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Social Media Manager & Content Associate

| Chicago

The Social Media Manager & Content Associate is responsible for developing and executing an engaging social media and content strategy that highlights The Mom Project Community stories, heroes our business partners, showcases our research content, and compels our social audience to become part of the The Mom Project talent marketplace and community.

We are seeking a Swiss army knife team member for idea-ing, writing, editing, producing, responding, styling and broadening our reach and approach to how social and content gets done around here. You do not need to be a designer for this role but you definitely DO need to be a writer, have good visual inclination (guide design and find inspiration) and a "jump right in' - er!

Skills & Experience
● Exceptional communication and writing skills
● You consider yourself a "doer" and move fast, but gracefully through your work.
● Proven and innate ability to elevate a brand’s social media presence and create compelling content
● Phenomenal attention to evolving the voice, tone, and personality of the The Mom Project
● You are authentic, consistent, and deliver delight in unexpected ways
● Fanatical commitment to grammar, punctuation, spelling, tone and voice.
● You juggle impeccably and excel at working cross-functionally to bring forth progress and unearth the behind the scenes stories and moments that make The Mom Project special.
● Sincere commitment to what The Mom Project is trying to solve.

● Enhance the Community team by implementing a consistent and strategic social media and content plan to grow our social media presence and engagement with our core platform.
● Support Mom Project Labs deliverables (research and insights) to bring forth the message in a clear and compelling way for internal and external audiences
● Research, compose, schedule, and post on-brand social media content (Twitter, Instagram, Facebook, LinkedIn, Pinterest)
● Manage editorial calendar, work collectively with key stakeholders and leadership
● Create monthly and quarterly reporting with recommended areas for improved growth and engagement
● Maintain content standards, serve as a key moderator, and own escalation processes for customer service and product feedback through all social channels and future community product.
● Build your chops in Product Marketing as we bring new features to life for our audiences.
● Serve as a founding member of the Community team as we launch a platform for working moms

Our ideal candidate
● Excited to work on both B2B and B2C social and content strategies.
● Knowledgeable about social media metrics, monitoring, and measurement tools
● Highly organized, with proven success managing multiple projects simultaneously
● Proactive and results-oriented
● Strong analytical skills
● A writer at heart, a fantastic team player and excited to move some mountains.

About this role:

  • Full-time.
  • In office 4 days/week: WFH on Fridays.
  • Sweet new office near the Mart.
  • Excellent health benefits, paid parental leave, and all the good stuff.
  • An incredible team that will support and champion your work.
  • Cold brew on tap and La Croix in the fridge, 2x/week catered lunch.
Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • HubSpotCRM
    • SalesforceCRM
    • SendGridEmail


In the heart of River North, steps from the Mart, with all the food, drink, coffee and fun you could ever need within a block or two.

An Insider's view of The Mom Project

What's something quirky about your company?

It's a dog-eat-dog world around here... but in the best way possible. We love our furry friends! The more, the merrier.


Marketing & Partnerships

What projects are you most excited about?

I wouldn't say there is just one type of project I am most excited about (mostly because we have so many!). I will say that it's truly rewarding to be a sounding board for the women in our community looking for jobs. Some of them have never before been able to discuss their families while in the midst of their job search.


Talent Success Manager

What makes someone successful on your team?

Someone who is organized, driven, action-oriented and able to multitask like a boss can be successful on our team. Also, if you can communicate well with your teammates and celebrate their wins with them, you can be successful at The Mom Project!


Sr. Manager, Talent Success

How do you empower your team to be more creative?

I encourage my team to be creative by taking short spans (2-3 days) where we completely step out of our day-to-day work and focus on larger ideas. By unshackling from the "to-do" list and flexing our brains in a different way, we come up with incredibly interesting and creative solutions that we may not have if we were stuck to a meeting agenda.


Head of Community & Marketing

How does the company support your career growth?

After my youngest turned four, I started to think about going back to work. I wasn't sure of the opportunities that would be available to me after a break in employment. The Mom Project provided me with an opportunity to get back in the game. And now I get to help other women do the same!


Talent Success Manager

What are The Mom Project Perks + Benefits

The Mom Project Benefits Overview

At The Mom Project, we work hard to live the mission and emphasize respect and flexibility. We all have lives outside of work, and our employees don't need to compartmentalize or pretend that life doesn't exist from 9 to 5. Our benefits and perks are guided our values and include things like paid parental leave, employee equity, adoption assistance, 401K, regular team lunches, dog-friendly offices, cold brew on tap and more. There's also the intangible feel-good benefits of knowing that the work we are doing can deeply effect a woman's life and the lives of everyone around her.

Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Documented equal pay policy
Highly diverse management team
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Stocked Kitchen
Some Meals Provided
Employees get $10 towards lunch provided by Fooda on Tuesdays & Thursdays.
Happy Hours
Pet Friendly
Acme Co.'s pet policy is dog friendly daily.
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks
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