Social Media Manager
Position Summary:
We are looking for someone who is positive, motivated, and excited about an opportunity to prove themselves at a growing business in the tea industry. Being part of a small, growing business, you will be expected to complete a wide range of marketing duties that ensure that the daily marketing operations run smoothly and will make a real impact on our business.
About Tiesta Tea:
Here at Tiesta Tea, we're on a mission to create tea beverages with real ingredients that taste good and do good. We were founded on March 12, 2010 by young entrepreneurs (our co-founders, Dan & Patrick) and our team is made up of hard-working individuals who make things happen with grit and tenacity and have a good time doing it. We’re excited to get to know you, so we invite you to follow the instructions below to if you’re interested in learning more about working with us.
Responsibilities:
Manage campaigns and day-to-day activities across all social media platforms while creating, curating and managing all digitally published content (images, video and written) Platforms include, but are not limited to: Facebook, Instagram, Twitter, LinkedIn, and Pinterest
Develop digital campaigns to increase web traffic, promoting products and reporting customer feedback
Manage outreach and relationships with social media influencers and retail partners
Manage Facebook Sales Channel through Shopify
Assist with ongoing sales needs and maintain client relationships
Monitor campaign results and complete analytical tracking and reporting
Assist with small design projects through the use of Adobe applications and work with Tiesta Tea’s graphic designer on larger initiatives
Respond directly to all social media inquiries and marketing customer service questions received through social media outlets using the company’s voice and guidelines
Implement new cross-promotional projects and systems with clients, customers, and marketing partnerships
Provide support for marketing team including assistance in event coordination and giveaways
Education/Experience/Qualifications:
You’ve got to have:
Bachelor’s degree in marketing, advertising, communications, or related field.
Willingness and ability to grow and maintain partnerships and relationships throughout Tiesta Tea and with all of our friends in outside companies
Strong project management and communication skills, and willingness to think outside the box
A positive, can-do attitude
Adaptability to a fast-paced work environment where every day is different
Tenacious writing skills, attention to detail, and organizational skills
Ability to juggle and prioritize multiple tasks and deadlines
Passion for innovation, entrepreneurship, tea, and Living Loose
It would be nice if you had:
Comfort/familiarity with adobe suite products
1-2 years of experience in social media management (other than your own)
Strategic SEO knowledge/experience
Video production/editing skills
Email marketing experience using Klaviyo or similar platform
Employee Benefits:
This role, like the rest of our company, has a big potential for growth. Our office environment wouldn’t be complete without our beanbags, team outings and access to tea every day. And those are just some of the perks!