About The Opportunity

Here at Grubhub we’ve been dedicated to giving diners the most convenient way to order food from their favorite restaurants (whether that’s a late night Chalupa from Taco Bell or a salad for lunch from a local restaurant the day after they enjoyed said late night Chalupa).

While we are food-obsessed, we are also customer-obsessed. We look to constantly innovate our technology so our diners’ food experience is memorable, restaurant owners get more business and individuals across the country looking for work can deliver the food from the restaurant to the diner flawlessly. We take great pride in knowing that we are a part of 22.6 million diners food ordering experience and we feature over 300,000 restaurants in 3,200 US cities across our suite of apps (Grubhub, LevelUp, Seamless, Tapingo, AllMenus and MenuPages).

Want to be a part of the biggest movement in the US that is moving eating forward? If so, we want to talk to you - and hear what’s your favorite restaurant for food delivery! 

Grubhub is looking for a Sr. Director in our marketing organization who will be responsible for driving the growth of our consumer business, including, most importantly, our entire $250M+/year marketing budget. This leader of a team of ~10 is an expert in the growth space, consumer-focused and analytically minded. They also will be responsible for maximizing overall output of the company’s marketing budget. Beyond leading the growth strategy, this person will provide alignment for their organization by partnering and communicating across the organization with other leaders, ensuring a solid balance between execution and balance business needs and objectives. This person will find a way to partner with the Brand team to balance between highly measurable short-term and higher-risk long-term investments. They will constantly look for ways to optimize performance through tests, measure impact in a scientific way and find new ways to continue high-growth to ensure we sustain great results and well-being for our business and diners.

Some Challenges You’ll Tackle

More specifically, you will be responsible for:

• Creating and executing the strategy for new diner and order growth for Grubhub and Seamless nationwide
• Lead that team that is at the center of marketing investment, determining efficacy of all of the company’s discretionary spend. 
• Lead the team that helps the broad marketing team (130+ strong!) across B2C and B2B groups measure incremental CAC and LTV, define rigorous testing plans, and ultimately allocate budgets
• Partner with senior leaders and executive across Grubhub, ensuring our growth strategy aligns to our overall company wide initiatives and long term objectives
• Oversee and forecast budgets to help identify opportunities to shift marketing investment to better channels or test new new emerging channels
• Determine the strategy for how we test & scale new ideas to constantly evolve and continue high-growth
• Partner closely with our Product, Logistics, and Restaurant Network leaders to create a world-class experience that maximizes CLV
• Develop and own the marketing budget for marketing, in collaboration with our Finance partners
• As a senior member of the marketing leadership team, build out a world class marketing team one that is constantly focused on experimenting, learning, and growing our business
• Establish objectives and performance standards to encourage employee growth and development for the team

You Should Have

You should have:

• 10+ years experience in product development, analytics, or quantitative marketing
• 8+ years experience with a track record of success leading teams and organizations 
• Highly analytical, rigorous, comfortable with statistical methods and SQL
• Experience developing integrated marketing strategies and integrating acquisition within broader digital marketing efforts
• Superior flexibility and ability to navigate (and help others succeed in) an ever-changing environment with moving business targets
• Deep financial management and analytical skills -- everything we do must be tested. You will overseeing a large marketing budget and you must be able to demonstrate a strong ability to optimize spend based on performance
• Excellent communication and collaboration skills. You need to be very resourceful, reliable, energetic, self-motivated and knows how to have fun
• Positive team player with a strong will to win. Ability to communicate and work closely with C-level executives
• Must have an entrepreneurial spirit with the rigor and discipline to build the business and creative competencies to allow Grubhub to continue to stand out in the market
• High endurance, high integrity, and high expectations for self and others
• Travel may be required, no more than 20% each month
• Bachelor’s Degree in marketing, engineering or business is required

Desirable, but not required: 

• Master in media mix planning, above and below the line channels optimization and attribution
• Proven track record in consumer-facing brands, ideally in a marketplace setting
• MBA from a top business school is preferred

And Of Course, Perks!

• Flexible PTO. It’s true, no strings attached and all the time you need to recharge.
• Better Benefits. Get quality insurance, flex-spending accounts, retirement options and commuter perks.  
• Free Food. Kitchens are stocked and free Grubhub each week.
• Casual Culture. Catch rays on the rooftop or get comfy on a couch and get to know your coworkers — because work, should be a place you want to be.

We deliver favorites every day. Join us as we move eating forward.

Grubhub is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The EEO is the Law poster is available here: DOL Poster. If you are applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.