Content Designer

| Hybrid
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About Morningstar
Morningstar brings inspired problem solvers together with one goal in mind-to help investors reach their financial goals. At our core, we're one of the world's top investment research and data companies. But where we set ourselves apart is how we use that data and research to serve a diverse range of users. Our investment data and research enable us to deliver analytics and insights with a purely independent view, and then we leverage the latest in technology and design to deliver an array of solutions that best meet our users' needs. This foundation of research, data, technology, and design uniquely positions us to provide a more complete set of services to investors all around the world-ultimately helping people make better decisions about their money, or the money they manage for millions of people all over the world.
Our design culture
The Morningstar design team is dedicated to creating thoughtfully designed financial products and services so that people across the world can make the best investing decisions for themselves and their clients. We synthesize complex financial information into experiences that empower our users to deliver better outcomes. The design organization is made up of several disciplines-visual, UX, communications, content, and research-united to help each other, and the whole company, grow. We're always seeking designers who are motivated, are driven to deliver user-centered outcomes, and are equally committed to craft and compassion.
The role
Morningstar is looking for a content designer to create content experiences for our Individual Investor group. You'll be responsible for writing, testing, and evolving content for both product and marketing touchpoints. You'll also be an advocate for thoughtful, clear content as we grow our content practice.
We're looking for someone who's:

  • Passionate about solving problems with well-crafted content
  • Able to think about content holistically across product and marketing experiences so we're telling a cohesive story from end to end, not just individual parts
  • Comfortable writing for different touchpoints-from microcopy and UI components to emails, user guides, and online ads-and pivoting from one type of writing to another
  • Eager to master complex information and translate it to experiences that resonate with our users
  • Dedicated to solving the right problem, not just crafting the right words
  • Deeply collaborative and can bring teams and people together to solve problems


Basic qualifications:

  • 3+ years of experience writing for product (mobile and/or web) and marketing experiences
  • A background in content strategy, UX writing, content design, copywriting, or similar writing experience
  • Experience using usage data, user research, or user feedback to make content decisions
  • Experience working with user-centered design
  • Experience working with design systems and style guides
  • Examples of your work that showcase how you use content to solve problems in product UI and user-facing experiences such as emails, user education, and landing pages


Responsibilities:

  • Write and edit copy for product and marketing experiences, including UI components, user guides, emails, marketing pages, and other content across the Individual Investor group
  • Work with product designers, engineers, and colleagues in product and marketing to understand user and business requirements and craft clear, relevant copy that addresses those needs
  • Partner with colleagues to conduct, analyze, and socialize user research and feedback so we can better understand the needs of our users
  • Communicate your copy decisions to teammates and stakeholders, actively seek feedback, and provide feedback for others
  • Help the content team further define content guidelines, best practices, and the voice and tone of our product and marketing experiences
  • Advocate for content and its role in solving user and business needs


How to apply:
Please include a portfolio of work that you're most proud of, so you can tell stories about your experience and the impact you've had. We're interested in the designs you've created and want to understand how you work with a team to solve problems.
Morningstar employees are required to be fully vaccinated or submit to regular testing to work in any office. Morningstar's vaccine policy may be modified to comply with evolving legal requirements and other changing circumstances.
001_MstarInc Morningstar Inc. Legal Entity

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Technology we use

  • Engineering
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • D3JSLibraries
    • ReactLibraries
    • ASP.NETFrameworks
    • Backbone.jsFrameworks
    • Ember.jsFrameworks
    • ExpressFrameworks
    • FlaskFrameworks
    • Node.jsFrameworks
    • PlayFrameworks
    • SpringFrameworks
    • MariaDBDatabases
    • MemcachedDatabases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • PostgreSQLDatabases

Location

22 W. Washington , Chicago, IL 60602

An Insider's view of Morningstar

What does your typical day look like?

Every day is a little different. Our team is focused on POC (Proof of Concepts). My work involves problem-solving, development and software design. I work on the Data collections team, currently most of this involves, on a high level, automating the process currently used to collect data from raw sources through Machine Learning.

