Senior Director, Media Operations

| Chicago | Remote
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Bounteous is seeking a Senior Director, Media Operations. This role will develop and share operational media frameworks with internal stakeholders who will use these methods to steer program progress. This person will act as a digital media SME for internal stakeholders and client partners, as key point of contact for cross-functional disciplines within the Marketing Service practice (SEM, Paid Social, and Programmatic Media), and the liaison for cross-practice teams. 

Role and Responsibilties

  • Act as a Media thought leader and mentor to support the growth of established SEM, Paid Social, and Programmatic Media team members 
  • Requires excellent communication and diplomacy skills; demonstrated experience building teams 
  • Mastery of all Campaign Management and Planning & Optimization functional responsibilities 
  • Able to deliver against functional responsibilities in a strategic, mature, and self-guided manner, on high volume of accounts, larger scale client/Media programs 
  • Contribute to the development of forward-thinking strategies and campaigns designed for client growth; Deliver programs designed to achieve clients goals and increase Bounteous’ value as a Partner 
  • Develop a management and measurement framework to steer and monitor program progress and success 
  • Act as administrative owner of advertising technologies; Guide adtech partnerships and reseller programs while maintaining operating margins 
  • Responsible for business development updates and giving direction to the media services, platform, and capability resources as it pertains to prospective and active client work 
  • Confident, articulate, and strategic delivery of consultative messaging – both written and verbal – to senior leaders without senior leadership guidance 
  • Proactively devising and pushing new concepts to manage and grow the media practice; Includes working closely with Data, Innovation, Strategy, Production, and other Bounteous lines businesses 
  • Able to independently lead program, team, and clients, without senior leadership guidance on small and mid-scale clients 
  • Work closely with cross-practice leadership and Marketing Services peers to monitor resourcing of client projects 
  • Contribute to the strategic direction of Bounteous' media solutions offerings 
  • Carefully track and record billable time; Responsible for directing team toward meeting their billable objectives 
  • Act as point of escalation to resolve client pain point and realize account or industry opportunities

Preferred Qualifications

  • 10+ years experience within digital media agency function and/or digital media vendor/ad technology platform 
  • 5+ years experience independently managing media planning, buying, and/or trafficking teams 
  • Past proficiency within DSPs to run Video, Display, and other digital channels (Google’s DV360, Amazon DSP, TTD, MediaMath, Verizon) 
  • Past proficiency within Paid Social Platforms (Facebook/Instagram, Twitter, Pinterest, Snapchat, LinkedIn Ads, TikTok) 
  • Past proficiency within Search Engine Marketing Platforms & Bid Management Platforms (Google Ads, Microsoft Ads, Google’s SA360, Kenshoo, Marin) 
  • Proven track recoard with both Brand and Performance media strongly preferred 
  • Ecommerce/marketplace experience strongly preferred 
  • Search Engine Optimization experience strongly preferred 
  • Proficient user of digital ads trafficking tools (DCM, Media Ocean, etc.) 
  • Proficient user of Microsoft Office suite, especially Excel and PowerPoint 
  • Proficiency in people management tools 
  • Experience in diagnosing, isolating, and resolving complex issues and recommending and implementing strategies to resolve problems on-time and on-budget 
  • Experience presenting and/or public speaking 
  • Experience with marketing, behavior, and customer analytics 
  • Digital media strategy and plan development 
  • Resource and people management 
  • Cross discipline coordination and management 
  • Policy and best practices contributor 



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Research shows that women and other underrepresented groups apply only if they meet 100% of the criteria of a job posting. If you have passion and intelligence, and possess a technical knack (even if you’re missing some of the above), we encourage you to apply.


Bounteous is focused on promoting an inclusive environment and is proud to be an equal opportunity employer. We celebrate the different viewpoints and experiences our diverse group of team members bring to Bounteous. Bounteous does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other status protected under federal, state, or local law.


Bounteous is willing to sponsor eligible candidates for employment visas.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
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    • ConfluenceManagement
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    • SlackCollaboration
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Location

The Bounteous flagship collaboration center is located in the heart of Ravenswood. This neighborhood is a stone's throw away from Wrigley Field, microbreweries, and boutiques. Our strategically-located global collaboration centers support hybrid team members while building face-to-face connections.

An Insider's view of Bounteous

What are some social events your company does?

My favorite events include a Summer in Winter themed party we held at the Studio, Peak, Peach and remotely all simultaneously. Those attending remotely, zoomed in with festive attire we sent in packages that included drinks/food/favors we had them on the big screen TV so they can view everyone and participate in games.

Markel Lewis

People Experience Advisor

How do you collaborate with other teams in the company?

Whether attempting to gain alignment, provide information, or have a difficult conversation, I feel it’s important to approach every situation with empathy. We may each have different priorities, but remembering there’s a human on the other side of the screen or affected by your decisions goes a long way toward fostering collaboration.

Catrina Ahlbach

Chief of Staff (Tech)

What are Bounteous Perks + Benefits

Bounteous Benefits Overview

Creating a remarkable team member experience goes beyond benefits and rewards – but let’s be honest, they matter. That’s why we’re committed to building a culture of growth, support, and belonging across our global community so amazing people (like you) can thrive every day. Being the best version of yourself is made possible with a healthy lifestyle. We cover 100% of your medical insurance premiums and 65% for any dependents. Choose from a variety of plan options for medical, dental, vision, life insurance, and more that suit yours and your family’s needs. In addition to your physical health, time away from work is important for your mental health. Our ‘Take What You Need’ paid time off policy empowers team members to balance business and personal demands in a healthy, flexible, and supportive way. As an added bonus, when summer rolls around you can get a head start to your weekend with Summer Fridays. As for your financial wellbeing, we offer 401(k) retirement plans through Charles Schwab with a contribution match up to 3% of your annual salary.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Relocation assistance
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

From day one your growth is encouraged and supported with mentorship and development opportunities. Learning & Development is a shared accountability among Team Members, Career Coaches, and the Organization. Your learning journey may include a mix of on-the-job experiences, networking exposure, and education opportunities. To further support career growth, team members are eligible for financial aid for ongoing training, courses, certification, and conference opportunities aligned with their role and the direction of their team.

You are empowered by belonging with an inclusive, people-first culture. Team member networks, our version of employee resource groups (ERGs), hold space for individuals and allies with shared identities, interests, and passions. Our resource groups celebrate communities of color, life as a working parent or caregiver, the LGBTQIA+ community, wellbeing, sustainability, and more.

Lastly, you’re encouraged to work how and where you perform best. We acknowledge that not everyone thrives with a 9 – 5; find a schedule that works for you while honoring team and client commitments.

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