Company Description

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®
 
We're looking for people who are ready to roll up their sleeves and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.
 
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Job Description

The Executive Programs team is responsible for curating and delivering high impact experiences that focus on ServiceNow’s transformational solutions for our most senior-level customers. We do this by driving cross-customer engagement and bringing executives together to collaborate on their most pressing issues in a peer-to-peer environment.

This person will assist in the development and execution of programs aligned to our most strategic accounts and broader marketing programs aligned to global ServiceNow conferences. 

The ideal candidate has field marketing experience working with sales, superb relationship-building skills and the ability to function within a fast-paced, evolving environment.

Key Responsibilities

Develop a multi-city roadshow plan and execution strategy that brings ServiceNow executives within regions globally to meet with our top customers and prospects

Develop and support executive programming aligned to the Now at Work global conference series – new executive tracks and ServiceNow strategic engagements while in region

Support and manage executive programming within the ServiceNow annual user conference, Knowledge – CIO Decisions, Exec Connect, and CS Insights

Manage communications with executive leadership, sales leadership, and field marketing to drive strategic audience acquisition

Provide business value updates and metrics to marketing and sales stakeholders

Qualifications

The ideal candidate brings a minimum of 12+ years field marketing experience, preferably in a SaaS / Enterprise Software growth company

Excellent verbal and written communication skills, must have the ability to communicate with team members at varying levels of management, conceptually and tactically. 

Ability to work on multiple, simultaneous marketing programs that require both strategic thinking as well as high-speed tactical execution.

Experience successfully interfacing with external vendors and external marketing agencies

Strong project and program management skills, with the ability to work independently against deadlines and thrive in a dynamic environment

Creative mind that thrives on ways to inspire and engage customers

Follows a metrics driven, analytical approach

Domestic travel required up to 50% to support onsite programs

Bachelor level degree in related field or equivalent working experience

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at +1 (408) 501-8550, or [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.