Senior Program Manager, Product Marketing

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Description

About Fusion

 

Fusion Risk Management is recognized as the most innovative and fastest growing provider of business continuity, IT disaster recovery and crisis management solutions for the enterprise.

 

The Fusion Framework® Continuity Risk Management System™ is built by industry experts and delivered on the Salesforce.com Lightning Platform, the world's leading cloud-based application platform.

 

Offering a new and better approach to Business Continuity Management, Fusion is transforming the industry and has been named a leader in Gartner's Magic Quadrant for Business Continuity Management software. 

 

Our customers include mid-size and large enterprise organizations up through the Fortune 50 and across industry verticals including financial services, manufacturing, energy and utilities, retail, pharmaceuticals, government and higher education.

 

Fusion provides world-class Advisory Consulting Services to assist and guide our customers in building and evolving their business continuity programs.  At Fusion Risk Management, we are uniquely focused on the success of our customers and the success of their BCM programs.

 

Fusion is adding talented individuals to our team who are inspired by the challenge of solving business problems through the thoughtful and creative use of technology. Fusion offers a challenging work environment with limitless opportunity for personal and professional growth for individuals with a passion for solving business problems using the latest cloud-based technologies. Sound interesting? Then read on!

 

The Role

The Senior Program Manager of Product Marketing supports the overall success of Fusion’s ability to bring new capabilities to market in a way that results in achieving the Company’s revenue and market share growth plans as well as customer adoption goals. 

 

Product Marketing serves a cross-functional role at Fusion, taking new product and service developments from the Product Management and Engineering teams and driving the uptake of those capabilities across all internal Fusion functions that market, sell, deliver, and support the products and services.  The Senior Program Manager will play a key role in company success by ensuring all c prepared to be successful in selling and delivering new capabilities that target existing or new markets for Fusion.  This includes coordinating product marketing and company-wide efforts to:

  • Understand the key themes of a release, construct the story of the product launch, communicate it across all company functions, and earn buy-in from leadership
  • Understand cross-functional dependencies, identify the customer unknowns, research new areas where needed, document learnings, and create a Go-to-Market strategy coordinated with product, business, and operational functions
  • Rally the company behind the launch getting buy-in early in the product development process to build proper support and momentum
  • Define new efficient processes and standard deliverables that guide the coordinated release effort across departments

The Senior Program Manager of Product Marketing reports to the Senior Director of Product Marketing. Specific responsibilities include:

  • Serves as cross-functional Program Manager for Fusion product releases
  • Accountable for managing the lifecycle for a complex cross-functional body of work that has a long-term positive impact on the company
  • Define and organize the program, outline tenets, analyze data, drive performance improvements, and influence resource allocation for all stages of execution (from ideation to delivery)
  • Work closely with departmental teams including Product Management and Engineering, Product Marketing, Marketing, Sales, Delivery Services, and Business Operations to build and launch new products, features and programs
  • Influence company improvements in the product go-to-market process
  • Work with team leaders to build standard work plans and a responsibility matrix (RACI) for Fusion product releases
  • Drive launch activity coordination and manage overall release deliverables
  • Plan, run, and follow-up on cross-functional team meetings
  • Drive the Go-to-Market plan management and communication for major releases
  • Build and manage process for executive and finance approval of product development (business case development)
  • Remove blockers to product release efforts to always find the path forward in challenging situations
  • Communicate program status upward and outward
  • Coordinate the ongoing success of the Fusion customer advisory board (from a leadership perspective) as a vehicle to gather customer feedback

Requirements

  • Bachelor’s degree (Master’s degree highly preferred) in marketing, management, computer science or related business or technical field
  • A minimum 5 years of experience total, preferably in a software or technology related company
  • A minimum 2 years of experience in a program management/product management/development management role working directly with cross-functional teams on software product and/or SaaS development teams
  • Experience in a product marketing and/or product management role
  • Experience defining standard business processes
  • Strong analytical and quantitative skills; data-driven and results-oriented
  • Demonstrated strong leadership in aligning process, projects, and people to meet business goals in cross-functional team settings
  • Demonstrated coordination skills for multi-phased release efforts
  • Experience in effective meeting management
  • A track record of project delivery for medium to large product launch initiatives
  • Experience delivering cross-functionally in an agile software development environment is a plus including launching a new product or service from the ground up
  • Market and competitive analysis experience a plus
  • Demonstrated product marketing messaging and collateral creation a plus
  • Experience in process development in growing companies is a plus
  • Operates successfully in ambiguous environments
  • Handles multiple contending priorities simultaneously in a dynamic, fast-paced environment

Fusion Risk Management, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin. Nothing in this job posting should be construed as an offer or guarantee of employment.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • ApexLanguages
    • D3JSLibraries
    • ReactLibraries
    • Google AnalyticsAnalytics
    • PardotAnalytics
    • TrelloManagement
    • SalesforceManagement
    • DocuSignCRM
    • SalesforceCRM
    • GongCRM
    • ZoomInfoLead Gen

Location

You can't beat the location! Our building is connected to Oglivie Station and is across the street from the Madison St. exit of Union Station.

An Insider's view of

What are Perks + Benefits

Benefits Overview

In addition to the basics such as medical, dental, and vision insurance; FSA and HSA options; commuter benefits; and 401K matching with no vesting period, we also offer monthly partial cell phone reimbursements, a wellness program, and fitness subsidies, paid volunteer time, parental leave, and more! We also offer flexible scheduling and the ability to work remotely.

Our cultural and professional development groups are employee-led, voluntary workplace networks that help foster a culture of community, including three Employee resources groups (Black/African-American; LGBTQ+; and Women), a volunteer committee, and our social activities squad. Even while working remotely, we have maintained fostering connections through virtual events such as lunch n’ learns, happy hours, and live concerts.

We have given special options and offerings during the COVID-19 pandemic in 2020 including extra paid time off, educational resources for all employees, and parental subsidies.

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Diversity employee resource groups
Our Employee Resource Groups are voluntary workplace networks that are employee-led. They foster a diverse, inclusive workplace aligned with the organization's mission and values.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Fitness stipend
Home-office stipend for remote employees
We offer home office stipends for necessary office supplies in order to promote a more efficient at home workspace.
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Paid industry certifications

Additional Perks + Benefits

We seek to foster a supportive and nurturing environment and are proud of our collaborative, open culture! As a fast-growing company, we are dedicated to growing with our employees and adapting to the evolving workplace.

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