Sr. Manager/ Associate Director, Internal Communications at Rightpoint

| Chicago
Sorry, this job was removed at 5:01 a.m. (CST) on Friday, January 8, 2021
Find out who's hiring in Chicago.
See all Marketing jobs in Chicago
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
  • Please note, this role has been posted to build a talent pipeline for our next opening. We may not hire right away, but we will reach out should you fit our next opening.

  • Rightpoint, a Genpact company, is the digital consultancy with technology at its core. We design and engineer end-to-end experiences that help our clients succeed at the speed of innovation. Rightpoint serves more than 250 Fortune 1000 companies. 

    Are you someone who wants to create change in the way business is done? Do you want to work with inspired and like-minded intrapreneurs? Us too! We take our work very seriously, but we have fun doing it. And we're searching for passionate, talented people to join the Rightpoint team.

    Our Commitment to You

    No matter who you are, where you come from, who you love, what you believe, or what you get excited about, we bring people together to make phenomenal work. That's what makes us Rightpoint!

  • Oh, hello there, skilled-writer-who-loves-to-create-and-can-think-strategically-but-wants-an-opportunity-to-make-an-impact! We should talk.


    You are:

    • A silver-tongued (and silver-penned) communicator.
    • A lover of deadlines. Like, you heart them so much. And you navigate them with aplomb. 
    • A chameleon. That's not to say you're not always your genuine authentic self, but you know how to blend the message to resonate with your audience.
    • An influencer. You inspire people. The only thing better than your ideas is your ability to get them across.
    • Compassionate and empathic. An active listener with the ability to walk a mile in your audience's shoes. 
    • Prompt in your responses and able to demonstrate urgency as the situation requires.
    • Autonomous - you're comfortable setting your own pace and managing your own work. That said, you know when to phone a friend if something requires escalation. 
    • Impactful - you can think through the steps of a project plan, put one foot in front of the other, get others on board with the journey, and, ultimately, get sh*t done.
    • Able to think on your feet, change course quickly and do multiple things at once. Often.
    • Equipped with an "ownership" mentality. You take immense pride in your personal brand.
    • Not afraid of some hard work. You leave it all on the field. Every. Single. Day.
    • Nodding your head as you read each of these descriptions.

    We are looking for an initiative-taking, creative-thinking, who is interested in communicating and translating our vision as we embark on the next step of our journey. 

    In particular, this person will:

    • Strategically manage and craft internal communications. That means you're whipping up fresh comms from scratch, with a scant handful of ingredients various stakeholders provide to you. You'll work a lot with our CEO and other senior leaders. 
    • Be owner/steward of our intranet. Not just the content but the experience of it. What can do we do to make it more impactful? Our team members are diverse; the means through which we engage them should be diverse also. 
    • Ensure we walk the walk (or, talk the talk) internally. We're good at what we do because we employ empathy and change management for our clients and their customers. You help us deliver on these commitments to our team members.

    • Complete the onboarding program that we have for all Rightpointers - learn about Rightpoint itself – the company's history, the departments, our systems and processes, etc. - while gaining a broader understanding about how your role fits into the larger organization. 
    • Learn our approach to People Potential at Rightpoint, spend time with our team and get to know how we work, while also sharing your own experiences and point of view.
    • Acclimate yourself to our three-year vision including the initiatives planned against our primary areas of opportunity.
    • Schedule Get To Know You sessions with RP leadership and cultural ambassadors. Learn about our voice and tone, and the key drivers of engagement for our team members.


    • Assume ownership of crafting In a Blink update messages with our CEO.
    • Commence "Project Impact Descriptions" – liaise between the recruiting team and hiring stakeholders to showcase our personality and frame our open positions in an accessible, relatable format.
    • Coordinate our quarterly officewide meeting content. And we're guessing you'll have a point of view on some topics and activities. You'll herd some cats in this regard. But you're good at that. See aforementioned deadlines.
    • Formulate a strategy and build out communication campaigns for team member experience initiatives (Diversity Equity & Inclusion, Career Development, Learning and Growth, and acquisition integration).
    • Immerse yourself in integration communications – engaging various team member perspectives and leveraging some change management know-how (or learn-how, it's all good).
    • Create your WIGs (Wildly Important Goals) plan for the remainder of 2020.


    • Design a plan for RP Intranet refresh. Complete with guiding principles, prioritization, and project plan. Fully own and immerse yourself in the project. Some of the things will need to be done yourself, while other things are distributed among other team owners to execute. But, you will be the overall owner and the buck stops with you. Furthermore, there is room to mix things up and change things out. This is an opportunity to flex some creative and project management muscle.
    • Monitor and engage with feedback channels (slack, glassdoor, etc). This means interacting with team members to understand what's on their mind and address concerns in a manner that is in keeping with Rightpoint values. We are big on listening, solving issues, and closing loops.
    • Liaise with your colleagues within our marketing and growth teams to surface themes and areas of opportunity.


    • Tackle communications around People Pulse (that's our perennial engagement survey). Help us extract themes, determine the best method to address questions and concerns, implement an action plan. 
    • As the company grows, there will inevitably be many more campaigns to develop, implement and manage. Partner with the team and the rest of the organization with these initiatives.
    • Fully embrace the role of the resident Comms guru that you are!

