Marketing Technology Manager
Bounteous is seeking a seasoned Marketing Technology Manager who provides project and solution design leadership by leveraging a technically focused base of previous experiences. This position is responsible for planning, leading, and delivering complex MarTech & Loyalty projects on time, within budget and with high quality. The Marketing Technology Manager will reside on the Customer Marketing Strategy team and act as a function that drives the collaboration with Loyalty Innovation, Enterprise Information Management (EIM), Loyalty IT and Digital Marketing to ensure that all project participants are effectively communicating and executing tasks as specified in the project plan, providing strategic guidance and recommendations.
Role and Responsibilities
- Provides thought leadership to deliver creative and efficient technical solutions.
- Leads the development of strategic plans for projects of high business complexity
- Works with architects to design business solutions by applying the right technology.
- Works with Architects to transform business and client requirements into solutions design.
- Oversees client/customer/vendor relations to ensure that service expectations are met or exceeded.
- Understands client’s loyalty framework (Unified Customer Database, use of attributes, lists, tables, etc.) and how to leverage them to create the most efficient campaigns as possible.
- Proposes and implements new processes to address errors, inefficiencies, or stay current with industry best practices.
- Assists in establishing, enabling, and improving software development methodologies, procedures and policies.
- Coaches and mentors individuals on the project teams and provides feedback on performance to their leaders.
- Performs other duties as assigned
Preferred Qualifications
- Bachelor's or master's degree in computer science, information technology, engineering, business administration or related field.
- Deep understanding of Salesforce Marketing Cloud, and understands the capabilities of key marketing technologies and can quickly assess the applicability of commercial Salesforce technology.
- Ability to research, learn and provide insights & opinions on additional MarTech solutions.
- Ability to discover and understand customer use cases, and provide guidance on relevant technology to enable future client goals.
- Has foundational experience playing a contributing role in full cycle software delivery as a business analyst, developer or quality expert (previous development experience preferred).Understands, can participate in and lead solutions design.
- Strong project management, leadership, and organization skills.
- Microsoft Office including Word, Excel, Visio, Project, PowerPoint and Outlook.
- Candidate must be thorough and detail-oriented.
- Able to work on multiple priorities in a deadline-driven environment.
- Must be able to remain calm in pressure situations and adapt quickly to change.
- Must have the ability to work independently and with minimal supervision.
- 3 – 5 years leading the project delivery of complex enterprise application systems, distributed applications, digital marketing systems, web applications or system integration solutions.
- 3 – 5 years project leadership in a deadline-driven environment.
- 2 – 3 years working with technology and business clients.
- System and/or Business Analysis experience preferred.
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Research shows that women and other underrepresented groups apply only if they meet 100% of the criteria of a job posting. If you have passion and intelligence, and possess a technical knack (even if you’re missing some of the above), we encourage you to apply.
Bounteous is focused on promoting an inclusive environment and is proud to be an equal opportunity employer. We celebrate the different viewpoints and experiences our diverse group of team members bring to Bounteous. Bounteous does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other status protected under federal, state, or local law.
Bounteous is willing to sponsor eligible candidates for employment visas.