Senior Director, Enterprise Internal Communications at Walgreens

| North Suburbs
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Responsible for the development and execution of the overall internal communications strategy for the Walgreens brand, and leader of Walgreens enterprise internal communications team. Works cross-functionally and collaboratively to develop Walgreens communications and Walgreens values consistent with Corporate vision and strategy. Develops best practices and is responsible for the strategy and implementation of KPIs to enable continuous improvement in the enterprise internal communications function.
  • Works with the senior Executive team to provide them with communications leadership, coaching on personal communications styles and create content for their key internal communications. Leads support for Walgreens change programs, by creating appropriate communications for the senior leadership team that support their growth and profit goals. Identifies and develops innovative solutions on communication channel strategies. Ensures the vision, strategy, objectives and transformation activities are understood through appropriate messaging enabling the workforce to contribute effectively.
  • Develops and leads communications processes and content for corporate level organizational announcements and organization changes. Works in close partnership with HR and other stakeholders to develop a vibrant leadership community by organizing events, improving communication tools, increasing internal engagement initiatives and positioning Walgreens as an employer of choice.
  • Partners with HR on the evolution and development of Walgreens values, the corresponding behavioural framework and works with management to create a shared culture within Walgreens. Develops corporate level communications strategy with a focus on strategic HR projects such as corporate restructures, strategic outsourcing and pensions.
  • Leads the strategy for the data gathering and presentation process, setting up appropriate KPIs to ensure continuous improvement in the communications function. Oversees and manages all relevant email templates, intranet pages, bios, etc. ensuring alignment with the Global Communications Strategic Vision and updated concurrently with strategic changes. Leads and invigorates the delivery of harmonised publications across the group.
  • Developing best practice for Walgreens internal communications ensuring it is in line with global standards of excellence as part of the internal communications work-stream within the new shared services platform.
  • With the support of the shared services platform, lead the development of the Intranet site, including business case development, stakeholder, budget and agency management and develop KPIs to measure its success.

An Equal Opportunity Employer, including disability/veterans

Walgreens Boots Alliance (Nasdaq: WBA) is a global leader in retail and wholesale pharmacy, touching millions of lives every day through dispensing and distributing medicines, its convenient retail locations, digital platforms and health and beauty products. The Company has more than 100 years of trusted healthcare heritage and innovation in community pharmacy and pharmaceutical wholesaling.

WBA is the largest retail pharmacy, health and daily living destination across the U.S. and Europe. WBA is one of the world’s largest purchasers of prescription drugs and many other health and wellbeing products. The Company’s size, scale, and expertise will help position us to expand the supply of, and address the rising cost of, prescription drugs in the U.S. and worldwide.

Including through its equity method investments, WBA:


is present in more than 25* countries

employs more than 440,000* people

has more than 18,750* stores in 11* countries

has one of the largest global pharmaceutical wholesale and distribution networks, with more than 400* distribution centers delivering to more than 240,000** pharmacies, doctors, health centers and hospitals each year in more than 20* countries.

The Company’s portfolio of retail and business brands includes Walgreens, Duane Reade, Boots and Alliance Healthcare, as well as increasingly global health and beauty product brands, such as No7, Soap & Glory, Liz Earle, Botanics, Sleek MakeUP and YourGoodSkin.

WBA’s purpose is to help people across the world lead healthier and happier lives. The Company is proud to be a force for good through its contributions to healthy communities, a healthy planet, an inclusive workplace and a sustainable marketplace. Our businesses have been recognized for their Corporate Social Responsibility. Walgreens was named to FORTUNE*** magazine’s 2019 Companies that Change the World list and Boots UK was recognized as Responsible Business of the Year 2019-2020 by Business in the Community.

The Company is included in FORTUNE's 2019 list of the World’s Most Admired Companies and ranked first in the food and drugstore category. This is the 26th consecutive year that WBA or its predecessor company, Walgreen Co., has been named to the list.

Basic Qualifications

  • Willing to travel up to 15% of the time for business purposes (domestically and/or internationally).Bachelor's degree and at least 8 years of progressively responsible experience working within an in-house communications function with a global organization and/or in an agency OR a High School diploma/GED and at least 11 years of progressively responsible experience working within an in-house communications function with a global organization and/or in an agency.
  • Experience leading the delivery of internal communications component of Group engagement programs.
  • Experience developing a communications strategy for the C-Suite executives and broader leadership teams based on the implementation of a best in class feedback gathering and reporting process.
  • Experience leading and driving results on strategic internal projects, driving collaboration between internal departments and external working groups.
  • At least 5 years of direct leadership, indirect leadership and/or cross-functional team leadership.
  • At least 5 years of experience contributing to financial decisions in the workplace.

