Senior E-Business Specialist at Discover
Discover. A brighter future.
With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.Job Description
Responsible for planning, operational execution, publishing, and delivery of digital content updates across Discover's digital channels, including web, e-mail, and mobile for a wide array of business partners. Works on initiatives supporting product launches, content optimization, and testing of different creatives. Partners with technology, marketing business partners, and design agencies to define and develop ongoing requirements for presentation templates, style sheets, and content. Requires consistent collaboration with multiple stakeholders within the company to foster synergies across departments and extend the content management standards across the enterprise.
Assists in Operational Risk event troubleshooting and reporting as required by Compliance.
Provides subject matter expertise to internal and external business partners on execution requirements and processes to assist in campaign planning. Measures progress of projects within the workflows and problem-solve with business partners to meet milestones and strategically support ongoing digital projects, maximizing speed to market.
Gathers, documents, and communicates business requirements for digital messaging campaign execution in the email, push, and text channels with attention to detail and accuracy. (In some instances, may require HTML coding of assets). Iterative work on workflows and data capture templates, increasing their impact and efficiency over time, using content-management platforms (TeamSite).
Problem-solves and assists in executing process/functionality enhancements to drive faster speed to market, operational efficiency, and cost reduction. Identifies, researches, and defines new initiatives driven by feedback from customers and business partners.
At a minimum, here’s what we need from you:
Bachelor's Degree in Marketing Finance, Business, or related field
2+ years of experience in Marketing, Digital Marketing, or related field
In lieu of a degree, 6+ years of experience in Marketing, Digital Marketing, or related field
Strong understanding of HTML and Cookies
Strong MS Excel skills
Experience with an enterprise-class web-content management system
If we had our say, we’d also look for:
2+ years of experience in Financial Services, Client Service, Digital User Experience, or related field
Conceptual understanding for AJAX, JAVA/JSP, SEO, XML, and basic database design
Understanding of XSLT scripting language
Understanding of RESTful scripting language
Familiarity with Agile and Waterfall methodologies
Design and usability training
Experience in Jira, Adobe Target and Workfront
What are you waiting for? Apply today!
The same way we treat our employees is how we treat all applicants – with respect. Discover Financial Services is an equal opportunity employer (EEO is the law). We thrive on diversity & inclusion. You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Discover.