Vivid Seats
Chicago, IL
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Marketing//

Performance Marketing Specialist

Vivid Seats
| Chicago
https://app.jobvite.com/CompanyJobs/Careers.aspx?k=Apply&j=osyWbfwR&c=qnFaVfwR&s=BuiltInChicago
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The Opportunity
As the Performance Marketing Specialist, you'll have the opportunity to join a thriving and growing Paid Search team that is comprised of talented people while giving you the tools to develop your career. You will be given a unique opportunity to work on one of the industry's largest and most complex Paid Search accounts, allowing you to gain experience that is unmatched within the digital marketing industry!

Responsibilities 

  • Contribute to the growth of Paid Search campaigns along a constantly changing live event calendar by conducting keyword research, creating compelling ad copy, implementing new campaigns and ad groups, suggesting areas for potential testing, and performing daily optimizations. 
  • Perform ad hoc analysis on campaigns and outline appropriate next steps. 
  • Identify trends and patterns in campaigns and assist in brainstorming optimization opportunities. 
  • Develop timely and accurate reports focused on performance of campaigns, tests and strategies. 

To be successful, you'll need   

  • Strong analytical mindset with the ability to interpret and manipulate campaign performance data using Microsoft Excel 
  • Must be able to prioritize tasks in a fast-paced environment along with the ability to accept interruptions as part of the routine 
  • Proactive, energetic and optimistic disposition; strives to learn new skills and share knowledge with a team
  • Self-starter approach to work, with an eagerness to consistently meet and exceed objectives and a willingness to take on additional responsibility 
  • Strategic and creative thinking; always focused on innovative and measurable solutions 
  • Resourceful with exceptional attention to detail 
  • Outstanding organizational skills and the ability to handle multiple projects simultaneously while meeting deadlines 
  • Team-driven mentality with intrinsic desire to learn from and support managers and peers 
  • Creativity, fearlessness and an unwavering commitment to putting the customer first

What We Offer
Vivid Seats is the largest independent online ticket marketplace, sending tens of millions of fans to live events. Experiences Matter- The importance of them is expanding rapidly as the industry continues to grow year over year. Working at Vivid Seats provides an opportunity to scale our best in class platform, allowing our fans to sit closer and see more.
At Vivid Seats, you will have the opportunity to work with the flexibility and the speed of a startup while operating at massive, profitable scale. We keep our teams lean, giving every single employee direct accountability to creating a positive ticket buying experience. We are relentless and move quickly to release new features and content to our applications daily. Your ideas are heard and implemented, your hard work rewarded. Being a part of our team means that you have the ability to drive impact and own the innovation that allows us to connect our tens of millions of unique monthly users to the memorable experiences that live events create. 
We are passionate about creating memorable experiences for our fans and the best in class experience for our employees. Vivid Seats offers competitive compensation levels, individual and team-based bonus opportunities, generous benefits package and Flex PTO policy plus a variety of workplace perks. The most exciting one: We offer our employees $100 worth of credits each month to spend on Vivid Seats tickets along with promotional discounts. At the heart of it, we are all fans of great live events. We want to help you get there more often.

Location
111 N. Canal Street #800
Chicago, IL 60606 
#LI-MD1

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Vivid Seats
Performance Marketing Specialist
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Where we are

Located in the Loop near major transportation lines including Ogilvie and Union stations, as well as the Brown, Purple, Green, and Blue CTA lines

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • JSFFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • JSPFrameworks
    • DockerFrameworks
    • KubernetesFrameworks
    • AWSFrameworks
    • AuroraFrameworks
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    • PandasFrameworks
    • JuliaFrameworks
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
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    • ConfluenceManagement
    • JIRAManagement
    • Constant ContactEmail
    • MailChimpEmail
Melody McManus
Vice President, Product and User Experience
Speedy Delivery
Designing show-stopping solutions
As a live events fan herself, McManus is passionate about her work. She and her team recently redesigned the Vivid Seats app to provide the best and most personalized user experience, including the ability to more easily browse and discover events. It's no easy feat to deliver sleekly designed products quickly for a marketplace of this scale. However, her team does it daily.
We power our buyers, sellers, and internal customers by providing products that enable them to efficiently manage supply, purchase tickets, and provide best-in-class customer service across our entire product suite.
Melody McManus
Vice President, Product and User Experience
Pinal Soni
Engineering Manager
Tools for success
Lots of demand means lots of support
Soni has a front-row seat when it comes to building and maintaining the platform. With the sheer amount of traffic on Vivid Seats, Soni and his team must create solutions that can quickly be tested and iterated on — not to mention perform flawlessly. The stakes are high at all stages, but employees are set up for success: learning and development programs, workshops, conferences and hackathons all sharpen engineers' skills.
We’ve built a culture where everyone owns and contributes to software testing and the quality of our products throughout the development process.
Pinal Soni
Engineering Manager
Vanessa Flores
iOS Engineer
Explore the stack
Dive into all kinds of tech
Like everyone at Vivid Seats, Flores isn’t stuck working solely on one kind of project. While she started as an iOS engineer, she mixes it up by occasionally lending a hand to other teams working on the Android app or the back end. The freedom to be flexible in the type of work being done creates a dynamic workplace for engineers that keeps stagnation at bay, encourages curiosity and keeps their full-stack skills sharp.
If you’re someone who enjoys exploring new tech, Vivid Seats is a great place for that. At the end of each sprint, all of our engineers have the freedom to delve into a new tool or service that they think might be beneficial.
Vanessa Flores
iOS Engineer
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What are Vivid Seats Perks + Benefits

Vivid Seats Benefits Overview

We make it easier for you to give it your all. While you are transforming the live event industry, we will take care of you and people who matter to you.
We've got you cover with a variety of Health, Dental and Vision packages to help fit your needs; 100% Employer Paid Life Insurance, AD&D and EAP; STD and LTD.
One of the most competitive 401 (k) programs on the market.
Continuing education opportunities and rewarding performance incentives
PTO, Maternity and Paternity policies that afford you the flexibility to take planned time off as needed.
In-office happy hours, holiday and summer events, company-sponsored sports leagues, catered lunches.
Stocked kitchen with healthy snacks!

