Social Media Specialist at Neighborhoods.com

| Chicago | Remote
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Neighborhoods.com is seeking an organized and enthusiastic Social Media Specialist to join its talented marketing team. This position will be responsible for planning, implementing, and monitoring social media strategies across the organization and its brands in order to improve online reach, strengthen online communities, support customer service, and contribute to larger marketing and business objectives. 


Neighborhoods.com is the parent company of 55places.com, 55places Mortgage, and its product namesake: neighborhoods.com. Together, our specialized online real estate marketplaces make a difference in the way people buy and sell their home.


At Neighborhoods.com, we’re all about transparency. Continuous improvement is one of our core values. If you’re a social media enthusiast looking for a company where you can grow, have a real impact, and be part of an award-winning culture, we want to hear from you!


What you’ll be doing as our Social Media Specialist:

  • Creating, executing, and managing social media strategies for Facebook, Twitter, Instagram, LinkedIn, and YouTube. 
  • Writing compelling copy, managing content calendars, and scheduling posts, while also reacting to real-time opportunities.
  • Managing online communities to support the brand’s thought leadership, superior customer service, and lead generation.
  • Actively cultivating a welcoming online environment through proactive engagement. 
  • Staying abreast of current trends, social media best practices, and technologies. 
  • Assisting with image sourcing and developing creative assets via Adobe products. 
  • Supporting content campaigns, paid social advertisements, and working with influencers when needed.
  • Consistently monitoring performance, analyzing results, creating reports, and providing actionable recommendations as a result to optimize success. 
  • Monitoring independent community and agent reviews submitted.
  • Developing and/or refining processes to support workflows and enhance efficiency. 
  • Working with Designers, Customer Service Representatives, Marketing Managers, and Content Editors on occasion. 
  • Other duties as assigned.

We think you could be really successful if you:

  • Have a curious mind with a passion for storytelling, and aren’t afraid to bring big ideas to the table. 
  • Thrive in a fast-paced environment.
  • Can handle multiple projects and manage deadlines.
  • Are a team player, but also a self-starter who goes above and beyond the task at hand.
  • Have experience managing social media strategies for consumer-facing brands.

Basic requirements to do the job:

  • 3-5 years of relevant experience. 
  • Mastery of AP Style 
  • Comprehensive understanding of all major social media platforms and the ability to create tailored, shareable content for each audience group. 
  • Experience using social media management and listening tools.
  • Basic understanding of Google Analytics. 
  • Excellent communication, presentation, and interpersonal skills.

Bonus points if you have:

  • A Bachelor’s Degree in Marketing, Communications, Public Relations, Advertising or Journalism, or equivalent experience.
  • Experience with copywriting. 
  • Creative design skills. 

The Interview Process:

  • Phone call with a People Ops team member.
  • Take-home test 
  • Video call with the hiring manager.
  • Video call with cross-functional team members.
  • Video call with our VP-Marketing.

Why Neighborhoods.com?

  • The standards: insurance, FSA, 401k with match, and flexible PTO.
  • Paid parental leave.
  • Volunteer and charity opportunities.
  • Transparent and approachable leadership and management.
  • Help make a difference in the lives of homeowners across the country.

Our team is currently working remotely. Our company intends to return to in-person office work when it is safe to do so and employees feel comfortable going in. Candidates may be located in Illinois, California, New Jersey, Florida, Arizona, Colorado, or a select few other locations within the US.


Neighborhoods.com is an equal opportunity employer of people from all different backgrounds, ethnicities, races, colors, religions, sexual orientations, gender identities, and ages. We strive to foster an inclusive environment that is comfortable for everyone. We will not tolerate harassment or discrimination of any kind.


We encourage candidates from marginalized and/or underrepresented communities to apply, as we value the unique insight and experiences you bring to the table. Like many companies, we still have work to do in creating the diverse and equitable workplace we aspire to, but we are actively working toward this goal through policies and training that foster a workplace where everyone has the same opportunities to contribute and be successful. If you have any questions about whether or not you should apply and/or whether your work experience matches a particular requirement, please reach out to us at [email protected]


We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • FlaskFrameworks
    • LaravelFrameworks
    • Node.jsFrameworks
    • SymfonyFrameworks
    • ZendFrameworks
    • HiveDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • HubSpotCRM
    • SalesforceCRM

Location

We're at the edge of the West Loop, right next to Fulton Market. Transit options and lunch spots? We got 'em.

An Insider's view of Neighborhoods.com

How does your team reward individual success?

Each manager has a keen eye not only for who is maintaining high levels of productivity, but also for who is willing to assist other members of the team who may be overwhelmed with tasks or a busy schedule. Outstanding work is almost always recognized via Cheers on TinyPulse, with frequent social functions, or even with a simple "thank you."

Neil

Neighborhood Manager

How do you collaborate with other teams in the company?

Our company culture always encourages cross-team collaboration. On any given day, I could be chatting with Sales about how our agents interact with the site or collaborating with a software engineer about how to develop the best performance indicators for our new service.

Frankie

Data Scientist

What makes someone successful on your team?

We’re a multi-faceted team, so critical thinking, active listening, and flexibility are three skills needed to be successful as a customer service representative. As one of the first touch points for many customers, we have the unique opportunity to offer hands-on guidance and truly help people find exactly what they’re looking for in a home.

Hajarah

Customer Service Representative

What is your vision for the company?

My vision for Neighborhoods.com is to help people live their life to its fullest potential by helping them with the universal challenge of finding a neighborhood and house they can truly call home.

Bill

CEO

How do your team's ideas influence the company's direction?

PMO's ideas and processes facilitate keeping our engineers and designers focused on the work they love which in turn encourages innovation.

Heather

Project Manager

What are Neighborhoods.com Perks + Benefits

Culture
Volunteer in local community
Our volunteer efforts focus on our underserved neighbors, youth/minorities in tech, and senior citizens. Team members get one Volunteer PTO day per year to serve the charity of their choice.
Friends outside of work
Eat lunch together
Intracompany committees
Neighborhoods.com has volunteer and social committees, as well as small practice groups to focus on anything from networking to incident response.
Daily sync
Open door policy
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Unconscious bias training
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Neighborhoods.com team members can contribute up to $2700 to their Health FSA and $2500 to their Dependent Care FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
$25,000 of Life and AD&D insurance is provided at no cost to team members.
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Neighborhoods.com hosts Lunch & Learn meetings about once a month.
Cross functional training encouraged
Promote from within

Additional Perks + Benefits

Aside from all of these tangible benefits, Neighborhoods.com truly values all employees. A positive company culture, transparency, collaboration, and providing an inclusive environment for all employees, is something we value highly.

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