Sr. Email Marketing Manager

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The Sr Email Marketing Manager will lead global email marketing and CRM strategies to build customer relationships, grow subscribers, drive sales, and generate awareness for our brand and products. In addition to running the day-to-day operations of email marketing campaigns, we are looking for someone to audit our systems, implement CRM best practices, and take the initiative to develop our technology to maximize efficiency, improve our data, and leverage it to nurture and engage customers via ongoing interactions. They will be comfortable working across teams to identify and implement systemic solutions, as well as leading regional teams to grow local email campaigns. This person has an entrepreneurial spirit and positive attitude for tackling big projects and covering small details. They have excellent design, copywriting, and analytical skills. They are creative with email content and business strategies, with a foresight for customer segmentation and data-driven decisions. Experience in online retail and direct-to-consumer marketing is required, as is an understanding of email management and CRM systems. Fluency with esports/gaming and consumer electronics is preferred.

  • Develop and implement best practices in consumer email marketing, including lead gen, cart recovery, segmentation, personalization, and other recommended strategies;
  • Work across departments to upgrade and optimize CRM, email systems, and other databases;
  • Develop and implement email marketing and retention campaigns for our brand and products, from conceptualization through to analysis;
  • Collaborate with designers to build best-in-class email designs and templates;
  • Work collaboratively with other subject matter experts in social media, PR, and content to synergistically create campaigns;
  • Identify and implement strategies to grow our email lists;
  • Proofread emails for clarity, grammar, and spelling
  • Determine email marketing KPIs and report monthly on performance, revenue, and learnings; and
  • Develop documentation and roadmaps for processes, A/B tests, and promotions.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • PostgreSQLDatabases
    • AWSDatabases
    • InVisionDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • HubSpotCRM

Location

656 W Randolph St, 2nd floor East, Chicago, IL 60661

What are SteelSeries Perks + Benefits

Culture
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Pet friendly
Relocation assistance
Home-office stipend for remote employees
Professional Development Benefits
Promote from within
Customized development tracks

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