Sr. Associate, Product Marketing at Grubhub

| Chicago
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About The Opportunity
We're all about connecting hungry diners with our network of over 300,000 restaurants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!
Why Work For Us
Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you're looking for a place that values strong relationships, embraces diverse ideas-all while having fun together-Grubhub is the place for you!
Would you describe yourself as:
  • An Expert Communicator
  • Data-Driven
  • Ambitious Self-Starter
  • Strategic
  • Highly Organized

If so, please keep reading! Grubhub is seeking to add a Sr. Associate of Product Marketing to our growing B2B Driver Marketing team and own the Grubhub for Drivers product marketing strategy. For this dynamic, cross-functional role, we're looking for a "customer-obsessed" innovator who can drive adoption and influence product development, while advising on best-practice communication with our delivery partners. The ideal candidate is a creative and entrepreneurial self-starter who is passionate about product marketing, thrives on creative problem-solving in a fast-paced environment, and has a strong desire to make an immediate impact. This role will report to the B2B Sr. Marketing Manager.
The Impact You Will Make
  • Support and measure the deployment of complex multi-channel projects to drive acquisition, adoption, and retention across driver segments, with rigorous ongoing analysis.
  • Develop and deploy go-to-market initiatives that drive awareness of and engagement with Grubhub's driver app.
  • Build and execute digital (e.g. email, SMS, push notifications, web, social media, blog posts) and traditional channel programming (e.g. mailers, events) that motivates drivers to deliver more frequently and efficiently (e.g. improve their performance and earn more).
  • Align with stakeholders from our Driver teams including Logistics, Product, UX, Research, and Care on product launches and driver lifecycle marketing efforts to support adoption and engagement with Grubhub for Drivers platform and features.
  • Develop processes to understand customer success, package insights, and promote them to drive customer adoption. Build product educational content to nurture delivery partners at every stage of the lifecycle.
  • Collect and regularly report on learnings, best practices, and app usage through available analytical tools to enable continuous improvement.
  • Establish success metrics and identify new data needs to achieve them.
  • Ensure that all campaigns and feature releases have clearly defined success metrics which are tracked and analyzed, along with behaviors that contribute to delivery partner success.
  • Own app store optimization in collaboration with Driver Marketing acquisition role(s).
  • Serve as the evangelist to Product for marketing and communication best practice across driver product interaction ensuring message continuity for a seamless driver experience.
  • Keep abreast of emerging and best practice digital, mobile app, and delivery trends to pilot proof of concept work and special projects. Understand and apply emerging and best practice digital, mobile app, and dining trends to pilot proof of concept work and inform strategy

What You Bring to the Table
  • Bachelor's degree in a related concentration or equivalent experience
  • 4+ years of experience in product marketing with digital focus, preferably in the B2B, Logistics, or tech space
  • Proven track record of working cross-functionally at the strategic and tactical level to develop and execute innovative and effective campaigns
  • Mastery of MS Office Suite, particularly Microsoft Excel
  • Celebrated project management skills, positive attitude, and preference for a fast-paced environment with sense of autonomy
  • Experience using a marketing automation tool or customer engagement platform (e.g. Marketo, Hubspot, Braze)
  • Strong analytical skills with data driven approach for measuring marketing programs and campaigns, tracking success metrics and extracting actionable insights
  • Excellent verbal and written communication skills with ability to present plans, influence others and build relationsh ips

Got these? Even Better!
  • A/B testing
  • Using Salesforce or another CRM
  • SQL
  • HTML
  • InDesign, Illustrator, or Photoshop

And Of Course, Perks!
  • Flexible PTO . Grubhub employees enjoy a generous amount of time to recharge.
  • Health and Wellness. Excellent medical benefits, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.
  • Competitive Pay. You'll receive a competitive base salary with eligibility for generous incentives, bonuses, commission or RSUs (role-specific).
  • Learning and Career Growth. Your personal and professional development is a priority at Grubhub. We empower you to be a leader and grow your career through training, coaching and mentorship opportunities.
  • MealPerks. Get meals on us! Our employees get a weekly Grubhub credit to enjoy and support local restaurants.
  • Fun. Every Grubhub office has an employee-led Culture Crew that connects people through fun, meaningful events and initiatives like Wellness Wednesdays, Slack competitions and virtual happy hours!
  • Social Impact. At Grubhub we believe in giving back through programs like the Grubhub Community Relief Fund and donating $1 million to the Equal Justice Initiative in 2020. Employees are also given paid time off each year to support the causes that are important to them.

Vaccination Requirement: Grubhub employees are required to be fully vaccinated. Candidates must confirm vaccination status at time of hire, and must provide proof of full-Covid-19 vaccination within 2 weeks of starting employment. Fully vaccinated is defined as: "2 weeks have passed since your second dose in a 2-dose series, such as the Pfizer or Moderna vaccines, or 2 weeks after a single-dose vaccine, such as Johnson & Johnson's vaccine.
Grubhub is an equal opportunity employer. We welcome diversity and encourage a workplace that is just as diverse as the customers we serve. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you're applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to [email protected] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.
CA Privacy Notice: If you are a resident of the State of California and would like a copy of our CA privacy notice, please email [email protected]
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • ReactLibraries
    • ReduxLibraries
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • Google AnalyticsAnalytics
    • SQLAnalytics
    • AxureDesign
    • IllustratorDesign
    • SketchDesign
    • FigmaDesign
    • JIRAManagement
    • SalesforceCRM

Location

111 W. Washington St., Chicago, IL 60602

What are Grubhub Perks + Benefits

Grubhub Benefits Overview

PTO. Grubhub employees enjoy a generous amount of time to recharge.

Health and Wellness. Excellent medical benefits, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.

Competitive Pay. You’ll receive a competitive base salary with eligibility for generous incentives, bonuses, commission or RSUs (role-specific).

Learning and Career Growth. Your personal and professional development is a priority at Grubhub. We empower you to be a leader and grow your career through training, coaching and mentorship opportunities.

MealPerks. Get meals on us! Our employees get a weekly Grubhub credit to enjoy and support local restaurants.

Fun. Every Grubhub office has an employee-led Culture Crew that connects people through fun, meaningful events and initiatives like Wellness Wednesdays, Slack competitions and virtual happy hours!

Social Impact. At Grubhub we believe in giving back through programs like the Grubhub Community Relief Fund and donating $1 million to the Equal Justice Initiative in 2020. Employees are also given paid time off each year to support the causes that are important to them.

COVID-19 Response. All of our employees are currently working from home and will be for the foreseeable future. We look forward to seeing everyone in-office when it’s safe to return.

Culture
Volunteer in local community
Partners with Nonprofits
Grubhub partners with many Non Profits through our “Donate the Change” program. Past examples include The National LGBT Chamber of Commerce (NGLCC), Feed the Soul Foundation, and World Central Kit
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Certain roles within Grubhub are eligible to receive company equity.
Performance Bonus
Certain roles within Grubhub are eligible for bonuses.
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
Mentorship program
Continuing Education stipend
Technology employees are eligible to receive up to $2,000 annually for continuing education opportunities such as conferences, bootcamps and events.
Time allotted for learning
Online course subscriptions available

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