Vice President of Product Marketing

| Chicago
DialogTech provides the leading AI-driven conversation intelligence platform for marketers at businesses that value inbound phone calls. When consumers call, DialogTech turns those conversations into actionable insights businesses use to improve marketing ROI, increase sales conversions, and deliver more personalized customer experiences, both online and over the phone. Recognized as the leader and pioneer in call analytics since 2007, DialogTech is the trusted conversation intelligence platform for many of the world's most successful brands and agencies. For more information, visit http://www.dialogtech.com.
Do you love taking powerful, sophisticated, and innovative products to market? Are you a strategic thinker who can empathize with customers and their challenges? Do you enjoy taking on tough problems at the leading edge of technology? Do you want the impact of your solutions to be felt by millions of people every single day?
The Vice President of Product Marketing, reporting directly to the Senior Vice President of Marketing, is responsible for the strategic vision, management, and execution of DialogTech’s product marketing strategy.
As the Vice President of Product Marketing, you will be responsible for:
  • Defining the function's vision, developing a strategy, planning for and expanding capacity, driving prioritization, and creating operational guidelines to ensure that this team achieves its long-term goals
  • Setting the strategy and direction for DialogTech’s position in the market
  • Developing a deep understanding of the voice of our customer/prospect to seamlessly partner with the Product organization in order to influence roadmap priorities
  • Working with the Sales org to inspire, motivate and ultimately win flagship brands through the sales cycle and generate the best customer stories in the business
  • Developing compelling and easy to understand internally facing content for Sales, CS, Operations and others including: sales training, positioning, FAQs, and cheat sheets
  • Leading a team that partners with Customer and Demand Gen Marketing teams to produce high fidelity externally facing content including thought leadership content, customer stories, webinars, data sheets, solution guides, and more aligned with our GTM programs.
  • Tracking, measuring and reporting against all marketing programs
  • Partnering with customers to help them see their future success with DialogTech beginning on day one of their signing
  • Driving amazing product launches to demonstrate innovation and ultimately drive new revenue
  • Presenting findings with authority at industry conferences, customer meetings, and internal events
The skills and experience you will need in this position are as follows:
  • 10+ years experience storytelling and delivering compelling product marketing results
  • 5+ years managing individual contributors including hiring, inspiring and leading within a fast paced marketing organization
  • Dynamic, confident personality with ability to successfully define and drive project execution
  • Creative thinker that can generate innovative marketing ideas and lead a cross-functional team of stakeholders to drive execution
  • Proven track record of crafting compelling positioning and thought leadership content.
  • Proven track record in performing well in a fast-paced environment and organizational skills to manage multiple projects with tight deadlines effectively
  • Experience collaborating effectively with Product & Sales to achieve results
  • Demonstrated success in driving successful customer engagement leading to customer advocacy and partnership
  • Experience working in SaaS
  • Successful experience with account based marketing
  • MBA a plus, but not required
Join us at one of the 101 Best and Brightest Places to Work in Chicago and nationally, 10 times running, Chicago Tribune's Top 100 Workplaces company and a 2017 Crain's Fast 50 company!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • VoiceXMLLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • Twitter BootstrapLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • ZendFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • RDSDatabases
    • DynamoDBDatabases
    • ElasticsearchDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • TumblrCMS
    • WordpressCMS
    • CoScheduleCMS
    • Google AdsCMS
    • SalesforceCRM
    • MarketoLead Gen

Location

Right across the street from Union Station. A short walk to all CTA train and bus lines.

An Insider's view of DialogTech

What are some social events your company does?

We have loads of weekly formalized social events, from Friday beer bashes to charitable initiatives (causes are chosen from a pool of topics near and dear to DialogTech team members' hearts. We also participate in intramural sports and have an active women's group.

Sarah

Customer Support Engineer

What projects are you most excited about?

My team is building a Sourcetrak offering that allows customers to use their own phone numbers and telephony while leveraging DialogTech's data and analytics. I'm excited to implement new serverless and scaling technologies to enhance Sourcetrak.

Brad

Software Engineer

How has your career grown since starting at the company?

I initially started off in the sales organization and was always vocal about helping in other areas of the business. I was granted the opportunity to move to the marketing team, where my interest in all things paid search really developed. My management team has been extremely helpful in getting me closer to the next step in my career at DialogTech

Katie

Digital Marketing Manager

What is your vision for the company?

The most enjoyable part of working at DialogTech are the people and being able to work on cutting edge technologies. It's a collaborative environment. People take the time get to know you, both personally and professionally. Everyone is incredibly supportive of one another. The company is very focused and works towards their vision.

AJ

Director of Platform Engineering and Operations

What are DialogTech Perks + Benefits

DialogTech Benefits Overview

DialogTech offers three different plans to choose from: BlueCross BlueShield $250 deductible PPO medical, $2,500 deductible HSA plan (with employer contributions), and a BlueAdvantage HMO plan.
Dental insurance through Guardian Dental PPO plan and VSP Vision Insurance which provides the option of seeing any provider you choose within the network, without referral.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
DialogTech's vision insurance plan provides the option of seeing any provider you choose within the network, without referral and a Wellness Exam Copay of $20.
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
DialogTech's 401(k) retirement plan offers investing into a Roth/Pretax retirement account.
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We offer 100% paid maternity leave for up to 12 weeks and 3 weeks paid paternity leave.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
At DialogTech we have unlimited PTO for all our employees.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
We have weekly Beer Bashes in our office every Friday at 4 pm to start the weekend off right with our colleagues.
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
DialogTech provides free in-office premium beverages, fruit, cereal as well as healthy snacks.
Some Meals Provided
Happy Hours
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns

Additional Perks + Benefits

At DialogTech we work to live, not live to work. It’s why we have an unlimited vacation policy and other rich benefits like 100% covered, paid maternity leave. We believe hiring the right people is our most important job and we believe in rewarding you for your hard work.

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