Mobile Marketing Manager
You know that feeling you get the day after you say the most amazing concert of your life? Or that time you witnessed an epic game and retold the story for years afterwards? Working at Vivid Seats feels like that every day. We connect people to the live events of their dreams, scoring them the best seats at the best prices. We innovate to bring them more than just a chair. We create memories that last a lifetime. Many of our employees are musicians, sports nuts, and theater nerds, and our goal is to wow our customers and be the most loved brand in ticketing. The truth is, most people don't have a strong preference where they get their tickets, but Vivid Seats is changing the game. Vivid Seats is already the largest independent online ticket marketplace, sending tens of millions of fans to live events. But we're just getting started. Are you up for the challenge?
As the Mobile Marketing Manager, you will assist our marketing team by owning the Vivid Seats mobile app P&L, while also identifying and executing mobile partnerships, driving app downloads, managing reporting and creating the ultimate mobile customer experience. You will develop, identify and manage comprehensive mobile marketing campaigns that drive mobile app adoption, improve the customer experience and identify mobile consumer optimization opportunities.
You will wake up every day obsessed with finding new channels and new ways for driving mobile app engagement and making the Vivid Seats App the #1 mobile app for ticketing. You need to have creative approaches that drive customers to choose the Vivid Seats app as their ticket purchasing platform of choice. With your deep mobile marketing experience and natural ability to hustle, you will wrangle your far-flung ideas into a proprietary mix of high-performing mobile growth channels and opportunities. Since live events are local by nature, you will get the chance to become an expert in what sport games, concerts and other live shows are the most exciting in every local market. We will look to you to create mobile marketing strategies and messaging that drive orders and mobile app downloads in priority markets with opportunity for growth.
To be successful, you'll need:
- BA in Marketing, Advertising, Communications, or another quantitative field
- At least 3-5 years of mobile marketing experience, specifically promoting and driving app downloads and B2C sales through mobile
- Strong analytical mindset with the ability to manipulate and interpret program performance data with outstanding Excel skills
- Experience working with and growing affiliates
- Strong relationship background and focus
- Excellent project management skills
- Strong written and verbal communication skills - ability to clearly communicate results, key learnings, areas of opportunities for programs
- An intense attention to details such as billing, contract terms, commissions, etc.
- Proven understanding of how Mobile and social work together to drive customer adoption
- Extensive knowledge of Microsoft office products including Power Point and Excel
- Creativity, fearlessness and an unwavering commitment to putting the customer first, elevating your team and ownership over outcomes
What We Offer:
Vivid Seats is the largest independent online ticket marketplace, sending tens of millions of fans to live events. Experiences Matter- which is why we continue to grow year over year. Working at Vivid Seats provides an opportunity to scale our best in class platform, allowing our fans to sit closer and see more.
At Vivid Seats, you will have the opportunity to work with the flexibility and speed of a startup; while operating at massive, profitable scale. We keep our teams lean, allowing each and every employee direct accountability to creating a positive ticket buying experience. We are relentless and move quickly to release new features and content to our applications. Good ideas are heard and implemented, and hard work rewarded. Being a part of our team means having the ability to drive impact and own the innovation that connects our tens of millions of unique monthly users to the memorable experiences that only live events create.
We are passionate about creating memorable experiences for our fans and the best in class experience for our employees. Vivid Seats offers competitive compensation levels, individual and team-based bonus opportunities, generous benefits package and Flex PTO policy plus a variety of workplace perks. The most exciting one: We offer our employees $100 worth of credits each month to spend on Vivid Seats tickets along with promotional discounts. At the heart of it, we are all fans of great live events. We want to help you get there more often.
111 N Canal Suite #800
Chicago, IL 60606