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Technical Writer

| Chicago
We are looking for an enthusiastic Technical Writer with an interest in financial markets to join us as we continue providing technology innovation and support to the global investment management industry. 
Who We Are
Enfusion is a global financial technology firm servicing 400+ clients that combines award-winning, cloud-based software with Outsourced Middle and Back-office (OMBO) Services to provide unrivaled front-to-back solutions for the investment management industry. Headquartered in Chicago, we currently also have offices in New York, London, Dublin, Hong Kong, São Paulo, and Mumbai.
What You Will Do
As a Technical Writer, your role involves tasks such as writing conceptual overviews and procedures, reading and writing example code, or updating Help Center queries and FAQs. This is a highly visible position with massive growth opportunity. The writer should excel at quickly understanding technical and financial concepts and conveying them to our audience in an engaging, concise, and straightforward manner.
This role will include, but is not limited to, the following responsibilities:
  • Collaborate with knowledge experts across Enfusion to write, publish and maintain high-quality content for our customer Help Center and internal Knowledge Base.
  • Manage the production and publishing of documentation.
  • Write, edit and properly position white papers, presentations, think pieces and other content for a variety of internal and external audiences.
Who We Need
  • BA degree in English, Journalism, Technical Writing, a related field or equivalent practical experience.
  • Minimum 2 years of experience 
  • Writing and editing experience. Must be able to provide writing samples.
  • Experience in project and process management of a documentation set.
  • Ability to meet milestones and deadlines.
  • You should be interested in technology and financial markets, plus have an aptitude for turning complex ideas into easy-to-understand concepts. 
  • Infuse writing with personality, while keeping content relevant, descriptive, and authoritative. Generate ideas for new articles, blogs, posts, etc.
Perks of working for Enfusion
  • Competitive compensation 
  • Company paid Medical and Dental Insurance package
  • 401K with matching 
  • Generous PTO Package 
  • Entrepreneurial Environment 
  • Catered Lunch every Friday
  • Small team with growth opportunity
  • Exposure to all aspects of the financial technology services industry
Read Full Job Description

Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • GroovyLanguages
    • RESTful ServicesFrameworks
    • MySQLDatabases
    • NoSQLDatabases
    • ConfluenceManagement
    • JIRAManagement

Location

Located in the heart of the Loop in Downtown Chicago. The office is easy to get to with various train and bus stops nearby.

What are Enfusion Perks + Benefits

Enfusion Benefits Overview

Company-paid medical and dental insurance
Generous PTO package
Monthly commuting stipend
Free catered lunch every Friday
Fully stocked kitchen every day
401(k) matching with a Safe Harbor Vesting Schedule

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Enfusion pays the premiums for dental insurance.
Vision Benefits
Enfusion's vision plan allows employees to purchase contacts and glasses once a year, and also offers a discount on LASIK. Enfusion pays the premiums for vision insurance.
Health Insurance Benefits
Enfusion pays 100% of health insurance premiums for a low deductible plan. We also cover dependents for free!
Life Insurance
We offer a plan to all employees free of charge!
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Enfusion provides a Safe Harbor Vesting Schedule
401(K) Matching
We offer a generous matching of our employee's contributions
Performance Bonus
Child Care & Parental Leave Benefits
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Enfusion's vacation policy includes three weeks paid time off for all employees. Each employee gets an additional day of PTO for every year of employment up to 5 years.
Paid Holidays
Enfusion offers all employees paid time off to observe all major holidays. We also follow the New York Stock Exchange holiday calendar.
Paid Sick Days
Enfusion offers 5 sick days for all employees
Perks & Discounts
Casual Dress
Commuter Benefits
Enfusion provides employees with $80 a month to use towards commuting related expenses, including public transit, parking, and ride sharing! Employees may also contribute additional funds tax-free!
Company Outings
Enfusion has quarterly team outings, as well as a Women of Enfusion outing, company-wide summer party, holiday parties, and other events! In addition to that, we also have summer intermural leagues!
Stocked Kitchen
Enfusion has a fully stocked kitchen including unlimited snacks, sweets, coffee, tea and variety of flavored LaCroix!
Some Meals Provided
Enfusion caters a weekly lunch every Friday for our employees.
Happy Hours
Enfusion loves hosting happy hours as often as we can!
Professional Development Benefits
Tuition Reimbursement
Enfusion will reimburse employees who successfully complete certifications directly related to their role!
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