Sr. Director, Brand Marketing

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About The Opportunity
Grubhub is a place where innovation and teamwork drive results. We believe in empowering people and opening doors for new opportunities. If you're looking for a place that values strong relationships, embraces diverse ideas, and encourages innovative thinking that pushes our brand and connection to diners forward - well, Grubhub might just be right for you.
The Grubhub Brand Marketing team is looking for an ambitious and creative Senior Director of Brand Marketing with proven experience in managing brand strategy and in developing campaigns and content that have created a deep emotional connection with customers and employees alike. Working across both the Grubhub and Seamless businesses, you'll be a brand leader, storyteller, influencer, and doer working across a range of strategic projects, and will be responsible for developing and driving effective brand management practices across Grubhub.
We're looking for a:

  • Risk-taker - you're excited to experiment with different marketing campaigns and are not afraid of having many of them fail.
  • Self-starter - You have a bias towards action and are able to thrive in a fast-paced, constantly changing work environment.
  • Relationship-builder - You can influence and motivate people at all levels, both internally and externally, across a variety of job functions
  • Naturally curious - You always look for ways to innovate and improve
  • Problem solver - You can independently translate high-level goals into actionable plans and tasks
  • Scrappy - You roll up your sleeves and do whatever it takes to make things successful


The Impact You Will Make

  • Strategize - Devise and execute an integrated marketing strategy that grows Grubhub's brand and business
  • Experiment - Run tests on any channel you want (digital / offline / influencer / PR / email / social) to identify effective and efficient levers for brand and business growth
  • Analyze - Leverage market intelligence, consumer insights, and quantitative and qualitative research to craft audience, creative, and marketing campaign strategies
  • Influence - Serve as the primary point of contact across all creative agencies, and internal creative partners (Product, Design, Communications, Marketing, Growth, and Strategy & Operations)
  • Lead - Build and manage a team of marketers that help grow the Grubhub brand


What You Bring to the Table

  • 12+ years of experience in building a consumer brand and growing consumer products / services, with expertise in strategy, marketing, research / insights, branding; advertising agency is a plus but not required
  • 5+ years of people management experience
  • Deep knowledge of different marketing channels and effective methods for driving growth; including digital, product, OOH, media, advertising etc
  • Results-oriented with an exceptional track record of developing holistic brand-first marketing strategies and plans that have consistently met or exceeded planned objectives
  • Naturally approaches opportunities through a strategic lense - uses this ability to help guide, filter and enhance cross-company initiatives
  • Experience in high tech and/or consumer facing brands
  • Experience in understanding and utilizing market segmentation
  • Experience managing a team, ability to foster a positive team environment through mentorship
  • Effective oral and written communication skills, analytical skills
  • Creative thinker with a keen eye for detail who excels both as a leader and player, who can think outside traditional marketing executions to find unorthodox solutions to build our brand
  • Values a data-led decision making, but understands it is only one metric through which brilliant marketing occurs
  • We are a food-positive culture - we love enriching lives through food, and we hope you do too
  • High School Diploma or Equivalency Required


And Of Course, Perks!

  • Flexible PTO/PTO. Grubhub employees enjoy a generous amount of time to recharge.
  • Health and Wellness. Excellent medical benefits, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.
  • Competitive Pay. You'll receive a competitive base salary with eligibility for generous incentives, bonuses, commission or RSUs (role-specific).
  • Learning and Career Growth. Your personal and professional development is a priority at Grubhub. We empower you to be a leader and grow your career through training, coaching and mentorship opportunities.
  • MealPerks. Get meals on us! Our employees get a weekly Grubhub credit to enjoy and support local restaurants.
  • Fun. Every Grubhub office has an employee-led Culture Crew that connects people through fun, meaningful events and initiatives like Wellness Wednesdays, Slack competitions and virtual happy hours!
  • Social Impact. At Grubhub we believe in giving back through programs like the Grubhub Community Relief Fund and donating $1 million to the Equal Justice Initiative in 2020. Employees are also given paid time off each year to support the causes that are important to them.


Vaccination Requirement: Grubhub employees are required to be fully vaccinated, and must be able to show proof of full-Covid-19 vaccination, and booster if eligible, prior to starting employment. Fully vaccinated is defined as: "2 weeks have passed since your second dose in a 2-dose series, such as the Pfizer or Moderna vaccines, or 2 weeks after a single-dose vaccine, such as Johnson & Johnson's vaccine." Those eligible to receive the booster must receive the booster to be considered fully vaccinated, and those not yet eligible will be required to obtain the booster once eligible (6 months post last dose).
Grubhub is an equal opportunity employer. We welcome diversity and encourage a workplace that is just as diverse as the customers we serve. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you're applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to [email protected] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • ReactLibraries
    • ReduxLibraries
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • Google AnalyticsAnalytics
    • SQLAnalytics
    • AxureDesign
    • IllustratorDesign
    • SketchDesign
    • FigmaDesign
    • JIRAManagement
    • SalesforceCRM

Location

111 W. Washington St., Chicago, IL 60602

What are Grubhub Perks + Benefits

Grubhub Benefits Overview

PTO. Grubhub employees enjoy a generous amount of time to recharge.

Health and Wellness. Excellent medical benefits, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.

Competitive Pay. You’ll receive a competitive base salary with eligibility for generous incentives, bonuses, commission or RSUs (role-specific).

Learning and Career Growth. Your personal and professional development is a priority at Grubhub. We empower you to be a leader and grow your career through training, coaching and mentorship opportunities.

MealPerks. Get meals on us! Our employees get a weekly Grubhub credit to enjoy and support local restaurants.

Fun. Every Grubhub office has an employee-led Culture Crew that connects people through fun, meaningful events and initiatives like Wellness Wednesdays, Slack competitions and happy hours!

Social Impact. At Grubhub we believe in giving back. In 2021, the Grubhub Community Fund gave more than $25 million to over 23 charitable organizations.. Employees are also given paid time off each year to support the causes that are important to them.

Half Day Fridays! Grubhub has newly instituted half day Fridays where all employees are encouraged to end their Friday's at 1:00pm local time to get a head start to the weekend! Depending on certain business needs, some teams may implement a different schedule for this time off, but everyone gets to enjoy the perk!

Culture
Volunteer in local community
Partners with nonprofits
Grubhub partners with many Non Profits through our “Donate the Change” program. Past examples include The National LGBT Chamber of Commerce (NGLCC), Feed the Soul Foundation, and World Central Kit
Open door policy
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Certain roles within Grubhub are eligible to receive company equity.
Performance bonus
Certain roles within Grubhub are eligible for bonuses.
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Relocation assistance
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Technology employees are eligible to receive up to $2,000 annually for continuing education opportunities such as conferences, bootcamps and events.
Continuing education available during work hours
Online course subscriptions available

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