Culture
Volunteer in local community
Committed to partner with organizations and causes that are important to our employees and our communities.
Partners with Nonprofits
Corporate Social Responsibility is important to us - we have a team dedicated to leading these efforts both in a local and national scope.
Friends outside of work
Eat lunch together
Intracompany committees
Vivid Cares, Vivid Cleats, the FUN Committee are just a few examples of how we partner to execute initiatives that are important to our employees!
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Employees trained on best practices supporting data-driven decisions - starting with recruiting and hiring.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

We offer discounts on tickets to attend your favorite events along with great health insurance plans with healthy employer subsidies, and pre-tax commuter benefits. . We host catered lunches and regular happy hours to recognize birthdays and celebrate successes. Our corporate office provides a fully paid in-building gym membership for your morning yoga or lunchtime run. For those with strong balance skills, we also have treadmill and bike desks!

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Vivid Seats Jobs in Chicago
9

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Inbound Sales Associate - Nights

Vivid Seats
Chicago
5 days ago
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+55
Our Inbound Sales Associates handle sales for events all around the country. Whether it be a super fan living a lifelong dream of going to the Big game, a family experiencing the next hit on Broadway, or a group of friends seeing their favorite band live, our sales team is here! Our Inbound Sales Associates take inbound calls from fans (that's right no cold calling). The goal is to close every call with a sale and to ensure our customers get the perfect tickets every time! 

Accounting Analyst

Vivid Seats
Chicago
5 days ago
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+55
The Opportunity As a Accounting Analyst, you will support our growing marketplace and our company's financial operations. You will be personally responsible for assignments critical to the success of the accounting team, including reconciliations of marketplace activity, tracking receivables and payables and expense categorization. You will work across the company to ensure the highest level of service for our buyers, sellers, partners and

Senior Performance Marketing Specialist

Vivid Seats
Chicago
1 week ago
save job
+55
As the Senior Performance Marketing Specialist, you'll have the opportunity to join a thriving and growing Paid Search team that is comprised of talented people while giving you the tools to develop your career. You will be given a unique opportunity to work on one of the industry's largest and most complex Paid Search accounts, allowing you to gain experience that is unmatched within the digital marketing industry!

Inbound Sales Associate - Days

Vivid Seats
Chicago
1 week ago
save job
+55
Our Inbound Sales Associates handle sales for events all around the country. Whether it be a super fan living a lifelong dream of going to the Big game, a family experiencing the next hit on Broadway, or a group of friends seeing their favorite band live, our sales team is here! Our Inbound Sales Associates take inbound calls from fans (that's right no cold calling). The goal is to close every call with a sale and to ensure our customers get the perfect tickets every time! 

Lead IT Engineer

Vivid Seats
Chicago
1 week ago
save job
+55
As a Lead IT Engineer, you will lead the design and implementation of critical IT services across Vivid Seats' offices and cloud environments. This is a hands-on position that will tackle some of our most difficult challenges scaling and transforming our infrastructure foundation to enable and secure a modern workforce's needs. You'll work with stakeholders across the company to identify needs, architect solutions, and lead projects. As the technical subject matter expert on your team, you'll also be tasked with mentoring engineers, defining best practices for an agile operations team, and challenging the team to continuously improve. 

Director, Product Management

Vivid Seats
Chicago
1 week ago
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+55
As Director, Product Management, you will report directly into the Vice President of Product and User Experience and have a team of Product Managers across multiple business lines reporting directly to you. Therefore, joy in growing and developing a team is a must. You will bring your track record of successful execution and product strategy to our fast-paced Agile environment. You will quickly assess situations and make recommendations for key decisions. You will also be responsible for ensuring all teams are aligned on priorities as well as communicating out to the broader organization on those priorities. Above all, you will spend your days obsessed with our users, viewing every decision through hyper customer centricity lenses and ensuring that we champion to the best decision.

Product Analyst / Sr. Product Analyst

Vivid Seats
Chicago
2 weeks ago
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+55
Our ideal candidate is an innovative, flexible, on-your-feet problem solver who has a track record of successful execution and product strategy. You are comfortable working in a fast-paced environment and can quickly assess situations and make recommendations for key decisions. You will have end-to-end product ownership of a product line, responsible for setting the strategy, researching and deeply understanding customer needs, defining and prioritizing the roadmap, and delivering the product to market. Most importantly, you are able to deliver outstanding results, quickly, with high quality and have exceptional communication skills (able to speak the language of end-users, management, design, and development).

Director of Engineering

Vivid Seats
Chicago
2 weeks ago
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+55
As the Director of Engineering, Marketplace Services, you will oversee the engineering talent and technical strategy for multiple domains and technical areas focused on our business services and APIs. This role will be directly responsible for systems supporting order management, shopping, customer support and fulfillment. There are currently three development teams under this role with plans to add a fourth as we continue to scale. We are looking for a leader who is passionate about people and technology and who has a proven record of scaling engineering teams and systems. 

Performance Marketing Specialist

Vivid Seats
Chicago
3 weeks ago
save job
+55
As the Performance Marketing Specialist, you'll have the opportunity to join a thriving and growing Paid Search team that is comprised of talented people while giving you the tools to develop your career. You will be given a unique opportunity to work on one of the industry's largest and most complex Paid Search accounts, allowing you to gain experience that is unmatched within the digital marketing industry!