 

Preferred Qualifications

  • Bachelor's degree in English, Communications or related field and at least 10 years of progressively responsible experience working within an in-house communications function with a global organization and/or in an agency OR a High School diploma/GED and at least 14 years of progressively responsible experience working within an in-house communications function with a global organization and/or in an agency.
  • Master's degree OR MBA
  • Fluency in French, Italian, German and/or Chinese

 

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Technology we use

  • Engineering
  • Product
    • .NETLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • MVCLanguages
    • AngularJSFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • HBaseDatabases
    • HiveDatabases
    • Maria DBDatabases
    • OracleDatabases
    • RedisDatabases
    • SQLiteDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • Aha!Management
    • BasecampManagement
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • TrelloManagement

Location

Developed and diverse suburb in N.Chicago. Opening our new Tech Office downtown at the Old Chicago Post Office in January 2020!

An Insider's view of Walgreens

What’s the vibe like in the office?

You can expect to be challenged, every day. You can also expect an extraordinarily diverse environment of collaborative professionals who are putting their talents together to fulfill the vision and mission. There are plenty of opportunities to make an impact, to grow and to learn with the team. The future of Technology is bright at Walgreens!

Carlos

Director, RunOps

What does your typical day look like?

I'm a part of the product management team where I oversee the development of complex products. A typical day for me involves juggling multiple product lines, I could easily find myself working with designers to craft mockups, defining requirements for developers, tracking development processes, or running usability tests to drive product forward.

Katrina

Sr. Business Analyst

What makes someone successful on your team?

I think the most successful individuals are those who possess two key skills 1) the ability to quickly learn and synthesize information and 2) the ability to adapt to constantly changing challenges. Given the extremely complex nature of our industry,

Emmanuel

Sr. UX Designer

How do you empower your team to be more creative?

In Rx Engineering, we are building the largest pharmacy software product suites in the industry. Innovation and quality is our DNA. We nurture through our “COOL” culture to build curiosity in new solution. We are challenged and fascinated with courage every day about this engineering journey which will change our customers’ life.

Ronnie

Director – Solution Engineering & QE

How do your team's ideas influence the company's direction?

We are faced with a host of rapid changes occurring in the healthcare and retail landscapes.. To make the most of these changes, Walgreens is adapting to the fast moving technology world of today and is committed to deploying cutting edge solutions to support our business and customers.

Doug

Senior Product Manager, Pharmacy and Retail Operations

What are Walgreens Perks + Benefits

Walgreens Benefits Overview

Walgreens offers a wide variety of benefits to eligible team members designed to support your physical, financial, and emotional well-being while helping you balance work and life. In addition to company-paid life insurance and voluntary life & personal accident insurance, the benefits below are available to our team members. To learn more visit https://jobs.walgreens.com/benefits.

Culture
Volunteer in local community
Walgreens is proud to be a Corporate Social Responsibility leader, setting the pace on some of the most important issues of our day, and our IT and digital teams are no exception.
Partners with Nonprofits
Money raised through Red Nose Day supports programs that keep children safe, healthy and educated in America and around the world.
Friends outside of work
Eat lunch together
Intracompany committees
To learn more visit https://jobs.walgreens.com/it-culture
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Every day, in a multitude of ways, the foundational principles of integrity, respect and fair dealing embraced by our founder Charles R. Walgreen inspire us.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Walgreens employees can contribute up to $500 annually to their FSA.
Disability Insurance
Disability insurance covers 6 weeks at 100% base pay, 6 weeks at 50% base pay. 50% benefit may be supplemented by PTO, frozen sick, or frozen vacation.
Dental Benefits
For dental coverage, you may choose from four plan levels ranging from a basic-only option to those with orthodontia and other major service coverage.
Vision Benefits
There are three levels of benefits for vision coverage ranging from an exam-only discount option to an enhanced PPO with both in and out-of-network benefits.
Health Insurance Benefits
You have access to competitive coverage options through the Benefits Support Center, which is the Walgreens private corporate exchange.
Life Insurance
Benefit-eligible team members are eligible for company-paid term life insurance at a benefit equal to: • 1.5 times annual base salary and $25,000 for all other hourly-paid team members
Wellness Programs
Onsite Gym
Team workouts
Walgreens team fitness initiatives include Sponsored race teams like the JP Morgan Chase Run.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Walgreens provides employees with a 401(k) matching plan called the Walgreen Profit Sharing Plan. After completing one year, we match 4% of contributions $1 for $1.
Employee Stock Purchase Plan
After 90 days of service and an average of 20 hours worked per week, you are eligible to purchase WBA stock at a 10% discount off market value.
Performance Bonus
You are eligible for a corporate bonus subject to approval by the Board of Directors (unless you are covered under another bonus program).
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Remote Work Program
Our remote work program includes work from home. Work remotely 2 days per week and/or work remotely on occasion as needed.
Family Medical Leave
Vacation & Time Off Benefits
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
The Transportation Benefit Plan allows you to save money by paying for your transportation and parking needs with before-tax dollars and payroll deductions.
Game Room
Parking
Professional Development Benefits
Lunch and learns
Renewal host weekly Lunch and Learns on topics selected by our team.
Promote from within
Customized development tracks

Additional Perks + Benefits

Walgreens offers a wide variety of benefits to eligible team members designed to support your physical, financial, and emotional well-being while helping you balance work and life. To learn more visit https://jobs.walgreens.com/benefits.

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