Upasna

Software Engineer, Data Collections - AI R&D

How does the company support your career growth?

We believe in promoting from within, based on previous impact to the team. Whenever possible, we will stretch our employees to take on expanded roles that aligns with the career progression they are interested in.

Jeff

Head of Technology and Product

What are Morningstar Perks + Benefits

Morningstar Benefits Overview

At Morningstar, your contributions have meaning and can drive change. Across our 27 offices worldwide, we’ve invested in fostering a community where talented, driven people can grow. Our entrepreneurial spirit and uncompromising ethics guide everything we do. It’s all in the name of empowering investors. Morningstar is proud to offer a comprehensive benefits package to eligible, full-time employees in the United States who work a minimum of 30 hours per week. Our benefits are designed to invest in your -- and your family's well-being, including investments in your health and financial future.

Culture
Volunteer in local community
Morningstar encourages our colleagues to become involved in their communities, by providing paid time off for volunteer activities.
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Morningstar provides employees with a flexible work schedule that includes Summer hours, Work from home, Flexible start and end times.
Remote work program
The safety of our employees is very important to us. We have been operating remotely due to COVID-19.
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Morningstar encourages unconscious bias training for all employees, especially managers and hiring personal. We believe that by raising awareness of bias we can decrease its effects.
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Morningstar offers two Flexible Spending Accounts (FSA)— one for healthcare expenses and one for dependent care expenses. You may enroll in both $ determine the contribution amount.
Disability insurance
Dental insurance
Our dental plan covers 100% of preventive services, 80% of basic services, and 50% of major services.
Vision insurance
With Morningstar's vision benefits you can get an annual eye exam with an in-network provider with just a $10 copay.
Health insurance
Morningstar continues to offer the choice of two medical plans—the Savings Plan and the Classic Plan. Both are administered by Blue Cross and Blue Shield of Illinois (BCBS).
Life insurance
Morningstar offers 4 tiers of life insurance that offer varying benefits. Basic Life insurance is equal to 1 times an employee's annual salary.
Wellness programs
Mental health benefits
Our insurance covers 80% on in-network mental health services. Our Employee Assistance Program provides no-cost, confidential, 24-hour counseling on a wide variety of issues.
Financial & Retirement
401(K)
Take advantage of a number of Morningstar tools to help you manage your 401(k) account and your finances, including Morningstar Retirement Manager, available to you at no cost.
401(K) matching
Morningstar provides employees with a 401(k) matching plan managed. We match $0.75 for every dollar contributed, up to a maximum of 7% of employee pay contributed to the plan each pay period.
Company equity
Morningstar’s global employee equity benefit, Shared Ownership, enables you to take a portion of your bonus payout and exchange it for RSUs, with Morningstar providing an additional 50% match.
Employee stock purchase plan
Colleagues who exceed their performance goals substantially may be eligible for Impact RSU Awards as an additional reward on top of their cash bonus/commission award.
Performance bonus
Charitable contribution matching
Morningstar's Matching GIfts program will match your charitable giving up to the local currency equivalent of $500 USD per calendar year.
Child Care & Parental Leave Benefits
Childcare benefits
Morningstar offers the option of in-home child and elder care, in addition to the existing day care center back-up care benefit.
Generous parental leave
Morningstar has a global minimum of 6 weeks paid time-off to bond with new family members. This benefit applies to all individuals equally, including birth mothers, fathers, adoptive parents.
Family medical leave
Eligible employees may take up to 12 weeks of job-protected, unpaid leave per year for certain specified reasons, and up to a total of 26 workweeks of leave to care for a family member.
Adoption Assistance
We reimburse up to 80% for eligible adoption expenses, up to $4,000 per adoption, in addition to a minimum of 6 weeks paid time off.
Return-to-work program post parental leave
Company sponsored family events
Morningstar sponsors family oriented events Annually.
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Our employees receive 2 days per year of paid volunteer time.
Sabbatical
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Fitness stipend
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Compensation at Morningstar is more than a salary. It’s about making positive contributions to both life and work. We give our diverse workforce the choice and flexibility they need to maintain their health, retirement plans, time, and professional growth.

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