision plan options — Standard and Premier through VSP.
Health Insurance Benefits
Discover offers a variety of medical plans for you and eligible family members, so that you can choose the benefit plan that suits your needs.
Life Insurance
As a Discover employee, you receive Basic Life Insurance of one times your HWEE (up to $500,000) at no cost to you.
Pet Insurance
Purchase medical coverage at a discounted rate for your beloved family pet. The more pets you insure, the greater the discount.
Wellness Programs
Help balance your work and personal life with a wide variety of free and discounted resource and referral services including family and relationship counseling and financial guidance.
Onsite Gym
Discover has fitness centers and Weight Watchers® programs at all five major locations.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
You may elect to contribute 1% to 30% of your eligible base salary, commissions and bonus on a pre-tax basis, up to IRS limits every year.
401(K) Matching
Discover matches up to 6% of the pre-tax contributions you make to the 401(k) Plan.
Employee Stock Purchase Plan
The ESPP provides eligible employees with an opportunity to purchase shares of Discover common stock through payroll deductions at a 5% discount.
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Discover helps eligible employees and their families with the costs of adoption by reimbursing certain expenses.
Vacation & Time Off Benefits
Generous PTO
Discover has a Paid Time Off of 4 to 5 Weeks of paid time per year.
Paid Volunteer Time
Paid Holidays
Discover provides 7 paid holidays.
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
When you enroll in the Commuter Benefits Program at WageWorks, you’ll save on taxes on mass-transit passes, parking and other eligible expenses.
Company Outings
Game Room
Parking
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Discover provides tuition reimbursement and a full-ride bachelor's degree program for select online degree programs.
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Paid industry certifications
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