Marketing Technology Manager

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Bounteous is seeking a seasoned Marketing Technology Manager who provides project and solution design leadership by leveraging a technically focused base of previous experiences. This position is responsible for planning, leading, and delivering complex MarTech & Loyalty projects on time, within budget and with high quality. The Marketing Technology Manager will reside on the Customer Marketing Strategy team and act as a function that drives the collaboration with Loyalty Innovation, Enterprise Information Management (EIM), Loyalty IT and Digital Marketing to ensure that all project participants are effectively communicating and executing tasks as specified in the project plan, providing strategic guidance and recommendations.

Role and Responsibilities

  • Provides thought leadership to deliver creative and efficient technical solutions. 
  • Leads the development of strategic plans for projects of high business complexity
  • Works with architects to design business solutions by applying the right technology.
  • Works with Architects to transform business and client requirements into solutions design.
  • Oversees client/customer/vendor relations to ensure that service expectations are met or exceeded.
  • Understands client’s loyalty framework (Unified Customer Database, use of attributes, lists, tables, etc.) and how to leverage them to create the most efficient campaigns as possible.
  • Proposes and implements new processes to address errors, inefficiencies, or stay current with industry best practices.
  • Assists in establishing, enabling, and improving software development methodologies, procedures and policies.
  • Coaches and mentors individuals on the project teams and provides feedback on performance to their leaders.
  • Performs other duties as assigned

Preferred Qualifications

  • Bachelor's or master's degree in computer science, information technology, engineering, business administration or related field.
  • Deep understanding of Salesforce Marketing Cloud, and understands the capabilities of key marketing technologies and can quickly assess the applicability of commercial Salesforce technology. 
  • Ability to research, learn and provide insights & opinions on additional MarTech solutions.
  • Ability to discover and understand customer use cases, and provide guidance on relevant technology to enable future client goals.
  • Has foundational experience playing a contributing role in full cycle software delivery as a business analyst, developer or quality expert (previous development experience preferred).Understands, can participate in and lead solutions design.
  • Strong project management, leadership, and organization skills.
  • Microsoft Office including Word, Excel, Visio, Project, PowerPoint and Outlook.
  • Candidate must be thorough and detail-oriented.
  • Able to work on multiple priorities in a deadline-driven environment.
  • Must be able to remain calm in pressure situations and adapt quickly to change.
  • Must have the ability to work independently and with minimal supervision.
  • 3 – 5 years leading the project delivery of complex enterprise application systems, distributed applications, digital marketing systems, web applications or system integration solutions.
  • 3 – 5 years project leadership in a deadline-driven environment.
  • 2 – 3 years working with technology and business clients.
  • System and/or Business Analysis experience preferred.

#BI-Remote

#LI-Remote


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Research shows that women and other underrepresented groups apply only if they meet 100% of the criteria of a job posting. If you have passion and intelligence, and possess a technical knack (even if you’re missing some of the above), we encourage you to apply.


Bounteous is focused on promoting an inclusive environment and is proud to be an equal opportunity employer. We celebrate the different viewpoints and experiences our diverse group of team members bring to Bounteous. Bounteous does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other status protected under federal, state, or local law.


Bounteous is willing to sponsor eligible candidates for employment visas.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • CSSLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • RubyLanguages
    • SassLanguages
    • SqlLanguages
    • DrupalLanguages
    • MagentoLanguages
    • AEMLanguages
    • ReduxLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • Google AnalyticsAnalytics
    • FigmaDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • ShopifyCommerce
    • DrupalCMS
    • WordpressCMS
    • SalesforceCRM
    • Salesforce CPQCRM
    • Salesforce PardotCRM
    • Adobe CampaignLead Gen
    • SlackCollaboration
    • ZoomCollaboration

Location

The Bounteous flagship collaboration center is located in the heart of Ravenswood. This neighborhood is a stone's throw away from Wrigley Field, microbreweries, and boutiques. Our strategically-located global collaboration centers support hybrid team members while building face-to-face connections.

An Insider's view of Bounteous

What are some social events your company does?

My favorite events include a Summer in Winter themed party we held at the Studio, Peak, Peach and remotely all simultaneously. Those attending remotely, zoomed in with festive attire we sent in packages that included drinks/food/favors we had them on the big screen TV so they can view everyone and participate in games.

Markel Lewis

People Experience Advisor

How do you collaborate with other teams in the company?

Whether attempting to gain alignment, provide information, or have a difficult conversation, I feel it’s important to approach every situation with empathy. We may each have different priorities, but remembering there’s a human on the other side of the screen or affected by your decisions goes a long way toward fostering collaboration.

Catrina Ahlbach

Chief of Staff (Tech)

What are Bounteous Perks + Benefits

Bounteous Benefits Overview

Creating a remarkable team member experience goes beyond benefits and rewards – but let’s be honest, they matter. That’s why we’re committed to building a culture of growth, support, and belonging across our global community so amazing people (like you) can thrive every day. Being the best version of yourself is made possible with a healthy lifestyle. We cover 100% of your medical insurance premiums and 65% for any dependents. Choose from a variety of plan options for medical, dental, vision, life insurance, and more that suit yours and your family’s needs. In addition to your physical health, time away from work is important for your mental health. Our ‘Take What You Need’ paid time off policy empowers team members to balance business and personal demands in a healthy, flexible, and supportive way. As an added bonus, when summer rolls around you can get a head start to your weekend with Summer Fridays. As for your financial wellbeing, we offer 401(k) retirement plans through Charles Schwab with a contribution match up to 3% of your annual salary.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Relocation assistance
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

From day one your growth is encouraged and supported with mentorship and development opportunities. Learning & Development is a shared accountability among Team Members, Career Coaches, and the Organization. Your learning journey may include a mix of on-the-job experiences, networking exposure, and education opportunities. To further support career growth, team members are eligible for financial aid for ongoing training, courses, certification, and conference opportunities aligned with their role and the direction of their team.

You are empowered by belonging with an inclusive, people-first culture. Team member networks, our version of employee resource groups (ERGs), hold space for individuals and allies with shared identities, interests, and passions. Our resource groups celebrate communities of color, life as a working parent or caregiver, the LGBTQIA+ community, wellbeing, sustainability, and more.

Lastly, you’re encouraged to work how and where you perform best. We acknowledge that not everyone thrives with a 9 – 5; find a schedule that works for you while honoring team and client commitments.

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