Visual Designer

| Chicago
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About Tock

Tock is the only all-in-one system for reservations, takeout, delivery, and events. We are changing the way restaurants, wineries, and culinary event organizers run their business and how guests explore, discover, and book at these places all around the globe. 

Tock’s explosive growth:

  • Awarded Fast Company's "Most Innovative Companies" for 2021
  • Awarded Built In’s “2021 Best Places to Work”
  • Awarded America’s Hottest Brands of 2020 by AdAge 
  • Announced an exclusive partnership and integration with Chase Pay & Ultimate Rewards and WineDirect
  • Won Chicago Tribune's "Game Changer" Award for industry innovation
  • Reached a global customer base of 30 countries operating in 200+ cities
  • Processed over $1 billion in prepaid reservations
  • Featured in: New York Times, Bloomberg, GQ, Vice, Wired, Food & Wine, Eater, Skift Table, Chicago Tribune, Crain's Chicago Business, New York Post, and more
  • Named one of 2019's 50 Startups to Watch

About the Marketing team

The Marketing team is a small but mighty crew of seven. We are tasked with the exciting responsibility of growing Tock’s brand and building awareness for our company and product. We are creative, nimble, and passionate about helping our customers, supporting our sales team, and attracting guests to discover and book great dining experiences.

You would join as the third designer on the Marketing team, but would also be part of our larger, collaborative, cross-functional Product Design team. Although we may hold different responsibilities, we support each other and explore ideas and projects together, because our mission, brand, and visual identity touch and impact everything we do.

About the position

We are looking for a brand-obsessed visual designer with a strong background in graphic design and a love for all things food and dining. You’ll design a wide range of projects—from ads, email newsletters, sales collateral, and social posts, to collaborating on websites, landing pages, and larger campaigns. But you’d also ask, what more can we do? How might we build a brand that showcases our quality, knowledge, and passion? You’d bring ideas that would level-up our visual brand while maintaining a high standard across all projects. You’d support our sales team with communication assets so they can more powerfully pitch Tock and onboard new restaurants. You’d contribute to our guest outreach efforts and explore creative ways we can increase awareness and engagement—think editorial content, travel guides, dining newsletters, restaurant spotlights, interviews with chefs, behind the scenes interviews.

What were looking for

  • 3-5 years of experience as a design generalist with a digital focus.
  • Stellar portfolio that demonstrates great typographic and layout skills and showcases creative problem solving.
  • Curious about the problems Tock is solving.
  • Eager to work in a small, scrappy, fast-paced startup environment that allows you to take on many responsibilities and own many projects.
  • Strong verbal and written communication skills.
  • Strong organizational skills, can manage multiple projects, and are comfortable working towards deadlines.
  • Excited to learn new mediums, software, and techniques—we value a do-it-yourself mindset.
  • Proficiency in Adobe Creative Cloud (Photoshop, Illustrator, Indesign) and Figma/Sketch
  • Prefer Chicago-based but open to a remote position.

What you’ll do

  • Work independently and collaboratively on projects and tasks to support the marketing team
  • Collaborate internally with sales, account management, and design teams
  • Keep up with and set trends in the reservation/experiences space
  • Source, prepare, and maintain photo assets for marketing/design projects

What we offer

  • Competitive salary
  • Full benefits (medical, dental, vision), 401k
  • Paid time off
  • Paid parental leave

How to apply

Complete the short application below and submit a resume and cover letter to [email protected].

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • D3JSLibraries
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • HBaseDatabases
    • HiveDatabases
    • MariaDBDatabases
    • MemcachedDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • FigmaDesign
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM
    • Constant ContactEmail
    • MailChimpEmail
    • SendGridEmail

Location

Tock's headquarters is in the West Loop close to public transit, the highway, and all of the neighborhood's best restaurants and hotspots!

An Insider's view of Tock

What’s the vibe like in the office?

The best way I can describe it is “chill focus”. It’s much different than the kitchens I came up in. The best part about working here is the people. No one is here simply for a paycheck, but to be a part of something bigger. Everyone helps move the company forward while still being a great person.

The 8 foot dinosaur watching over us helps too.

Jeremy

Hospitality Manager

What does your typical day look like?

Every day in sales here is different than the last, and we have the flexibility to create our own schedules. Some are spent researching and reaching perfect matches for Tock, some are spent meeting with some of the world's best chefs in the coolest cities, and some are spent rolling up our sleeves and ensuring successful onboarding for our clients.

Brian

Sales Development Executive

What makes someone successful on your team?

A successful member of our team needs to be determined, passionate about our product and the success of our partners, persistent and flexible in trying new ways to reach potential new partners, and organized to easily manage your deals and leads. An optimistic and friendly attitude also goes a long way!

Maggie

Territory Account Executive

What unique initiatives do you have that encourage innovation?

For those that love food and eating out, what if I asked you, where should I go to dinner. What would you say? Tough question, right? The restaurant scene in Chicago and across the entire world is more crowded now than ever before. So at Tock we’re helping restaurants compete and succeed with tools to make them better businesses.

Dan

Director of Design

How do you collaborate with other teams in the company?

I've never worked with a more collaborative, talented, and hard-working group of people, across all of our teams. Everyone is willing to learn and adapt as the company grows and scales. Not only do all departments have full visibility into what the others are doing, but we actively seek out ways to help and improve lines of communication.

Huong

Account Manager

What are Tock Perks + Benefits

Tock Benefits Overview

Competitive salary
Full benefits (medical, dental, vision), 401k
Paid time off
Paid parental leave
Free daily lunch + stocked fridge
Nitro coffee and wine on tap
Friday afternoon happy hours
Pre-tax commuter benefits
Happy hours + company outings
BYOD (bring your own dog) to work
Working with the world's best chefs and restaurateurs

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Life insurance is equal to 60 times an employee's annual salary.
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Happy Hours
Pet Friendly
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
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