    Benefits and Perks at Rightpoint

    • Flexible PTO
    • Flexible Work Schedule
    • Great insurance coverage and flexible spending accounts (Multiple Options!!)
    • 401k with Company Matching
    • (Pre-Pandemic) Regular Cultural & Social Events including: Volunteering, Game Nights, Cultural and Diversity Spotlights, Happy Hours, Team Outings, Intramural Sports, etc.
    • Continuous Training, Certifications, and Learning Opportunities 

    EEO Statement

    Rightpoint, a Genpact Company, is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. We are committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • SwiftLanguages
    • SitecoreLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • AxureDesign
    • BalsamiqDesign
    • InVisionDesign
    • SketchDesign
    • ConfluenceManagement
    • Microsoft ProjectManagement
    • TrelloManagement
    • SitecoreCMS
    • EpiServerCMS
    • Microsoft DynamicsCRM
    • SalesforceCRM


We’re located in the Loop, across the street from the Lyric Opera House and the Chicago River and just steps from the L and both Metra stations.

An Insider's view of Rightpoint

What are some social events your company does?

The best is the Leadership Breakfast where the office leaders make a full blown cooked in office breakfast for everyone…..or the Chili Cookoff….we do great food events!


VP, Delivery Excellence

How do you collaborate with other teams in the company?

This is my favorite part of working at Rightpoint! We have such a wide knowledge base across teams. Our open-door culture is very helpful for collaboration. I can reach out to anyone in the company who could help with a topic. We have a culture to train each other. We have an internal collection of talks on different topics in our internal channels


iOS Developer

What makes someone successful on your team?

Collaboration, positivity, and personality! Every member of teams at Rightpoint are expected to pull their weight, but we always have fun doing it and ensure that each member has equal responsibilities.


Project Manager

How does the company support your career growth?

I think Rightpoint has an incredible way of giving people tools that they need while allowing people to shape projects or new initiatives the way they see them. It shows employees that we are trusted and that our managers believe we are full capable. With that sort of support, career growth comes naturally.


Recruiting Coordinator

What are Rightpoint Perks + Benefits

Rightpoint Benefits Overview

Our Team Members come first - we are currently fully remote and will likely continue to work remote until mid-2021 at the earliest. Some of the below perks are office perks that we have in non-COVID times.

Flexible PTO

Casual and open office environment

Flexible Work Schedule

Great insurance coverage and flexible spending accounts

401k with Company Matching

Weekly Snack/Drink delivery

Regular Cultural & Social Events including: Volunteering, Game Nights, Cultural and Diversity Spotlights, Happy Hours, Team Outings, Intramural Sports, etc.

Continuous Training, Certifications, and Learning Opportunities 

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Compassion Crew (Volunteer Group) Green Team (Eco-Friendly Group_ ERGs (PoC, Womxn, Parents)
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Highly diverse management team
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
PRIDE, Womxn, Parents at RP, People of Color and India Team ERG,
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Rightpoint employees can contribute within IRS guidelines annually to their FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Rightpoint provides life insurance is equal to 3x times an employee's annual salary.
Pet Insurance
We offer an optional Pet Insurance Program.
Wellness Programs
Team workouts
In COVID times, Rightpoint has had a series of wellness events and virtual yoga classes. In normal times these events would be in-office.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Rightpoint provides employees with a 401(k) matching plan
Performance Bonus
Rightpoint has an annual performance bonus plan.
Child Care & Parental Leave Benefits
Child Care Benefits
Rightpoint provides backup child care assistance.
Generous Parental Leave
We provide up to 6 weeks of parental leave for primary and secondary caregivers, in addition to other benefits that provide paid-time off that the individual may be qualified for.
Flexible Work Schedule
Rightpoint provides employees with a flexible work schedule that includes Core hours, Flexible start and end times.
Remote Work Program
In non-COVID times, our remote work program includes work from home flexibility, typically 1-2 days per week. Due to COVID, we are 100% remote through mid-2021.
Family Medical Leave
Company sponsored family events
Rightpoint sponsors family oriented events periodically throughout the year.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Rightpoint offers a Flexible Time Off (FTO) policy which operates on the “honor system.” The policy is intended to provide team members with more flexibility to manage work schedules and personal
Paid Volunteer Time
As part of our Flexible Time Off (FTO) policy, team members are able to take time needed for volunteer activities.
Paid Holidays
Paid Sick Days
Rightpoint has a Flexible Time Off Policy
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Rightpoint offers pre-tax commuter and parking benefits for all team members.
Company Outings
Rightpoint hosts company outings Semi-annually.
Stocked Kitchen
Rightpoint has a very well stocked pantry with deliveries from a local vendor 2x per week. We also have Cold Brew, Kombucha, and Beer on Tap (non-COVID times).
Some Meals Provided
Happy Hours
Happy hours are hosted regularly throughout the year
Fitness Subsidies
Team members participating in our medical plans are eligible for a variety of wellness subsidies.
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Rightpoint offers support for ongoing training and support for job training and conferences.
Diversity Program
Lunch and learns
Rightpoint hosts lunch and learn meetings regularly.
Cross functional training encouraged
Promote from within
Online course subscriptions available
Paid industry certifications
One of Rightpoint's core values is Learning and we support team members for many different industry certifications.
More Jobs at Rightpoint31 open jobs
All Jobs
Data + Analytics
Design + UX
Dev + Engineer
Project Mgmt
Data + Analytics
Data + Analytics
Data + Analytics
Data + Analytics
Data + Analytics
Design + UX
Project Mgmt
Project Mgmt
Project Mgmt
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView Rightpoint's full profileSee more Rightpoint jobs